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Windows Update Error Code 800736B3

    Вопрос

  • Win7 Ultimate x64 RTM is installed on the following hardware:

    • Foxconn WinFast NF4SKAA Socket 939
    • AMD 4400+
    • 4GB RAM
    • ATI AIW X800XL
    • WDC 1TB (x1)
    • WDC 500GB (x2)

    The following updates fail to install with the error code 800736B3:

    1. KB973525 - IMPORTANT (First attempt 10/13/09)
    2. KB974332 - RECOMMENDED (First attempt 10/04/09)
    3. KB974455 - IMPORTANT (First attempt 10/13/09)
    4. KB975467 - IMPORTANT (First attempt 10/13/09)
    5. KB974571 - IMPORTANT (First attempt 10/13/09)

    This was a straight clean install, AV is Eset NOD32 X64 Business, and have tried with it active and disabled. I have searched the repeatedly and find very little regarding update errors for Win7 and will say I have had NO problems at all until this last batch of updates and system has been up for a few weeks.

    Suggestions and answers are welcome.

    • Изменено dc_cd 16 октября 2009 г. 4:42
    15 октября 2009 г. 14:21

Все ответы

  • When I had a win update error (80072F76 I believe) I had to add http://update.microsoft.com to IE's Trusted Sites zone to fix it, try it and see if it helps.

    Hello! Please reply back, promptly if possible with the results to solutions to your problem!
    - JoelbX
    JoelbX's favorite threads | Skydrive | Cool 'gadget' programs: Download or Visit websites
    Stuff for win7 launch party hosts
    15 октября 2009 г. 15:50
  • When I had a win update error (80072F76 I believe) I had to add http://update.microsoft.com to IE's Trusted Sites zone to fix it, try it and see if it helps.

    Hello! Please reply back, promptly if possible with the results to solutions to your problem!
    - JoelbX
    JoelbX's favorite threads | Skydrive | Cool 'gadget' programs: Download or Visit websites
    Stuff for win7 launch party hosts

    Joel,

    Thank you but swing and a miss.
    "All the territorial possessions of all the political establishments in the earth--including America, of course-- consist of pilferings from other people's wash. No tribe, howsoever insignificant, and no nation, howsoever mighty occupies a foot of land that was not stolen." - Mark Twain
    15 октября 2009 г. 23:06
  • Hmm...

    This is the closest error message translation I have found so far, still looking to find the right error message...

    0x800736B1 -2147010895 Error_SXS_Cant_gen_Actctx This application has failed to start because the application configuration is incorrect.

    Hello! Please reply back, promptly if possible with the results to solutions to your problem!
    - JoelbX
    JoelbX's favorite threads | Skydrive | Cool 'gadget' programs: Download or Visit websites
    Stuff for win7 launch party hosts
    16 октября 2009 г. 0:06
  • Just found this on another forum...


    800736B3 ERROR_SXS_ASSEMBLY_NOT_FOUND
    The referenced assembly is not installed on your system.

    Either the update server is not recognizing the existence of WinSxS due to a communication issue or WinSxS is not present or corrupted. The issue *may* be related to antivirus\security software.

    What is the installed AV and which firewall is being used ? Are you using a proxy server, internet 'anonymizer', cookie or popup blocker ?

    Hello! Please reply back, promptly if possible with the results to solutions to your problem!
    - JoelbX
    JoelbX's favorite threads | Skydrive | Cool 'gadget' programs: Download or Visit websites
    Stuff for win7 launch party hosts
    16 октября 2009 г. 0:08
  • Joel,

    Thank you again, but I wish to point out that I posted this information in my inital query.

    "This was a straight clean install, AV is Eset NOD32 X64 Business, and have tried with it active and disabled. I have searched the repeatedly and find very little regarding update errors for Win7 and will say I have had NO problems at all until this last batch of updates and system has been up for a few weeks."

    Thank you for the effort.
    "All the territorial possessions of all the political establishments in the earth--including America, of course-- consist of pilferings from other people's wash. No tribe, howsoever insignificant, and no nation, howsoever mighty occupies a foot of land that was not stolen." - Mark Twain
    16 октября 2009 г. 4:40
  • Hi,

    You can also test the issue in Clean Boot.  If the issue persists, please upload the Windowsupdate.log to Skydrive (www.skydrive.live.com) for research.

