none
Update is not allowed to download due to regulation msg in WindowsUpdate.log file

    Question

  • Can anyone help me determine the right course of action to take to correct this problem?

    In reviewing some of the other postings I decided to execute the BITSADMIN /RESET /ALLUSERS command on the workstation in question however the same behavior continues with updates not installing.

    Any suggestions?
    Thank you,
    Greg


    ************************************************
    2009-08-10 14:10:03:684 1464 930 DnldMgr ***********  DnldMgr: New download job [UpdateId = {C89B9346-9511-4C47-8C45-EBC21CE363F3}.101]  ***********
    2009-08-10 14:10:03:684 1464 930 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update C89B9346-9511-4C47-8C45-EBC21CE363F3 is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 14:10:03:684 1464 930 DnldMgr   * Update is not allowed to download due to regulation.
    2009-08-10 14:10:03:715 1464 930 DnldMgr ***********  DnldMgr: New download job [UpdateId = {555DAF76-30AE-4B2A-ADC5-F6E064156E05}.101]  ***********
    2009-08-10 14:10:03:715 1464 930 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 555DAF76-30AE-4B2A-ADC5-F6E064156E05 is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 14:10:03:715 1464 930 DnldMgr   * Update is not allowed to download due to regulation.
    2009-08-10 14:10:03:746 1464 930 DnldMgr ***********  DnldMgr: New download job [UpdateId = {CC9A9E0B-A759-427A-B1DF-8A72AB6255F0}.101]  ***********
    2009-08-10 14:10:03:746 1464 930 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update CC9A9E0B-A759-427A-B1DF-8A72AB6255F0 is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 14:10:03:746 1464 930 DnldMgr   * Update is not allowed to download due to regulation.
    2009-08-10 14:10:03:762 1464 930 DnldMgr ***********  DnldMgr: New download job [UpdateId = {934F3424-7D6A-4723-87A4-EB4983E0689C}.101]  ***********
    2009-08-10 14:10:03:762 1464 930 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 934F3424-7D6A-4723-87A4-EB4983E0689C is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 14:10:03:762 1464 930 DnldMgr   * Update is not allowed to download due to regulation.
    2009-08-10 14:10:03:762 1464 930 DnldMgr ***********  DnldMgr: New download job [UpdateId = {0BFE0A86-F480-4B68-AA14-4D0159179A78}.101]  ***********
    2009-08-10 14:10:03:762 1464 930 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 0BFE0A86-F480-4B68-AA14-4D0159179A78 is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 14:10:03:762 1464 930 DnldMgr   * Update is not allowed to download due to regulation.
    2009-08-10 14:10:03:778 1464 930 DnldMgr ***********  DnldMgr: New download job [UpdateId = {306910F8-9FF2-408C-89ED-1812BEFD2CF6}.101]  ***********
    2009-08-10 14:10:03:778 1464 930 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 306910F8-9FF2-408C-89ED-1812BEFD2CF6 is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 14:10:03:778 1464 930 DnldMgr   * Update is not allowed to download due to regulation.
    2009-08-10 14:10:03:793 1464 930 DnldMgr ***********  DnldMgr: New download job [UpdateId = {E3EADAE7-715E-4DC3-B9FE-3A21D8CC12A7}.101]  ***********
    2009-08-10 14:10:03:793 1464 930 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update E3EADAE7-715E-4DC3-B9FE-3A21D8CC12A7 is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 14:10:03:793 1464 930 DnldMgr   * Update is not allowed to download due to regulation.
    2009-08-10 14:10:03:825 1464 930 DnldMgr ***********  DnldMgr: New download job [UpdateId = {761EC8CE-B7CA-4F29-9600-57640B11B513}.101]  ***********
    2009-08-10 14:10:03:825 1464 930 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 761EC8CE-B7CA-4F29-9600-57640B11B513 is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 14:10:03:825 1464 930 DnldMgr   * Update is not allowed to download due to regulation.
