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MBAM Installation Failure

    问题

  • Hello,

    I am installing MBAM in a test environment with MS Server 2008 R2 and ran into an installation error. I have tried to find some resolution online, but have not had any luck with it. My installation log is below. Any help I can get I would greatly appreciate it!!

    MSI (s) (C0:30) [15:37:10:314]: Executing op: ComponentUnregister(ComponentId={22683FE7-6A3A-5355-AF57-7122C8ACDC61},ProductKey={9161999C-E0D9-4418-8CFB-19D938A7F7F2},BinaryType=1,)
    MSI (s) (C0:30) [15:37:10:314]: Executing op: End(Checksum=0,ProgressTotalHDWord=0,ProgressTotalLDWord=0)
    MSI (s) (C0:30) [15:37:10:314]: Error in rollback skipped. Return: 5
    MSI (c) (34:2C) [15:37:10:314]: Creating MSIHANDLE (1590) of type 790531 for thread 300
    MSI (c) (34:2C) [15:37:10:316]: Closing MSIHANDLE (1590) of type 790531 for thread 300
    MSI (s) (C0:30) [15:37:10:324]: Note: 1: 2318 2:  
    MSI (c) (34:2C) [15:37:10:325]: Creating MSIHANDLE (1591) of type 790531 for thread 300
    MSI (c) (34:2C) [15:37:10:325]: Closing MSIHANDLE (1591) of type 790531 for thread 300
    MSI (s) (C0:30) [15:37:10:325]: No System Restore sequence number for this installation.
    MSI (s) (C0:30) [15:37:10:325]: Unlocking Server
    MSI (s) (C0:30) [15:37:10:330]: PROPERTY CHANGE: Deleting UpdateStarted property. Its current value is '1'.
    Action ended 15:37:10: INSTALL. Return value 3.
    MSI (c) (34:2C) [15:37:10:330]: Creating MSIHANDLE (1592) of type 790531 for thread 300
    MSI (c) (34:2C) [15:37:10:331]: Closing MSIHANDLE (1592) of type 790531 for thread 300
    MSI (c) (34:2C) [15:37:10:331]: Creating MSIHANDLE (1593) of type 790531 for thread 300
    MSI (c) (34:2C) [15:37:10:331]: Closing MSIHANDLE (1593) of type 790531 for thread 300
    MSI (s) (C0:30) [15:37:10:335]: MainEngineThread is returning 1603
    MSI (s) (C0:30) [15:37:10:345]: RESTART MANAGER: Session closed.
    MSI (s) (C0:30) [15:37:10:345]: No System Restore sequence number for this installation.
    MSI (c) (34:2C) [15:37:10:347]: Creating MSIHANDLE (1594) of type 790531 for thread 300
    MSI (c) (34:2C) [15:37:10:348]: Closing MSIHANDLE (1594) of type 790531 for thread 300
    MSI (c) (34:2C) [15:37:10:348]: Creating MSIHANDLE (1595) of type 790531 for thread 300
    MSI (c) (34:2C) [15:37:10:349]: Closing MSIHANDLE (1595) of type 790531 for thread 300
    MSI (s) (C0:30) [15:37:10:346]: User policy value 'DisableRollback' is 0
    MSI (s) (C0:30) [15:37:10:346]: Machine policy value 'DisableRollback' is 0
    MSI (s) (C0:30) [15:37:10:346]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (C0:30) [15:37:10:346]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
    MSI (s) (C0:30) [15:37:10:348]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
    MSI (s) (C0:30) [15:37:10:350]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (s) (C0:30) [15:37:10:350]: Restoring environment variables
    MSI (s) (C0:30) [15:37:10:362]: Destroying RemoteAPI object.
    MSI (s) (C0:7C) [15:37:10:362]: Custom Action Manager thread ending.
    MSI (c) (34:54) [15:37:10:370]: Back from server. Return value: 1603
    MSI (c) (34:54) [15:37:10:370]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (34:54) [15:37:10:370]: PROPERTY CHANGE: Deleting SECONDSEQUENCE property. Its current value is '1'.
    Action ended 15:37:10: ExecuteAction. Return value 3.
    MSI (c) (34:2C) [15:37:10:370]: Creating MSIHANDLE (1596) of type 790531 for thread 300
    MSI (c) (34:2C) [15:37:10:370]: Closing MSIHANDLE (1596) of type 790531 for thread 300
    MSI (c) (34:54) [15:37:10:370]: Doing action: FatalError
