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WindowsUpdate_8E5E0147

    質問

  • I have been unsucessful with installing the following updates:

     

    Cumulative Security Update for Internet Explorer 8 for Windows Vista

    Security Update for Windows Vista for x64-based Systems

     

    I have tried various fixes and nothing is working.  Any advice would be greatly appreciated.

     

    Thank you.

    2010年10月18日 1:52

回答

  • Hi,

    Thank you for your post!

    I would suggest perform the following troubleshooting steps:

    1. Run this KB (it will act like it is installing an update but it is actually running a check on the system)
    http://support.microsoft.com/kb/947821
    Then after it runs, reboot and run Windows update.  But when you run Windows Update make sure that only Vista SP1 is attempting to install and not any other updates.

    2. Prepare clean boot and try again.

    Clean Boot prevents software conflicts by preventing the startup items and non Microsoft services from loading. This way you can safely follow the process of elimination to check which application is causing this behavior.

     

    Refer:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.microsoft.com/kb/929135

    Note: Ensure that you put your computer back to normal startup mode after completing the troubleshooting steps. Steps are available in the article given above.

    Regards,

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    2010年10月21日 8:02