    2009-08-10 14:10:03:825 1464 930 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update C89B9346-9511-4C47-8C45-EBC21CE363F3 is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 14:10:03:825 1464 930 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 555DAF76-30AE-4B2A-ADC5-F6E064156E05 is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 14:10:03:825 1464 930 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update CC9A9E0B-A759-427A-B1DF-8A72AB6255F0 is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 14:10:03:825 1464 930 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 934F3424-7D6A-4723-87A4-EB4983E0689C is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 14:10:03:825 1464 930 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 0BFE0A86-F480-4B68-AA14-4D0159179A78 is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 14:10:03:825 1464 930 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 306910F8-9FF2-408C-89ED-1812BEFD2CF6 is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 14:10:03:825 1464 930 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update E3EADAE7-715E-4DC3-B9FE-3A21D8CC12A7 is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 14:10:03:825 1464 930 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 761EC8CE-B7CA-4F29-9600-57640B11B513 is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 15:35:12:406 1464 664 DnldMgr ***********  DnldMgr: Regulation Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}]  ***********
    2009-08-10 15:35:12:406 1464 664 DnldMgr Contacting regulation server for 8 updates.
    2009-08-10 15:35:13:374 1464 664 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
    2009-08-10 15:35:13:374 1464 664 Misc  Microsoft signed: Yes
    2009-08-10 15:35:13:390 1464 664 DnldMgr Regulation server path: http://update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx.
    2009-08-10 15:35:36:296 1464 664 DnldMgr   Per-Update: cc9a9e0b-a759-427a-b1df-8a72ab6255f0 at rate 0
    2009-08-10 15:35:36:296 1464 664 DnldMgr   Per-Update: 934f3424-7d6a-4723-87a4-eb4983e0689c at rate 0
    2009-08-10 15:35:36:296 1464 664 DnldMgr   Per-Update: c89b9346-9511-4c47-8c45-ebc21ce363f3 at rate 0
    2009-08-10 15:35:36:296 1464 664 DnldMgr   Per-Update: 555daf76-30ae-4b2a-adc5-f6e064156e05 at rate 0
    2009-08-10 15:35:36:296 1464 664 DnldMgr   Per-Update: 0bfe0a86-f480-4b68-aa14-4d0159179a78 at rate 0
    2009-08-10 15:35:36:296 1464 664 DnldMgr   Per-Update: 761ec8ce-b7ca-4f29-9600-57640b11b513 at rate 0
    2009-08-10 15:35:36:296 1464 664 DnldMgr   Per-Update: e3eadae7-715e-4dc3-b9fe-3a21d8cc12a7 at rate 0
    2009-08-10 15:35:36:296 1464 664 DnldMgr   Per-Update: 306910f8-9ff2-408c-89ed-1812befd2cf6 at rate 0
    2009-08-10 15:35:36:296 1464 664 DnldMgr   * Regulation call complete. 0x00000000
    2009-08-10 15:35:36:296 1464 664 DnldMgr ***********  DnldMgr: New download job [UpdateId = {C89B9346-9511-4C47-8C45-EBC21CE363F3}.101]  ***********
    2009-08-10 15:35:36:296 1464 664 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update C89B9346-9511-4C47-8C45-EBC21CE363F3 is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 15:35:36:296 1464 664 DnldMgr   * Update is not allowed to download due to regulation.
    2009-08-10 15:35:36:296 1464 664 DnldMgr ***********  DnldMgr: New download job [UpdateId = {555DAF76-30AE-4B2A-ADC5-F6E064156E05}.101]  ***********
    2009-08-10 15:35:36:296 1464 664 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 555DAF76-30AE-4B2A-ADC5-F6E064156E05 is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 15:35:36:296 1464 664 DnldMgr   * Update is not allowed to download due to regulation.
    2009-08-10 15:35:36:296 1464 664 DnldMgr ***********  DnldMgr: New download job [UpdateId = {CC9A9E0B-A759-427A-B1DF-8A72AB6255F0}.101]  ***********
    2009-08-10 15:35:36:296 1464 664 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update CC9A9E0B-A759-427A-B1DF-8A72AB6255F0 is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 15:35:36:296 1464 664 DnldMgr   * Update is not allowed to download due to regulation.
    2009-08-10 15:35:36:296 1464 664 DnldMgr ***********  DnldMgr: New download job [UpdateId = {934F3424-7D6A-4723-87A4-EB4983E0689C}.101]  ***********
    2009-08-10 15:35:36:296 1464 664 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 934F3424-7D6A-4723-87A4-EB4983E0689C is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 15:35:36:296 1464 664 DnldMgr   * Update is not allowed to download due to regulation.
    2009-08-10 15:35:36:296 1464 664 DnldMgr ***********  DnldMgr: New download job [UpdateId = {0BFE0A86-F480-4B68-AA14-4D0159179A78}.101]  ***********
