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After upgrading my DELL precision 670 with just released SP1, hibernation no longer works

    Question

  • After upgrading Windows 7 to SP1 in DELL Precision 670, hibernation no longer works, meaning there is no hybrid sleep and no hibernation. There was NO hibernation problem before SP1. If hibernation turned on, the screen goes dark and the computer waits for something indefinitely. If I press the power button, it just turns off right away. On boot, it starts Windows 7 SP1 from scratch.

    I also tried to install a fresh copy of Windows 7 Sp1 using this image:

    en_windows_7_ultimate_with_sp1_x64_dvd_618240.iso

    to no avail.  The computer did not seem to write anything on the disk in the hibernation file at all.  I had hybrid sleep turned on. With the fresh Windows it just turned off very quickly and then started from zero when I pressed the power button.


    Nicholas Popov
    Tuesday, February 22, 2011 3:00 AM

All replies

  • Download and install the latest Windows 7 compatible video graphics drivers from the support web site of the manufacturer of your video graphics chipset.

    Examples:

    Intel  Driver Update Utility

    NVIDIA Driver Downloads

    ATI Driver Downloads

     


    Carey Frisch
    Tuesday, February 22, 2011 5:54 AM
  • It would be good if it were that easy.  The display ATI FireGL driver came from Microsoft.   ATI does not offer this driver for Windows 7 x64.  I see only for Vista x64 on their website. 

    What I do not understand though is how it is possible to break hibernation if it worked fine before SP1.  How on Earth was that allowed to happen!


    Nicholas Popov
    Tuesday, February 22, 2011 12:38 PM
  • disable hibernation with powercfg, reboot and enable it again:

    http://support.microsoft.com/kb/920730


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Tuesday, February 22, 2011 1:38 PM
  • This SP1 bug is described here:

    http://support.microsoft.com/kb/2495523

    and the hot fix is available but not for Windows 7 x64.  So my question if it will be and when available for x64?


    Nicholas Popov
    Tuesday, February 22, 2011 1:46 PM
  • No, this has nothing to do with the problem that is already identified by Microsoft here:


    Nicholas Popov
    Tuesday, February 22, 2011 2:09 PM
  • this fix applies to RTM, too. Do you use a SCSI miniport driver?

    I uploaded the x64 Version to my SkyDrive:

    *link removed*


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Tuesday, February 22, 2011 3:32 PM
  • Yes, the computer has SCSI disks only.Where did you find the fix for x64.  Microsoft KB page does not show it for x64.
    Nicholas Popov
    Tuesday, February 22, 2011 4:52 PM
  • Thanks much Andre.  This hot fix fixed the SP1 SCSI bug.  I risked and decided to install it from your SkyDrive and everything seems to be fine now with hibernation.  I am just curious where you got it.  I see on torrent websites but no official download.
    Nicholas Popov
    Tuesday, February 22, 2011 7:16 PM
  • I download the fixes right after they appear in the RSS feed and store them locally on my HDD. Later I can install them If I see one of the issues.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Tuesday, February 22, 2011 7:57 PM