    Thanks,
    Novak

    16 октября 2009 г. 5:38
  • Thank you again, but I wish to point out that I posted this information in my inital query.

    "This was a straight clean install, AV is Eset NOD32 X64 Business, and have tried with it active and disabled. I have searched the repeatedly and find very little regarding update errors for Win7 and will say I have had NO problems at all until this last batch of updates and system has been up for a few weeks."

    Thank you for the effort.
    You missed the point. I was listing the error message's meaning, which ISNT in your OP.

    What you quoted me was the steps you have tried in resolving this, not the error message's meaning.

    Please follow Novak Wu's suggestion below...

    Hello! Please reply back, promptly if possible with the results to solutions to your problem!
    - JoelbX
    JoelbX's favorite threads | Skydrive | Cool 'gadget' programs: Download or Visit websites
    Stuff for win7 launch party hosts
    16 октября 2009 г. 14:05
  • JoelbX,

    If I, or the so many other people who have asked, knew exactly what Windows Update Error Code 800736B3 means, I would be in hog heaven. So in order to provide as much detail as possible, the following FAILED updates details are as follows:

    -------------------------------------------------------------------------------------------------
    Security Update for ActiveX Killbits for Windows 7 for x64-based Systems (KB973525)
    Installation date: ‎10/‎16/‎2009 17:37
    Installation status: Failed
    Error details: Code 800736B3
    Update type: Important
    Security issues have been identified in ActiveX controls that could allow an attacker to compromise a system running Microsoft Internet Explorer and gain control over it. You can help protect your system by installing this update from Microsoft. After you install this item, you may have to restart your computer.
    More information:
    http://go.microsoft.com/fwlink/?LinkId=158202

    Security Update for Windows 7 for x64-based Systems (KB975467)
    Installation date: ‎10/‎16/‎2009 17:37
    Installation status: Failed
    Error details: Code 800736B3
    Update type: Important
    A security issue has been identified that could allow an unauthenticated remote attacker to cause the affected system to stop responding. You can help protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system.
    More information:
    http://support.microsoft.com/kb/975467

    Security Update for Windows 7 for x64-based Systems (KB974571)
    Installation date: ‎10/‎16/‎2009 17:37
    Installation status: Failed
    Error details: Code 800736B3
    Update type: Important
    A security issue has been identified that could allow an attacker to misrepresent a system action or behavior without the knowledge of the user. You can help protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system.
    More information:
    http://go.microsoft.com/fwlink/?LinkID=163830

    Update for Windows 7 for x64-based Systems (KB974431)
    Installation date: ‎10/‎16/‎2009 10:39
    Installation status: Failed
    Error details: Code 800736B3
    Update type: Important
    This is a reliability update. This update resolves some reliability issues in Windows 7. By applying this update, you can achieve better reliability in various scenarios. After you install this item, you may have to restart your computer.
    More information:
    http://support.microsoft.com/kb/974431

    Security Update for Internet Explorer 8 for Windows 7 for x64-based Systems (KB974455)
    Installation date: ‎10/‎16/‎2009 10:39
    Installation status: Failed
    Error details: Code 800736B3
    Update type: Important
    Security issues have been identified that could allow an attacker to compromise a system that is running Microsoft Internet Explorer and gain control over it. You can help protect your system by installing this update from Microsoft. After you install this item, you may have to restart your computer.
    More information:
    http://go.microsoft.com/fwlink/?LinkId=163979
    -------------------------------------------------------------------------------------------------

    The WindowsUpdate.log can be acquired here:

    http://www.arrogantbastard.us/800736B3/

    There are three files in the directory- RE.7z (ReportingEvents.log), RE.old.7z (ReportingEvents.old.log), and UW.7z (WindwosUpdate.log) and which all are compressed 7-ZIP files of 3, 15 and 85k respectfully. The files are pw protected and it is the error code details number and the title of this thread.