    2009-08-10 15:35:36:296 1464 664 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 0BFE0A86-F480-4B68-AA14-4D0159179A78 is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 15:35:36:296 1464 664 DnldMgr   * Update is not allowed to download due to regulation.
    2009-08-10 15:35:36:296 1464 664 DnldMgr ***********  DnldMgr: New download job [UpdateId = {306910F8-9FF2-408C-89ED-1812BEFD2CF6}.101]  ***********
    2009-08-10 15:35:36:296 1464 664 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 306910F8-9FF2-408C-89ED-1812BEFD2CF6 is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 15:35:36:296 1464 664 DnldMgr   * Update is not allowed to download due to regulation.
    2009-08-10 15:35:36:296 1464 664 DnldMgr ***********  DnldMgr: New download job [UpdateId = {E3EADAE7-715E-4DC3-B9FE-3A21D8CC12A7}.101]  ***********
    2009-08-10 15:35:36:296 1464 664 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update E3EADAE7-715E-4DC3-B9FE-3A21D8CC12A7 is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 15:35:36:296 1464 664 DnldMgr   * Update is not allowed to download due to regulation.
    2009-08-10 15:35:36:296 1464 664 DnldMgr ***********  DnldMgr: New download job [UpdateId = {761EC8CE-B7CA-4F29-9600-57640B11B513}.101]  ***********
    2009-08-10 15:35:36:296 1464 664 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 761EC8CE-B7CA-4F29-9600-57640B11B513 is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 15:35:36:296 1464 664 DnldMgr   * Update is not allowed to download due to regulation.
    2009-08-10 15:35:36:296 1464 664 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update C89B9346-9511-4C47-8C45-EBC21CE363F3 is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 15:35:36:296 1464 664 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 555DAF76-30AE-4B2A-ADC5-F6E064156E05 is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 15:35:36:296 1464 664 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update CC9A9E0B-A759-427A-B1DF-8A72AB6255F0 is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 15:35:36:296 1464 664 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 934F3424-7D6A-4723-87A4-EB4983E0689C is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 15:35:36:296 1464 664 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 0BFE0A86-F480-4B68-AA14-4D0159179A78 is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 15:35:36:296 1464 664 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 306910F8-9FF2-408C-89ED-1812BEFD2CF6 is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 15:35:36:296 1464 664 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update E3EADAE7-715E-4DC3-B9FE-3A21D8CC12A7 is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 15:35:36:296 1464 664 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 761EC8CE-B7CA-4F29-9600-57640B11B513 is "PerUpdate" regulated and can NOT download. Sequence 6769 vs AcceptRate 0.
    2009-08-10 15:50:22:792 1464 58c AU #############
    2009-08-10 15:50:22:792 1464 58c AU ## START ##  AU: Search for updates
    2009-08-10 15:50:22:792 1464 58c AU #########
    2009-08-10 15:50:22:792 1464 58c AU <<## SUBMITTED ## AU: Search for updates [CallId = {BB68EFCF-C0C9-4881-8844-CBA6FE39E983}]
    2009-08-10 15:50:22:792 1464 664 Agent *************
    2009-08-10 15:50:22:792 1464 664 Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2009-08-10 15:50:22:792 1464 664 Agent *********
    2009-08-10 15:50:22:792 1464 664 Agent   * Online = Yes; Ignore download priority = No
    2009-08-10 15:50:22:792 1464 664 Agent   * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1"
    2009-08-10 15:50:22:792 1464 664 Agent   * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2009-08-10 15:50:22:792 1464 664 Agent   * Search Scope = {Machine}
    2009-08-10 15:50:22:839 1464 664 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
    2009-08-10 15:50:22:870 1464 664 Misc  Microsoft signed: Yes
    2009-08-10 15:50:48:339 1464 664 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
    2009-08-10 15:50:48:339 1464 664 Misc  Microsoft signed: Yes
    2009-08-10 15:50:48:464 1464 664 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.cab:
    2009-08-10 15:50:48:464 1464 664 Misc  Microsoft signed: Yes
