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sbs 2008 error 8024401F in WSUS

    Frage

  • Hi, I am having problems with my SBS 2008 WSUS.  In attempting to apply an update, it gives off this error.  Here below are update logs, and I would appreciate any links, tips, suggestions, etc.  Thank you all!

    Tom

    2013-05-03 20:16:52:390 7008 1be0 COMAPI -- START --  COMAPI: Search [ClientId = Exchange12]
    2013-05-03 20:16:52:390 7008 1be0 COMAPI ---------
    2013-05-03 20:16:52:405  324 35f8 Agent *************
    2013-05-03 20:16:52:405 7008 1be0 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = Exchange12]
    2013-05-03 20:16:52:405  324 35f8 Agent ** START **  Agent: Finding updates [CallerId = Exchange12]
    2013-05-03 20:16:52:405  324 35f8 Agent *********
    2013-05-03 20:16:52:405  324 35f8 Agent   * Online = Yes; Ignore download priority = No
    2013-05-03 20:16:52:405  324 35f8 Agent   * Criteria = "IsInstalled=0 and CategoryIDs contains 'ab62c5bd-5539-49f6-8aea-5a114dd42314'"
    2013-05-03 20:16:52:405  324 35f8 Agent   * ServiceID = {00000000-0000-0000-0000-000000000000} Third party service
    2013-05-03 20:16:52:405  324 35f8 Agent   * Search Scope = {Machine}
    2013-05-03 20:16:55:697  324 35f8 PT WARNING: Cached cookie has expired or new PID is available
    2013-05-03 20:16:55:697  324 35f8 PT Initializing simple targeting cookie, clientId = 382bf052-0403-409b-8611-39c362497535, target group = , DNS name = galvserver.galvestonian.local
    2013-05-03 20:16:55:697  324 35f8 PT   Server URL = http://GALVSERVER:8530/SimpleAuthWebService/SimpleAuth.asmx
    2013-05-03 20:16:55:712  324 35f8 PT WARNING: GetAuthorizationCookie failure, error = 0x8024400E, soap client error = 7, soap error code = 400, HTTP status code = 200
    2013-05-03 20:16:55:712  324 35f8 PT WARNING: SOAP Fault: 0x000190
    2013-05-03 20:16:55:712  324 35f8 PT WARNING:     faultstring:System.Web.Services.Protocols.SoapException: Fault occurred
       at Microsoft.UpdateServices.Internal.SimpleAuth..ctor()
    2013-05-03 20:16:55:712  324 35f8 PT WARNING:     ErrorCode:InternalServerError(5)
    2013-05-03 20:16:55:712  324 35f8 PT WARNING:     Message:(null)
    2013-05-03 20:16:55:712  324 35f8 PT WARNING:     Method:"http://www.microsoft.com/SoftwareDistribution/Server/SimpleAuthWebService/GetAuthorizationCookie"
    2013-05-03 20:16:55:712  324 35f8 PT WARNING:     ID:248b4c33-df6c-4b75-bc64-c20d53e26ccf
    2013-05-03 20:16:55:712  324 35f8 PT WARNING: Failed to initialize Simple Targeting Cookie: 0x8024400e
    2013-05-03 20:16:55:712  324 35f8 PT WARNING: PopulateAuthCookies failed: 0x8024400e
    2013-05-03 20:16:55:712  324 35f8 PT WARNING: RefreshCookie failed: 0x8024400e
    2013-05-03 20:16:55:712  324 35f8 PT WARNING: RefreshPTState failed: 0x8024400e
    2013-05-03 20:16:55:712  324 35f8 PT WARNING: StartCategoryScan failed : 0x8024400e
    2013-05-03 20:16:56:571  324 35f8 Agent   * WARNING: Exit code = 0x8024400E
    2013-05-03 20:16:56:571  324 35f8 Agent *********
    2013-05-03 20:16:56:571  324 35f8 Agent **  END  **  Agent: Finding updates [CallerId = Exchange12]
    2013-05-03 20:16:56:571  324 35f8 Agent *************
    2013-05-03 20:16:56:571  324 35f8 Agent WARNING: WU client failed Searching for update with error 0x8024400e
    2013-05-03 20:16:56:571 7008 2644 COMAPI >>--  RESUMED  -- COMAPI: Search [ClientId = Exchange12]
    2013-05-03 20:16:56:571 7008 2644 COMAPI   - Updates found = 0
    2013-05-03 20:16:56:571 7008 2644 COMAPI   - WARNING: Exit code = 0x00000000, Result code = 0x8024400E
    2013-05-03 20:16:56:571 7008 2644 COMAPI ---------
    2013-05-03 20:16:56:571 7008 2644 COMAPI --  END  --  COMAPI: Search [ClientId = Exchange12]
    2013-05-03 20:16:56:571 7008 2644 COMAPI -------------
    2013-05-03 20:16:56:571 7008 1be0 COMAPI WARNING: Operation failed due to earlier error, hr=8024400E
    2013-05-03 20:16:56:571 7008 1be0 COMAPI FATAL: Unable to perform synchronous search. (hr=8024400E)
    2013-05-03 20:17:01:578  324 35f8 Report REPORT EVENT: {8F2BEC16-3DA6-429D-A878-6927B639BD79} 2013-05-03 20:16:56:571-0500 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024400e Exchange12 Failure Software Synchronization Windows Update Client failed to detect with error 0x8024400e.
