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Audio Driver Conexant Cx20549 installed but not working - Windows 8

    Domanda

  • Hello Dears,

    I have installed the Windows 8 in my HP 530 Notebook PC, and the audio driver is not working - is installed but does not play any sound. 

    The audio driver is: Conexant Cx20549 @ Intel 82801GBM ICH7-M - High Definition Audio Controller

    The motherboard is: Hewlett-Packard HP 530 Notebook PC

    Troubleshootings so far:

    Uninstalled the driver and updated it via Windows Center;

    Tried to install the XP and Vista drivers in Compatibility and normal modes;

    Anything else that should I try? Please, your support..

    Thanks!

    domenica 16 dicembre 2012 23:21

Risposte

  • Always use original drivers from computer vendor first. Then try audio chip vendor's support page.

    Quick look at HP driver page and I see there are legacy operating systems and neither W7 nor W8.

    I am afraid that for legacy notebook it would be very hard to make some devices work as expected.

    Rgds

    Milos

    martedì 18 dicembre 2012 08:12
  • Hi,

    Also update BIOS and Chipset to the latest version. You can download it from HP official website.

    Furthermore, I suggest to contact HP for further help. Maybe they have new driver for your audio card.


    Leo Huang
    TechNet Community Support

    martedì 18 dicembre 2012 09:32

Tutte le risposte

  • Always use original drivers from computer vendor first. Then try audio chip vendor's support page.

    Quick look at HP driver page and I see there are legacy operating systems and neither W7 nor W8.

    I am afraid that for legacy notebook it would be very hard to make some devices work as expected.

    Rgds

    Milos

    martedì 18 dicembre 2012 08:12
  • Hi,

    Also update BIOS and Chipset to the latest version. You can download it from HP official website.

    Furthermore, I suggest to contact HP for further help. Maybe they have new driver for your audio card.


    Leo Huang
    TechNet Community Support

    martedì 18 dicembre 2012 09:32