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Blue screening on new machine, help! (Minidump files attached)

    질문

  • Hello after buying a new gaming computer I am having blue screens on what seems to be a daily basis. I am not sure the cause. I will post the mini-dump files and some help would much be welcomed.

    Here is an example of a common blue screen error I get.

    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.1.7601.2.1.0.768.3
      Locale ID:    1033

    Additional information about the problem:
      BCCode:    50
      BCP1:    FFFFFA760C2A92D0
      BCP2:    0000000000000000
      BCP3:    FFFFF8000326448F
      BCP4:    0000000000000007
      OS Version:    6_1_7601
      Service Pack:    1_0
      Product:    768_1

    But I also have gotten codes A, 50, c5, d1, f7, and today a new 3b.

    Again any help would be welcome.

    PS. Windows Sky Drive Link Below

    https://skydrive.live.com/?cid=b66f275493cf88ca&resid=B66F275493CF88CA!119&id=B66F275493CF88CA!119#cid=B66F275493CF88CA&id=B66F275493CF88CA!119&sc=documents
    2012년 5월 29일 화요일 오후 8:06

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모든 응답

  • Hi,


    After analyzing your latest dump file, I notice the following message.


    BugCheck 3B, {c0000005, fffff8000374a363, fffff8800b0b9f10, 0}

     

    TRIAGER: Could not open triage file : D:\Program Files (x86)\Windows Kits\8.0\Debuggers\x64\triage\modclass.ini, error 2

    Probably caused by : ntkrnlmp.exe ( nt!PspDereferenceQuotaBlock+17 )

     

    CUSTOMER_CRASH_COUNT:  1

     

    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

     

    BUGCHECK_STR:  0x3B

     

    PROCESS_NAME:  IAStorDataMgrS

     

    CURRENT_IRQL:  0

     

    LAST_CONTROL_TRANSFER:  from fffff80003738b5e to fffff8000374a363


    The issue should be more related to the driver of the devices. Please update your Graphic Card drivers from manufacture’s website. I recommend updating the other devices’ drivers also.


    Kim Zhou

    TechNet Community Support

    2012년 5월 31일 목요일 오전 9:34
    중재자
  • Hi and thanks for the help turns out it was a bad stick of ram the whole time!
    2012년 6월 1일 금요일 오후 6:37