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Windows update - Code 8024402F - Windows update encountered an unknown error

    Domanda

  • Running Windows 7 Professional with SP1. When checking for updates I get the above error. I've reset the IE settings, I don't have proxy server setup.

    I've tried running MicrosoftFixit50202.msiand  MicrosoftFixit.wu.MATSKB.Run.exe which didnt help.

    From my windowsupdate.log:

    2012-03-20	14:21:26:013	1008	1408	AU	<<## SUBMITTED ## AU: Search for updates [CallId = {02965EB1-EE50-416F-8D12-722AEB457057}]
    2012-03-20	14:21:26:043	1008	140c	Report	REPORT EVENT: {2E6A294F-74F7-47DE-8060-CC041992CBD9}	2012-03-20 14:21:11:379+0200	1	202	102	{00000000-0000-0000-0000-000000000000}	0	0	AutomaticUpdates	Success	Content Install	Reboot completed.
    2012-03-20	14:21:26:063	1008	140c	Report	CWERReporter finishing event handling. (00000000)
    2012-03-20	14:21:26:063	1008	140c	Agent	*************
    2012-03-20	14:21:26:063	1008	140c	Agent	** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2012-03-20	14:21:26:063	1008	140c	Agent	*********
    2012-03-20	14:21:26:063	1008	140c	Agent	  * Online = Yes; Ignore download priority = No
    2012-03-20	14:21:26:063	1008	140c	Agent	  * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2012-03-20	14:21:26:063	1008	140c	Agent	  * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
    2012-03-20	14:21:26:063	1008	140c	Agent	  * Search Scope = {Machine}
    2012-03-20	14:21:26:123	1008	140c	Misc	Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2012-03-20	14:21:26:193	1008	140c	Misc	 Microsoft signed: Yes
    2012-03-20	14:21:26:413	1008	140c	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
    2012-03-20	14:21:26:413	1008	140c	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
    2012-03-20	14:21:26:585	1008	140c	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
    2012-03-20	14:21:26:585	1008	140c	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
    2012-03-20	14:21:26:744	1008	140c	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
    2012-03-20	14:21:26:744	1008	140c	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
    2012-03-20	14:21:26:908	1008	140c	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
    2012-03-20	14:21:26:908	1008	140c	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
    2012-03-20	14:21:26:908	1008	140c	Misc	WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab: error 0x80190193
    2012-03-20	14:21:26:908	1008	140c	Misc	Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2012-03-20	14:21:26:920	1008	140c	Misc	 Microsoft signed: Yes
    2012-03-20	14:21:27:929	1008	140c	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
    2012-03-20	14:21:27:929	1008	140c	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
    2012-03-20	14:21:28:919	1008	140c	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
    2012-03-20	14:21:28:919	1008	140c	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
    2012-03-20	14:21:29:899	1008	140c	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
    2012-03-20	14:21:29:899	1008	140c	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
    2012-03-20	14:21:30:863	1008	140c	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
    2012-03-20	14:21:30:863	1008	140c	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
    2012-03-20	14:21:30:863	1008	140c	Misc	WARNING: DownloadFileInternal failed for http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab: error 0x80190193
    2012-03-20	14:21:30:863	1008	140c	Misc	Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2012-03-20	14:21:30:873	1008	140c	Misc	 Microsoft signed: Yes
    2012-03-20	14:21:32:303	1008	140c	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
    2012-03-20	14:21:32:303	1008	140c	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
    2012-03-20	14:21:33:760	1008	140c	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
    2012-03-20	14:21:33:760	1008	140c	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
    2012-03-20	14:21:35:185	1008	140c	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
    2012-03-20	14:21:35:185	1008	140c	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
    2012-03-20	14:21:36:641	1008	140c	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
    2012-03-20	14:21:36:641	1008	140c	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
    2012-03-20	14:21:36:641	1008	140c	Misc	WARNING: DownloadFileInternal failed for http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab: error 0x80190193
    2012-03-20	14:21:36:641	1008	140c	Agent	WARNING: Failed to obtain the authorization cab URLs, hr=0x80244018
    2012-03-20	14:21:36:641	1008	140c	Agent	  * WARNING: Online service registration/service ID resolution failed, hr=0x80244018
    2012-03-20	14:21:36:641	1008	140c	Agent	  * WARNING: Exit code = 0x80244018
    2012-03-20	14:21:36:641	1008	140c	Agent	*********
    2012-03-20	14:21:36:641	1008	140c	Agent	**  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2012-03-20	14:21:36:641	1008	140c	Agent	*************
    2012-03-20	14:21:36:641	1008	140c	Agent	WARNING: WU client failed Searching for update with error 0x80244018
    2012-03-20	14:21:36:641	1008	140c	Report	CWERReporter finishing event handling. (00000000)
    2012-03-20	14:21:36:641	1008	13a4	AU	>>##  RESUMED  ## AU: Search for updates [CallId = {02965EB1-EE50-416F-8D12-722AEB457057}]
    2012-03-20	14:21:36:641	1008	13a4	AU	  # WARNING: Search callback failed, result = 0x80244018
    2012-03-20	14:21:36:641	1008	13a4	AU	  # WARNING: Failed to find updates with error code 80244018
    2012-03-20	14:21:36:641	1008	13a4	AU	#########
    2012-03-20	14:21:36:641	1008	13a4	AU	##  END  ##  AU: Search for updates [CallId = {02965EB1-EE50-416F-8D12-722AEB457057}]
    2012-03-20	14:21:36:641	1008	13a4	AU	#############


    • Modificato gregmcc martedì 20 marzo 2012 12:36
    martedì 20 marzo 2012 12:35

Risposte

Tutte le risposte

  • Problem solved - there was a transparent proxy server that was causing problems.
    • Contrassegnato come risposta gregmcc martedì 20 marzo 2012 13:07
    martedì 20 marzo 2012 13:07
  • Problem solved - there was a transparent proxy server that was causing problems.

    Same here. After turning off the transparent proxy, Windows Update is working again.

    Thanks for the hint.

    Patric

    venerdì 4 maggio 2012 08:18