none
IAM UNABLE TO USED USER GUIDE IN HP RECENTLY WHICH GIVES AN ERROR MESSAGE

    问题

  • I am unable to access user guide it gives an error - launch pdfdoc error ...... etc please refer to HP development

    2012年6月17日 6:24

答案

  • Hi,


    Before going on, I would like to check whether the issue that an user guide unable to access? If so, what kind of file is this?


    Meanwhile, please try to check the permission:


    1. Right-click the file or folder, and then click Properties.

    2. Click the Security tab.

    3. Click a user name or group under Group or user names.

    The permissions for the selected user or group are shown in the lower portion of the properties dialog box.


    If you can try to get the full control to test the issue.


    If the issue persists, try to Take Ownership of a File or Folder.


    More reference, What are permissions?


    Hope this helps.


    Vincent Wang

    TechNet Community Support

    2012年6月19日 7:11
    版主

全部回复

  • Be more specific in describing your problem.

    2012年6月17日 8:51
  • Hi,


    Before going on, I would like to check whether the issue that an user guide unable to access? If so, what kind of file is this?


    Meanwhile, please try to check the permission:


    1. Right-click the file or folder, and then click Properties.

    2. Click the Security tab.

    3. Click a user name or group under Group or user names.

    The permissions for the selected user or group are shown in the lower portion of the properties dialog box.


    If you can try to get the full control to test the issue.


    If the issue persists, try to Take Ownership of a File or Folder.


    More reference, What are permissions?


    Hope this helps.


    Vincent Wang

    TechNet Community Support

    2012年6月19日 7:11
    版主