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my touchpad is frozen how do i fix it?

Respostas

  • Make sure you have the most current Windows 7 drivers for the notebook.

    If you have the most current Windows 7 drivers installed, then most like it is a hardware failure and you will have to take the notebook to a computer repair shop.  Winds cannot fix or compensate for defective hardware.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

    sexta-feira, 8 de junho de 2012 16:13
  • Hi,


    Firstly, please make sure that you did not disable your touchpad via Fn key shortcuts.


    Meanwhile, please check if other mouses can work fine.

    Also, check if system restore and reinstall it in Device Manager can help.


    If issue persists, it is recommended to contact your laptop manufacturer for help.


    Hope this helps.


    Jeremy Wu

    TechNet Community Support

    terça-feira, 12 de junho de 2012 07:16

Todas as Respostas

  • Make sure you have the most current Windows 7 drivers for the notebook.

    If you have the most current Windows 7 drivers installed, then most like it is a hardware failure and you will have to take the notebook to a computer repair shop.  Winds cannot fix or compensate for defective hardware.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

    sexta-feira, 8 de junho de 2012 16:13
  • Hi,


    Firstly, please make sure that you did not disable your touchpad via Fn key shortcuts.


    Meanwhile, please check if other mouses can work fine.

    Also, check if system restore and reinstall it in Device Manager can help.


    If issue persists, it is recommended to contact your laptop manufacturer for help.


    Hope this helps.


    Jeremy Wu

    TechNet Community Support

    terça-feira, 12 de junho de 2012 07:16