    Now, the system is attached to a SBS2003 domain and all updates have succeeded in the past without error. I did try to load these updates by logging into the machine account, not just domain account, and just as I have already attempted the updates via renaming the SoftwareDistribution folder and recreating it, CLEAN BOOT (individually & together), downloaded via Windows Update Catalog and also individually from the KB links, the only constant is a failure to install.


    "All the territorial possessions of all the political establishments in the earth--including America, of course-- consist of pilferings from other people's wash. No tribe, howsoever insignificant, and no nation, howsoever mighty occupies a foot of land that was not stolen." - Mark Twain
    • Помечено в качестве ответа Novak Wu 20 октября 2009 г. 7:58
    • Снята пометка об ответе dc_cd 3 ноября 2009 г. 0:22
    16 октября 2009 г. 22:47
  • Novak,

    Thank you and see the reply I posted to JoelbX below.
    "All the territorial possessions of all the political establishments in the earth--including America, of course-- consist of pilferings from other people's wash. No tribe, howsoever insignificant, and no nation, howsoever mighty occupies a foot of land that was not stolen." - Mark Twain
    16 октября 2009 г. 22:48
  • I've been having the same problem as OP.

    Does anyone know how to resolve it?
    28 октября 2009 г. 8:07
  • I've been having the same problem as OP.

    Does anyone know how to resolve it?

    gotwin7,

    I am still waiting as it has not been resoloved.
    "All the territorial possessions of all the political establishments in the earth--including America, of course-- consist of pilferings from other people's wash. No tribe, howsoever insignificant, and no nation, howsoever mighty occupies a foot of land that was not stolen." - Mark Twain
    3 ноября 2009 г. 0:23
  • I can see I'm not the only one having this issue.  But don't see any resolution--so I suspect, as with many things, the solution is "Format and reinstall" (i.e., there ain't one). 

    I've been running Windows 7 Pro 64-bit with no updating issues--until about a week ago.  I had a bad SATA controller that prompted some rather unfortunate BSDs and reboots, and since have been getting this error on any Microsoft Update I try to apply--all other system functions seem perfect.

    This workstation is managed (along with 2 other Windows 7 Pro 64-bit systems that update cleanly) by a WSUS 3.2.7600.226 server hosted on Windows Server Standard 2003 R2 SP2 with nary an issue for over eight months.

    All are running Symantec Endpoint Protection 11.0.6005.562.

    22 августа 2010 г. 12:20
  • Reset Windows Update Components.

    Click the Fix Me for the reset to happen immediately.


    Check out this link which talks about “How do I reset Windows Update components?”

    http://support.microsoft.com/kb/KB971058

    You may also try these steps below.

    Open the Windows Update troubleshooter

    If your computer is having problems finding and installing operating system updates, try using the Windows Update troubleshooter to fix the problem. It makes sure that your computer is connected to the Internet, and checks to see whether your network adapter and Windows Update services are running correctly.

    Note
    To make sure you have the most up-to-date troubleshooters from the Windows Online Troubleshooting Service, your computer should be connected to the Internet. For more information, see Troubleshooting in Windows.

    Open the Windows Update troubleshooter by clicking the Start button, and then clicking Control Panel. In the search box, type troubleshooter, and then click Troubleshooting . Under System and Security , click Fix problems with Windows Update.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

    Refer the following link for more information:

    Open the Windows Update troubleshooter

    http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter

    Follow the steps mentioned in this link later to install the updates:

    Install Windows updates

    http://windows.microsoft.com/en-us/windows7/Install-Windows-updates

    31 августа 2010 г. 6:12
  • I think this error can be resolved by again trying to download the updates. It may probable that the Error Code 800736B3 is given to you, due to the problem in the updates. So, just make use of the new updates and after that try to downloading of it and install it. I think this may resolve your problem. Just make use of it. I think this will resolve your problem.
    10 сентября 2010 г. 5:51
  • What do you you do when the "MS troubleshooter" find no problem but you have 12 different updates that fail? One of them being Code 800736B3. My system is very similar to dc_cd.
    15 ноября 2010 г. 1:31