    2009-08-10 15:50:48:496 1464 664 Setup ***********  Setup: Checking whether self-update is required  ***********
    2009-08-10 15:50:48:496 1464 664 Setup   * Inf file: C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
    2009-08-10 15:50:48:558 1464 664 Setup Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
    2009-08-10 15:50:48:636 1464 664 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
    2009-08-10 15:50:48:668 1464 664 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.2.6001.788, required version = 7.1.6001.65
    2009-08-10 15:50:48:668 1464 664 Setup Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 7.2.6001.788, required version = 7.1.6001.65
    2009-08-10 15:50:48:699 1464 664 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.2.6001.788, required version = 7.1.6001.65
    2009-08-10 15:50:48:699 1464 664 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.2.6001.788, required version = 7.1.6001.65
    2009-08-10 15:50:48:699 1464 664 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
    2009-08-10 15:50:48:730 1464 664 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.2.6001.788, required version = 7.1.6001.65
    2009-08-10 15:50:48:793 1464 664 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
    2009-08-10 15:50:48:824 1464 664 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.2.6001.788, required version = 7.1.6001.65
    2009-08-10 15:50:48:824 1464 664 Setup Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
    2009-08-10 15:50:48:824 1464 664 Setup Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
    2009-08-10 15:50:48:855 1464 664 Setup Update NOT required for C:\WINDOWS\system32\wuweb.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
    2009-08-10 15:50:48:855 1464 664 Setup   * IsUpdateRequired = No
    2009-08-10 15:50:54:918 1464 664 PT +++++++++++  PT: Synchronizing server updates  +++++++++++
    2009-08-10 15:50:54:918 1464 664 PT   + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://burton-mgmt/ClientWebService/client.asmx
    2009-08-10 15:50:55:090 1464 664 PT WARNING: Cached cookie has expired or new PID is available
    2009-08-10 15:50:55:090 1464 664 PT Initializing simple targeting cookie, clientId = e1ea2e7d-4a2d-4e90-8d46-e3522417a485, target group = , DNS name = raj.burtonconstruction.com
    2009-08-10 15:50:55:090 1464 664 PT   Server URL = http://burton-mgmt/SimpleAuthWebService/SimpleAuth.asmx
    2009-08-10 15:51:55:043 1464 664 PT +++++++++++  PT: Synchronizing extended update info  +++++++++++
    2009-08-10 15:51:55:043 1464 664 PT   + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://burton-mgmt/ClientWebService/client.asmx
    2009-08-10 15:52:10:231 1464 664 Agent   * Found 0 updates and 49 categories in search; evaluated appl. rules of 736 out of 1363 deployed entities
    2009-08-10 15:52:10:481 1464 664 Agent *********
    2009-08-10 15:52:10:481 1464 664 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2009-08-10 15:52:10:481 1464 664 Agent *************
    2009-08-10 15:52:10:497 1464 c58 AU >>##  RESUMED  ## AU: Search for updates [CallId = {BB68EFCF-C0C9-4881-8844-CBA6FE39E983}]
    2009-08-10 15:52:10:497 1464 c58 AU   # 0 updates detected
    2009-08-10 15:52:10:497 1464 c58 AU #########
    2009-08-10 15:52:10:497 1464 c58 AU ##  END  ##  AU: Search for updates [CallId = {BB68EFCF-C0C9-4881-8844-CBA6FE39E983}]
    2009-08-10 15:52:10:497 1464 c58 AU #############
    2009-08-10 15:52:10:497 1464 c58 AU AU setting next detection timeout to 2009-08-11 15:44:29
    2009-08-10 15:52:10:497 1464 c58 AU Setting AU scheduled install time to 2009-08-11 08:00:00
    2009-08-10 15:52:15:544 1464 664 Report REPORT EVENT: {AB1CB794-4AC1-42AD-A66A-FD017038CFD3} 2009-08-10 15:52:10:481-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 0 updates.
    2009-08-10 15:52:15:544 1464 664 Report REPORT EVENT: {BBEF35C1-3948-48C3-A353-926D86B04544} 2009-08-10 15:52:10:481-0500 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
    2009-08-10 16:01:45:817 1464 664 Report Uploading 2 events using cached cookie, reporting URL = http://burton-mgmt/ReportingWebService/ReportingWebService.asmx
    2009-08-10 16:01:45:832 1464 664 Report Reporter successfully uploaded 2 events.
    Monday, August 10, 2009 10:31 PM

