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The software licensing service reported that the computer could not be activated. The count reported by your key management service is insufficient.

    Question

  • Hello Experts,

    I keep getting this message when trying to activate a windows 7 or server 2008 machine using VAMT.

    Any ideas?

    Monday, December 10, 2012 6:26 PM

Answers

  • Hello,

    The below error code explains you what the problem is.

       Error code                 Error message                                                               Activation type      Possible cause                                         Troubleshooting steps         

    0xC004F038
    The Software Protection Service reported that the computer could not be activated. The count reported by your Key Management Service (KMS) is insufficient. Please contact your system administrator. KMS client The count on the KMS host is not high enough. The KMS count must be ≥5 for Windows Server or ≥25 for Windows client. More computers are needed in the KMS pool for KMS clients to activate. Run Slmgr.vbs /dlito get the current count on the KMS host.

    Similar kind of thread already discussed in our forum.

    A useful link for your reference:Managing Activation Using the Volume Activation Management Tool (VAMT)


    Regards, Ravikumar P

    Monday, December 10, 2012 7:33 PM
  • following on from Ravikumar's excellent response, you will need to setup further machines as KMSclients to meet the activation thresholds of KMS.
    If you already have the minimum number of machines running, you should check if they are each correctly individuated (incorrect imaging/cloning practices can lead to similar symptoms)

    Don
    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
    This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

    Monday, December 10, 2012 8:03 PM

All replies

  • Hello,

    The below error code explains you what the problem is.

       Error code                 Error message                                                               Activation type      Possible cause                                         Troubleshooting steps         

    0xC004F038
    The Software Protection Service reported that the computer could not be activated. The count reported by your Key Management Service (KMS) is insufficient. Please contact your system administrator. KMS client The count on the KMS host is not high enough. The KMS count must be ≥5 for Windows Server or ≥25 for Windows client. More computers are needed in the KMS pool for KMS clients to activate. Run Slmgr.vbs /dlito get the current count on the KMS host.

    Similar kind of thread already discussed in our forum.

    A useful link for your reference:Managing Activation Using the Volume Activation Management Tool (VAMT)


    Regards, Ravikumar P

    Monday, December 10, 2012 7:33 PM
  • following on from Ravikumar's excellent response, you will need to setup further machines as KMSclients to meet the activation thresholds of KMS.
    If you already have the minimum number of machines running, you should check if they are each correctly individuated (incorrect imaging/cloning practices can lead to similar symptoms)

    Don
    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
    This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

    Monday, December 10, 2012 8:03 PM