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E-mail printing issues

    Pergunta

  • Suddenly neither my gmail nor hotmail emails will print.  I have windows 7 home edition 64 and IE KB2699988.  any ideas?

    quinta-feira, 5 de julho de 2012 03:42

Respostas

  • Hi,


    You may try to launch Internet Explorer as Administrator.


    1. Close all Internet Explorer windows.

    2. Click Start, click All Programs, right-click Internet Explorer and select Run As Administrator.

    3. Browse to a website and try test printing a page while running as the Administrator.


    In addition, there may be an issue with temporary folders on your user account and the Low folder under the %TEMP% location has been deleted.

    Please fix it via the link below.

    Unable to print a webpage in Internet Explorer


    Kim Zhou

    TechNet Community Support

    sexta-feira, 6 de julho de 2012 09:38
    Moderador

Todas as Respostas

  • Suddenly neither my gmail nor hotmail emails will print.  I have windows 7 home edition 64 and IE KB2699988.  any ideas?


    Please restart you system and check again whether u face the same issue.
    quinta-feira, 5 de julho de 2012 04:28
  • Preview shows the page or email and printer runs like it's printing, but the page is blank.  Firefox prints just fine.  Uninstalled IE 9 and reinstalled and still won't print the webpage nor an email but preview shows it just fine.
    sexta-feira, 6 de julho de 2012 03:34
  • Hi,


    You may try to launch Internet Explorer as Administrator.


    1. Close all Internet Explorer windows.

    2. Click Start, click All Programs, right-click Internet Explorer and select Run As Administrator.

    3. Browse to a website and try test printing a page while running as the Administrator.


    In addition, there may be an issue with temporary folders on your user account and the Low folder under the %TEMP% location has been deleted.

    Please fix it via the link below.

    Unable to print a webpage in Internet Explorer


    Kim Zhou

    TechNet Community Support

    sexta-feira, 6 de julho de 2012 09:38
    Moderador