Answers

  • Hi,

    1. Disable firewall or Anti-virus software on the client.

    2. Stop the Automatic Updates service and BITS service.

    net stop wuauserv

    net stop bits

    3. Delete “%windir%\softwaredistribution” directory.

    4 Start the Automatic Updates service and BITS service. When these two services
    have been started, they will auto-create “softwaredistribution” and its subfolder
    at system directory.

    net start wuauserv

    net start bits

    5. Stop the Cryptographic Services

    6. Rename the C:\windows\System32\catroot2 folder

    7. After the “%windir%\softwaredistribution” directory has been generated, please
    let the client contact the WSUS server immediately.

    wuauclt.exe /resetauthorization /detectnow

    8. After 15 minutes, please check the client to confirm whether it detects needed
    updates.

    If the problem still exists, please check %windir%\windowsupdate.log and post the error message in this thread
    Tuesday, August 11, 2009 10:38 AM
  • Can anyone help me determine the right course of action to take to correct this problem?

    In reviewing some of the other postings I decided to execute the BITSADMIN /RESET /ALLUSERS command on the workstation in question however the same behavior continues with updates not installing.

    Be sure you used BITSADMIN v2.0, and not the native BITSADMIN v1.5. The older version does not support the full parameter set, but also does not throw a syntax error. It just fails silently.

    This sequence of log entries strongly suggests that either queue was not successfully purged, or something has recreated the queue entries. Since the client is detecting =zero= available updates from the WSUS Server, it could not be coming from a WSUS Server configured without a local content store (which is the one way a valid WSUS connection could create these download requests to update.microsoft.com.)

    > 2009-08-10 15:35:13:390 1464 664 DnldMgr Regulation server path: http://update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx.
    > 2009-08-10 15:35:36:296 1464 664 DnldMgr   Per-Update: cc9a9e0b-a759-427a-b1df-8a72ab6255f0 at rate 0
    > 2009-08-10 15:35:36:296 1464 664 DnldMgr   Per-Update: 934f3424-7d6a-4723-87a4-eb4983e0689c at rate 0
    > 2009-08-10 15:35:36:296 1464 664 DnldMgr   Per-Update: c89b9346-9511-4c47-8c45-ebc21ce363f3 at rate 0
    > 2009-08-10 15:35:36:296 1464 664 DnldMgr   Per-Update: 555daf76-30ae-4b2a-adc5-f6e064156e05 at rate 0
    > 2009-08-10 15:35:36:296 1464 664 DnldMgr   Per-Update: 0bfe0a86-f480-4b68-aa14-4d0159179a78 at rate 0
    > 2009-08-10 15:35:36:296 1464 664 DnldMgr   Per-Update: 761ec8ce-b7ca-4f29-9600-57640b11b513 at rate 0
    > 2009-08-10 15:35:36:296 1464 664 DnldMgr   Per-Update: e3eadae7-715e-4dc3-b9fe-3a21d8cc12a7 at rate 0
    > 2009-08-10 15:35:36:296 1464 664 DnldMgr   Per-Update: 306910f8-9ff2-408c-89ed-1812befd2cf6 at rate 0
    > 2009-08-10 15:35:36:296 1464 664 DnldMgr   * Regulation call complete. 0x00000000


    The client is connecting to the WSUS Server -- but it appears the client may have incorrect targeting information (no target group specified in the Initializing simple targeting cookie log entry), and it's detecting =zero= updates needed:

    > 2009-08-10 15:50:55:090 1464 664 PT Initializing simple targeting cookie,
    >     clientId = e1ea2e7d-4a2d-4e90-8d46-e3522417a485,
    >     target group = ,
    >     DNS name = raj.burtonconstruction.com
    > 2009-08-10 15:50:55:090 1464 664 PT   Server URL =
    http://burton-mgmt/SimpleAuthWebService/SimpleAuth.asmx

    > 2009-08-10 15:51:55:043 1464 664 PT +++++++++++  PT: Synchronizing extended update info  +++++++++++
    > 2009-08-10 15:51:55:043 1464 664 PT   + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7},
    >     Server URL =
    http://burton-mgmt/ClientWebService/client.asmx
    > 2009-08-10 15:52:10:231 1464 664 Agent   * Found 0 updates and 49 categories in search; evaluated appl. rules of 736 out of 1363 deployed entities

    Lawrence Garvin, M.S., MCITP:EA, MCDBA
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2009)
    Tuesday, August 18, 2009 7:46 PM

All replies

  • Hi,

    1. Disable firewall or Anti-virus software on the client.

    2. Stop the Automatic Updates service and BITS service.

    net stop wuauserv

    net stop bits

    3. Delete “%windir%\softwaredistribution” directory.

    4 Start the Automatic Updates service and BITS service. When these two services
    have been started, they will auto-create “softwaredistribution” and its subfolder
    at system directory.

