none
Windows Dump File... And blue screen errors

    Pergunta

  • Hi I have tried literally everything to open these damn .dmp files. I am also getting BSOD every hour or so and it usually says IRQL_Less_than and I know that it is a driver error. Any help would be much appreciated.

    Edit here is some addtitional info

    Problem signature:
      Problem Event Name: BlueScreen
      OS Version: 6.1.7100.2.0.0.256.1
      Locale ID: 1033

    Additional information about the problem:
      BCCode: c5
      BCP1: FFFFF8E0009EA9BC
      BCP2: 0000000000000002
      BCP3: 0000000000000001
      BCP4: FFFFF80002C004CA
      OS Version: 6_1_7100
      Service Pack: 0_0
      Product: 256_1

    • Editado PashaKK sábado, 7 de julho de 2012 19:02
    • Movido Carey FrischMVP, Moderator sábado, 7 de julho de 2012 19:22 Moved to more appropriate forum category (From:Windows 7 Miscellaneous)
    sábado, 7 de julho de 2012 18:48

Respostas

Todas as Respostas

  • Hi I have tried literally everything to open these damn .dmp files. I am also getting BSOD every hour or so and it usually says IRQL_Less_than and I know that it is a driver error. Any help would be much appreciated.

    Edit here is some addtitional info

    Problem signature:
      Problem Event Name: BlueScreen
      OS Version: 6.1.7100.2.0.0.256.1
      Locale ID: 1033

    Additional information about the problem:
      BCCode: c5
      BCP1: FFFFF8E0009EA9BC
      BCP2: 0000000000000002
      BCP3: 0000000000000001
      BCP4: FFFFF80002C004CA
      OS Version: 6_1_7100
      Service Pack: 0_0
      Product: 256_1

    Hi,

     Please Upload dmp Files from C:\Windows\Minidump into SkyDrive.

    Regards,


    MCT / MCITP / MCTS / MCSA / C|EH

    sábado, 7 de julho de 2012 19:50
  • Hi,

    According to error code C5, you can refer to Bug Check 0xC5: DRIVER_CORRUPTED_EXPOOL.

    To check the this issue, please locate the dump file in the \Windows\Minidump folder and upload it so that we can analyze it. Before we could get your Minidump files, you can check following:

    1. Update your BIOS, chipset and all drivers.

    2. Test the issue in Clean Boot and Safe Mode.

    How to use SkyDrive to upload collected files and post screen shot/picture:

    http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65/

    Hope this helps.


    Tracy Cai

    TechNet Community Support

    • Marcado como Resposta Sabrina Shen segunda-feira, 6 de agosto de 2012 03:43
    terça-feira, 10 de julho de 2012 06:30
    Moderador