    2013-05-03 20:17:01:610  324 35f8 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2013-05-03 20:17:01:610  324 35f8 Report WER Report sent: 7.6.7600.256 0x8024400e 00000000-0000-0000-0000-000000000000 Scan 101 Managed
    2013-05-03 20:17:01:610  324 35f8 Report CWERReporter finishing event handling. (00000000)
    2013-05-03 20:20:13:873  324 23b8 AU Getting featured update notifications.  fIncludeDismissed = true
    2013-05-03 20:20:13:873  324 23b8 AU No featured updates available.
    2013-05-03 20:20:18:693  324 23b8 AU Getting featured update notifications.  fIncludeDismissed = true
    2013-05-03 20:20:18:693  324 23b8 AU No featured updates available.
    2013-05-03 20:20:37:305  324 3230 AU Getting featured update notifications.  fIncludeDismissed = true
    2013-05-03 20:20:37:305  324 3230 AU No featured updates available.
    2013-05-03 20:27:25:887  324 35f8 PT WARNING: Cached cookie has expired or new PID is available
    2013-05-03 20:27:25:887  324 35f8 PT Initializing simple targeting cookie, clientId = 382bf052-0403-409b-8611-39c362497535, target group = , DNS name = galvserver.galvestonian.local
    2013-05-03 20:27:25:887  324 35f8 PT   Server URL = http://GALVSERVER:8530/SimpleAuthWebService/SimpleAuth.asmx
    2013-05-03 20:27:25:903  324 35f8 PT WARNING: GetAuthorizationCookie failure, error = 0x8024400E, soap client error = 7, soap error code = 400, HTTP status code = 200
    2013-05-03 20:27:25:903  324 35f8 PT WARNING: SOAP Fault: 0x000190
    2013-05-03 20:27:25:903  324 35f8 PT WARNING:     faultstring:System.Web.Services.Protocols.SoapException: Fault occurred
       at Microsoft.UpdateServices.Internal.SimpleAuth..ctor()
    2013-05-03 20:27:25:903  324 35f8 PT WARNING:     ErrorCode:InternalServerError(5)
    2013-05-03 20:27:25:903  324 35f8 PT WARNING:     Message:(null)
    2013-05-03 20:27:25:903  324 35f8 PT WARNING:     Method:"http://www.microsoft.com/SoftwareDistribution/Server/SimpleAuthWebService/GetAuthorizationCookie"
    2013-05-03 20:27:25:903  324 35f8 PT WARNING:     ID:2e76d244-78bb-4478-a77f-f967da2dfdeb
    2013-05-03 20:27:25:903  324 35f8 PT WARNING: Failed to initialize Simple Targeting Cookie: 0x8024400e
    2013-05-03 20:27:25:903  324 35f8 PT WARNING: PopulateAuthCookies failed: 0x8024400e
    2013-05-03 20:27:25:903  324 35f8 PT WARNING: RefreshCookie failed: 0x8024400e
    2013-05-03 20:27:25:903  324 35f8 PT WARNING: RefreshPTState failed: 0x8024400e
    2013-05-03 20:27:25:903  324 35f8 PT WARNING: PTError: 0x8024400e
    2013-05-03 20:27:25:903  324 35f8 Report WARNING: Reporter failed to upload events with hr = 8024400e.
    2013-05-03 20:27:25:903  324 35f8 Report WARNING: Discarding a batch of 1 events because they have expired.
    2013-05-03 20:27:25:996  324 35f8 PT WARNING: Cached cookie has expired or new PID is available
    2013-05-03 20:27:25:996  324 35f8 PT Initializing simple targeting cookie, clientId = 382bf052-0403-409b-8611-39c362497535, target group = , DNS name = galvserver.galvestonian.local
    2013-05-03 20:27:25:996  324 35f8 PT   Server URL = http://GALVSERVER:8530/SimpleAuthWebService/SimpleAuth.asmx
    2013-05-03 20:27:26:012  324 35f8 PT WARNING: GetAuthorizationCookie failure, error = 0x8024400E, soap client error = 7, soap error code = 400, HTTP status code = 200
    2013-05-03 20:27:26:012  324 35f8 PT WARNING: SOAP Fault: 0x000190
    2013-05-03 20:27:26:012  324 35f8 PT WARNING:     faultstring:System.Web.Services.Protocols.SoapException: Fault occurred
       at Microsoft.UpdateServices.Internal.SimpleAuth..ctor()
    2013-05-03 20:27:26:012  324 35f8 PT WARNING:     ErrorCode:InternalServerError(5)
    2013-05-03 20:27:26:012  324 35f8 PT WARNING:     Message:(null)
    2013-05-03 20:27:26:012  324 35f8 PT WARNING:     Method:"http://www.microsoft.com/SoftwareDistribution/Server/SimpleAuthWebService/GetAuthorizationCookie"
    2013-05-03 20:27:26:012  324 35f8 PT WARNING:     ID:afb0147b-d71b-4703-b2cd-0c8f72aac816
    2013-05-03 20:27:26:012  324 35f8 PT WARNING: Failed to initialize Simple Targeting Cookie: 0x8024400e
    2013-05-03 20:27:26:012  324 35f8 PT WARNING: PopulateAuthCookies failed: 0x8024400e
    2013-05-03 20:27:26:012  324 35f8 PT WARNING: RefreshCookie failed: 0x8024400e
    2013-05-03 20:27:26:012  324 35f8 PT WARNING: RefreshPTState failed: 0x8024400e
    2013-05-03 20:27:26:012  324 35f8 PT WARNING: PTError: 0x8024400e
    2013-05-03 20:27:26:012  324 35f8 Report WARNING: Reporter failed to upload events with hr = 8024400e.