    net start wuauserv

    net start bits

    5. Stop the Cryptographic Services

    6. Rename the C:\windows\System32\catroot2 folder

    7. After the “%windir%\softwaredistribution” directory has been generated, please
    let the client contact the WSUS server immediately.

    wuauclt.exe /resetauthorization /detectnow

    8. After 15 minutes, please check the client to confirm whether it detects needed
    updates.

    If the problem still exists, please check %windir%\windowsupdate.log and post the error message in this thread
    Tuesday, August 11, 2009 10:38 AM
  • Hi Greg,

    Did you try the steps in my last reply? How about the result?
    Tuesday, August 18, 2009 8:12 AM
  • Can anyone help me determine the right course of action to take to correct this problem?

    In reviewing some of the other postings I decided to execute the BITSADMIN /RESET /ALLUSERS command on the workstation in question however the same behavior continues with updates not installing.

    Be sure you used BITSADMIN v2.0, and not the native BITSADMIN v1.5. The older version does not support the full parameter set, but also does not throw a syntax error. It just fails silently.

    This sequence of log entries strongly suggests that either queue was not successfully purged, or something has recreated the queue entries. Since the client is detecting =zero= available updates from the WSUS Server, it could not be coming from a WSUS Server configured without a local content store (which is the one way a valid WSUS connection could create these download requests to update.microsoft.com.)

    > 2009-08-10 15:35:13:390 1464 664 DnldMgr Regulation server path: http://update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx.
    > 2009-08-10 15:35:36:296 1464 664 DnldMgr   Per-Update: cc9a9e0b-a759-427a-b1df-8a72ab6255f0 at rate 0
    > 2009-08-10 15:35:36:296 1464 664 DnldMgr   Per-Update: 934f3424-7d6a-4723-87a4-eb4983e0689c at rate 0
    > 2009-08-10 15:35:36:296 1464 664 DnldMgr   Per-Update: c89b9346-9511-4c47-8c45-ebc21ce363f3 at rate 0
    > 2009-08-10 15:35:36:296 1464 664 DnldMgr   Per-Update: 555daf76-30ae-4b2a-adc5-f6e064156e05 at rate 0
    > 2009-08-10 15:35:36:296 1464 664 DnldMgr   Per-Update: 0bfe0a86-f480-4b68-aa14-4d0159179a78 at rate 0
    > 2009-08-10 15:35:36:296 1464 664 DnldMgr   Per-Update: 761ec8ce-b7ca-4f29-9600-57640b11b513 at rate 0
    > 2009-08-10 15:35:36:296 1464 664 DnldMgr   Per-Update: e3eadae7-715e-4dc3-b9fe-3a21d8cc12a7 at rate 0
    > 2009-08-10 15:35:36:296 1464 664 DnldMgr   Per-Update: 306910f8-9ff2-408c-89ed-1812befd2cf6 at rate 0
    > 2009-08-10 15:35:36:296 1464 664 DnldMgr   * Regulation call complete. 0x00000000


    The client is connecting to the WSUS Server -- but it appears the client may have incorrect targeting information (no target group specified in the Initializing simple targeting cookie log entry), and it's detecting =zero= updates needed:

    > 2009-08-10 15:50:55:090 1464 664 PT Initializing simple targeting cookie,
    >     clientId = e1ea2e7d-4a2d-4e90-8d46-e3522417a485,
    >     target group = ,
    >     DNS name = raj.burtonconstruction.com
    > 2009-08-10 15:50:55:090 1464 664 PT   Server URL =
    http://burton-mgmt/SimpleAuthWebService/SimpleAuth.asmx

    > 2009-08-10 15:51:55:043 1464 664 PT +++++++++++  PT: Synchronizing extended update info  +++++++++++
    > 2009-08-10 15:51:55:043 1464 664 PT   + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7},
    >     Server URL =
    http://burton-mgmt/ClientWebService/client.asmx
    > 2009-08-10 15:52:10:231 1464 664 Agent   * Found 0 updates and 49 categories in search; evaluated appl. rules of 736 out of 1363 deployed entities

    Lawrence Garvin, M.S., MCITP:EA, MCDBA
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2009)
    Tuesday, August 18, 2009 7:46 PM