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ASR Writer - Non-retryable error causes Trivoli Storage Manager FastBack incremental backups to fail

    Question

  •  

    Hi

     

    Our incremental (Delta Block) backups on two of our SQL servers keep failing. We use Trivoli Storage Manager FastBack and the OS is Windows Server 2008 Enterprise SP1 x64.

     

     

    We see the below errors in Application Event Logs. The backup process is always interrupted when we see these below errors in the event log.

     

    VSS Error 8193

     

    Volume Shadow Copy Service error: Unexpected error calling routine IVssAsrWriterBackup::GetAsrMetadata.  hr = 0x80042411, A critical volume selected for backup exists on a disk which cannot be backed up by ASR.

    .

     

    Operation:

       PrepareForBackup event

     

    Context:

       Execution Context: ASR Writer

       Execution Context: Writer

       Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}

       Writer Name: ASR Writer

       Writer Instance ID: {8290d0a1-0c9d-403b-afc5-40ffd6671e21}

     

    Error-specific details:

       ASR Writer: A critical volume selected for backup exists on a disk which cannot be backed up by ASR. (0x80042411)

     

     

     

    VSS Warning 12290

    Volume Shadow Copy Service error: The I/O writes cannot be held during the shadow copy creation period on volume \\?\Volume{93205eb5-a676-422f-834d-b9e700a2e439}\. The volume index in the shadow copy set is 0. Error details: Open[0x00000000, The operation completed successfully.

    ], Flush[0x00000000, The operation completed successfully.

    ], Release[0x00000000, The operation completed successfully.

    ], OnRun[0x80042314, The shadow copy provider timed out while holding writes to the volume being shadow copied. This is probably due to excessive activity on the volume by an application or a system service. Try again later when activity on the volume is reduced.

    ].

     

    Operation:

       Executing Asynchronous Operation

     

    Context:

       Current State: DoSnapshotSet

     

     

     

     

     

     

     

     

    C:\Windows\system32>vssadmin list writers

    vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool

    (C) Copyright 2001-2005 Microsoft Corp.

     

    Writer name: 'Task Scheduler Writer'

       Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}

       Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}

       State: [1] Stable

       Last error: No error

     

    Writer name: 'VSS Metadata Store Writer'

       Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}

       Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}

       State: [1] Stable

       Last error: No error

     

    Writer name: 'Performance Counters Writer'

       Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}

       Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}

       State: [1] Stable

       Last error: No error

     

    Writer name: 'System Writer'

       Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}

       Writer Instance Id: {f68eea9a-007e-445f-b03a-ceab3b19f4bb}

       State: [1] Stable

       Last error: No error

     

    Writer name: 'ASR Writer'

       Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}

       Writer Instance Id: {a0e50aa8-8bbc-48dc-9422-3d0d1620a173}

       State: [5] Waiting for completion

       Last error: Non-retryable error

     

    Writer name: 'FSRM Writer'

       Writer Id: {12ce4370-5bb7-4c58-a76a-e5d5097e3674}

       Writer Instance Id: {7cf23adf-c4ac-4239-a6f9-ba70eddd0a19}

       State: [1] Stable

       Last error: No error

     

    Writer name: 'SqlServerWriter'

       Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}

       Writer Instance Id: {ca8ffc46-01fd-493a-8f07-376d3ca49d95}

       State: [5] Waiting for completion

       Last error: No error

     

    Writer name: 'WMI Writer'

       Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}

       Writer Instance Id: {b14b5d51-8ab7-4b35-a131-fee0ddb44540}

       State: [1] Stable

       Last error: No error

     

    Writer name: 'Registry Writer'

       Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}

       Writer Instance Id: {4b33f538-80c6-4cf5-bb77-23ccd76a1543}

       State: [1] Stable

       Last error: No error

     

    Writer name: 'IIS Config Writer'

       Writer Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6}

       Writer Instance Id: {67f0ffaf-e837-498d-b12d-11f6e8064624}

       State: [1] Stable

       Last error: No error

     

    Writer name: 'Shadow Copy Optimization Writer'

       Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}

       Writer Instance Id: {a8fe30d0-00b3-4302-8e14-924cc4c575bf}

       State: [1] Stable

       Last error: No error

     

    Writer name: 'BITS Writer'

       Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}

       Writer Instance Id: {655e7dc3-baba-4915-9253-381d86469f3c}

       State: [1] Stable

       Last error: No error

     

    Writer name: 'COM+ REGDB Writer'

       Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}

       Writer Instance Id: {d2bdbeff-4d7f-446d-ab20-0beb3491f6de}

       State: [1] Stable

       Last error: No error

     

    Writer name: 'Cluster Database'

       Writer Id: {41e12264-35d8-479b-8e5c-9b23d1dad37e}

       Writer Instance Id: {6c578ce4-6cfb-40dc-9efc-8120360a1539}

       State: [1] Stable

       Last error: No error

     

     

    Any suggestions will be highly appreciated!


    Thursday, October 13, 2011 2:42 AM

Answers

  • Hi,

    critical volumes means "volumes that contain operating system's state", so what is selected in backup?

    Meanwhile, as you are using a third party backup tool, please have a try to backup same files as incremetal backup in Windows Server Backup and see if same error occurs.


    TechNet Subscriber Support in forum |If you have any feedback on our support, please contact tnmff@microsoft.com.
    Friday, October 14, 2011 8:26 AM

All replies

  • Are you using any critical volumes on cluster disks?

     

    Regards

    Satish

    Thursday, October 13, 2011 10:45 AM
  • Hi,

    critical volumes means "volumes that contain operating system's state", so what is selected in backup?

    Meanwhile, as you are using a third party backup tool, please have a try to backup same files as incremetal backup in Windows Server Backup and see if same error occurs.


    TechNet Subscriber Support in forum |If you have any feedback on our support, please contact tnmff@microsoft.com.
    Friday, October 14, 2011 8:26 AM
  • How are things going? Please let us know if there is any progress.


    TechNet Subscriber Support in forum |If you have any feedback on our support, please contact tnmff@microsoft.com.
    Monday, October 17, 2011 6:28 AM