    2013-05-03 20:29:45:177  324 3718 AU Triggering AU detection through DetectNow API
    2013-05-03 20:29:45:177  324 3718 AU Triggering Online detection (non-interactive)
    2013-05-03 20:29:45:177  324 28dc AU #############
    2013-05-03 20:29:45:177  324 28dc AU ## START ##  AU: Search for updates
    2013-05-03 20:29:45:177  324 28dc AU #########
    2013-05-03 20:29:45:192  324 28dc AU <<## SUBMITTED ## AU: Search for updates [CallId = {FE24E850-4CEF-4CFF-928B-DEE3E3B01DAC}]
    2013-05-03 20:29:45:192  324 35f8 Agent *************
    2013-05-03 20:29:45:192  324 35f8 Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2013-05-03 20:29:45:192  324 35f8 Agent *********
    2013-05-03 20:29:45:192  324 35f8 Agent   * Online = Yes; Ignore download priority = No
    2013-05-03 20:29:45:192  324 35f8 Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2013-05-03 20:29:45:192  324 35f8 Agent   * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2013-05-03 20:29:45:192  324 35f8 Agent   * Search Scope = {Machine}
    2013-05-03 20:29:45:192  324 35f8 Setup Checking for agent SelfUpdate
    2013-05-03 20:29:45:192  324 35f8 Setup Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256
    2013-05-03 20:29:45:192  324 35f8 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2013-05-03 20:29:45:192  324 35f8 Misc  Microsoft signed: Yes
    2013-05-03 20:29:45:192  324 35f8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x801901f4
    2013-05-03 20:29:45:192  324 35f8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x801901f4
    2013-05-03 20:29:45:192  324 35f8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x801901f4
    2013-05-03 20:29:45:192  324 35f8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x801901f4
    2013-05-03 20:29:45:192  324 35f8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x801901f4
    2013-05-03 20:29:45:192  324 35f8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x801901f4
    2013-05-03 20:29:45:208  324 35f8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x801901f4
    2013-05-03 20:29:45:208  324 35f8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x801901f4
    2013-05-03 20:29:45:208  324 35f8 Misc WARNING: DownloadFileInternal failed for http://GALVSERVER:8530/selfupdate/wuident.cab: error 0x801901f4
    2013-05-03 20:29:45:208  324 35f8 Setup WARNING: SelfUpdate check failed to download package information, error = 0x8024401F
    2013-05-03 20:29:45:208  324 35f8 Setup FATAL: SelfUpdate check failed, err = 0x8024401F
    2013-05-03 20:29:45:208  324 35f8 Agent   * WARNING: Skipping scan, self-update check returned 0x8024401F
    2013-05-03 20:29:46:066  324 35f8 Agent   * WARNING: Exit code = 0x8024401F
    2013-05-03 20:29:46:066  324 35f8 Agent *********
    2013-05-03 20:29:46:066  324 35f8 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2013-05-03 20:29:46:066  324 35f8 Agent *************
    2013-05-03 20:29:46:066  324 35f8 Agent WARNING: WU client failed Searching for update with error 0x8024401f
    2013-05-03 20:29:46:066  324 3648 AU >>##  RESUMED  ## AU: Search for updates [CallId = {FE24E850-4CEF-4CFF-928B-DEE3E3B01DAC}]
    2013-05-03 20:29:46:066  324 3648 AU   # WARNING: Search callback failed, result = 0x8024401F
    2013-05-03 20:29:46:066  324 3648 AU   # WARNING: Failed to find updates with error code 8024401F
    2013-05-03 20:29:46:066  324 3648 AU #########
    2013-05-03 20:29:46:066  324 3648 AU ##  END  ##  AU: Search for updates [CallId = {FE24E850-4CEF-4CFF-928B-DEE3E3B01DAC}]
    2013-05-03 20:29:46:066  324 3648 AU #############
    2013-05-03 20:29:46:066  324 3648 AU Need to show Unable to Detect notification
    2013-05-03 20:29:46:066  324 3648 AU AU setting next detection timeout to 2013-05-04 02:18:30
    2013-05-03 20:29:50:216  324 35f8 Report REPORT EVENT: {B761C90E-F33C-4FAB-B252-8ECFFDE5A92B} 2013-05-03 20:29:45:208-0500 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 8024401f SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x8024401f.
    2013-05-03 20:29:50:247  324 35f8 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2013-05-03 20:29:50:247  324 35f8 Report WER Report sent: 7.6.7600.256 0x8024401f D67661EB-2423-451D-BF5D-13199E37DF28 Scan 101 Managed
    2013-05-03 20:29:50:247  324 35f8 Report CWERReporter finishing event handling. (00000000)