    MSI (c) (34:2C) [15:37:10:370]: Creating MSIHANDLE (1597) of type 790531 for thread 300
    MSI (c) (34:2C) [15:37:10:370]: Closing MSIHANDLE (1597) of type 790531 for thread 300
    Action start 15:37:10: FatalError.
    MSI (c) (34:2C) [15:37:10:370]: Creating MSIHANDLE (1598) of type 790531 for thread 300
    MSI (c) (34:2C) [15:37:10:371]: Closing MSIHANDLE (1598) of type 790531 for thread 300
    MSI (c) (34:2C) [15:37:10:371]: Creating MSIHANDLE (1599) of type 790531 for thread 300
    MSI (c) (34:2C) [16:07:34:063]: Closing MSIHANDLE (1599) of type 790531 for thread 300
    Action ended 16:07:34: FatalError. Return value 2.
    MSI (c) (34:2C) [16:07:34:064]: Creating MSIHANDLE (1600) of type 790531 for thread 300
    MSI (c) (34:2C) [16:07:34:065]: Closing MSIHANDLE (1600) of type 790531 for thread 300
    Action ended 16:07:34: INSTALL. Return value 3.
    MSI (c) (34:2C) [16:07:34:065]: Creating MSIHANDLE (1601) of type 790531 for thread 300
    MSI (c) (34:2C) [16:07:34:065]: Closing MSIHANDLE (1601) of type 790531 for thread 300
    MSI (c) (34:54) [16:07:44:975]: Destroying RemoteAPI object.
    MSI (c) (34:C4) [16:07:45:103]: Custom Action Manager thread ending.
    MSI (c) (34:54) [16:07:45:104]: FDeleteFolder: Deleting file 'C:\Users\User\AppData\Local\Temp\MSI20557\ComputerPicker.dll'
    MSI (c) (34:54) [16:07:45:104]: FDeleteFolder: Deleting file 'C:\Users\User\AppData\Local\Temp\MSI20557\CustomAction.config'
    MSI (c) (34:54) [16:07:45:105]: FDeleteFolder: Deleting folder 'C:\Users\User\AppData\Local\Temp\MSI20557\en'
    MSI (c) (34:54) [16:07:45:105]: FDeleteFolder: Deleting file 'C:\Users\User\AppData\Local\Temp\MSI20557\en\MBAMServerCAs.resources.dll'
    MSI (c) (34:54) [16:07:45:105]: FDeleteFolder: Deleting folder 'C:\Users\User\AppData\Local\Temp\MSI20557\en-US'
    MSI (c) (34:54) [16:07:45:105]: FDeleteFolder: Deleting file 'C:\Users\User\AppData\Local\Temp\MSI20557\en-US\MBAMEmbeddedUI.resources.dll'
    MSI (c) (34:54) [16:07:45:105]: FDeleteFolder: Deleting file 'C:\Users\User\AppData\Local\Temp\MSI20557\Interop.TaskScheduler.dll'
    MSI (c) (34:54) [16:07:45:106]: FDeleteFolder: Deleting file 'C:\Users\User\AppData\Local\Temp\MSI20557\MBAMEmbeddedUI.CA.dll'
    MSI (c) (34:54) [16:07:45:106]: FDeleteFolder: Deleting file 'C:\Users\User\AppData\Local\Temp\MSI20557\MBAMEmbeddedUI.dll'
    MSI (c) (34:54) [16:07:45:106]: FDeleteFolder: Deleting file 'C:\Users\User\AppData\Local\Temp\MSI20557\MBAMEmbeddedUI.resources.dll'
    MSI (c) (34:54) [16:07:45:107]: FDeleteFolder: Deleting file 'C:\Users\User\AppData\Local\Temp\MSI20557\MBAMServerCAs.dll'
    MSI (c) (34:54) [16:07:45:107]: FDeleteFolder: Deleting file 'C:\Users\User\AppData\Local\Temp\MSI20557\MBAMServerCAs.resources.dll'
    MSI (c) (34:54) [16:07:45:107]: FDeleteFolder: Deleting file 'C:\Users\User\AppData\Local\Temp\MSI20557\Microsoft.Deployment.WindowsInstaller.dll'
    === Logging stopped: 6/12/2012  16:07:45 ===
    MSI (c) (34:54) [16:07:45:112]: Note: 1: 1708 
    MSI (c) (34:54) [16:07:45:113]: Product: Microsoft BitLocker Administration and Monitoring -- Installation failed.

    MSI (c) (34:54) [16:07:45:114]: Windows Installer installed the product. Product Name: Microsoft BitLocker Administration and Monitoring. Product Version: 1.0.1237.1. Product Language: 1033. Manufacturer: Microsoft Corporation. Installation success or error status: 1603.

    MSI (c) (34:54) [16:07:45:115]: Grabbed execution mutex.
    MSI (c) (34:54) [16:07:45:115]: Cleaning up uninstalled install packages, if any exist
    MSI (c) (34:54) [16:07:45:121]: MainEngineThread is returning 1603
    === Verbose logging stopped: 6/12/2012  16:07:45 ===

    2012年6月12日 21:58

答案