    Samstag, 4. Mai 2013 01:42

Antworten

  • Hi, I am having problems with my SBS 2008 WSUS.  In attempting to apply an update, it gives off this error.

    The relevant error here is actually this one:

    2013-05-03 20:16:55:697  324 35f8 PT   Server URL = http://GALVSERVER:8530/SimpleAuthWebService/SimpleAuth.asmx
    2013-05-03 20:16:55:712  324 35f8 PT WARNING: GetAuthorizationCookie failure, error = 0x8024400E, soap client error = 7, soap error code = 400, HTTP status code = 200
    2013-05-03 20:16:55:712  324 35f8 PT WARNING: SOAP Fault: 0x000190

    This SlideShare of a webcast I did a few years ago talks about the scenario in which we see this error. However it is exceptionally unusual for us to see this error today because the Office 2003 SP1 scenario that created it is so old. It's almost impossible to reproduce the environment in which this issue first occurred.

    Generally speaking, the error is caused by the presence of a defective update in the update collection. I would start by ensuring that all expired updates are declined, that all legacy service packs are declined, and that all superseded updates reported as 100% Installed/NotApplicable are declined, and then run the Server Cleanup Wizard so updates eligible for deletion can be purged from the database. Ensure that the WSUS server is fully patched (SP2 and KB2720211 at a minimum, or SP2 and KB2734608 if you have Win8/Win2012 systems).


    Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2013)
    My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.


    Samstag, 4. Mai 2013 17:54
    Moderator