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Unable to install WSUS 3,0SP1 nor WSUS 3,0SP2 - Error 0x80070643

    Question

  • Hi everyone,

    I've been using WSUS 3.0SP1 with Windows Internal Database on our Windows 2003 R2 SP2 Server for many months without problem. Yesterday we installed latest MS patches from Windows Update including Windows Internal Database SP3 (KB955706) and Microsoft SQL Server 2005 Express Edition Service Pack 3 (KB955706), which failed to install. Ever since then our WSUS server is dead.
    I've tried repairing WSUS 3.0SP1 using reinstall on the original database, but I've only got a message, that the database is incompatible
    Then I've tried installing Report Viewer 2008 and upgrading to WSUS 3.0SP2, but it died during setup leaving these messages in Event Log:

    Event Type: Error
    Event Source: MSSQL$MICROSOFT##SSEE
    Event Category: (2)
    Event ID: 33002
    Date:  4.9.2009
    Time:  10:24:35
    User:  CMZRB\a0novak2
    Computer: SISRV
    Description:
    Access to module dbo.spSetupLogin is blocked because the signature is not valid.

    and

    Event Type: Error
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 11722
    Date:  4.9.2009
    Time:  10:24:54
    User:  CMZRB\a0novak2
    Computer: SISRV
    Description:
    Product: Windows Server Update Services 3.0 SP2 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action ExInstallSqlQuery, location: C:\WINDOWS\Installer\MSIF0.tmp, command: -S SISRV\MICROSOFT##SSEE -Q "
            
                   
    Then I've tried removing everything manually and starting from the scratch with WSUS 3.0 SP1 and let it install new Windows Internal Database and build a new instance for WSUS, but it failed again:

    Event Type: Error
    Event Source: Application Error
    Event Category: (100)
    Event ID: 1000
    Date:  4.9.2009
    Time:  10:50:53
    User:  N/A
    Computer: SISRV
    Description:
    Faulting application InstallUtil.exe, version 2.0.50727.3053, faulting module msvcr80.dll, version 8.0.50727.3053, fault address 0x00008aa0.

    Event Type: Error
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 11722
    Date:  4.9.2009
    Time:  10:51:07
    User:  CMZRB\a0novak2
    Computer: SISRV
    Description:
    Product: Microsoft Windows Server Update Services 3.0 SP1 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action PERF_COUNTER_INST, location: C:\Program Files\Update Services\Setup\HideConsoleApp.exe, command: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\InstallUtil.exe /LogFile="C:\DOCUME~1\a0novak2\LOCALS~1\Temp\1\WSUSCa_090904_1029.log" /ShowCallStack /WsusInstall /CategoryMessageFile="C:\Program Files\Update Services\Common\EventCategories.dll " "C:\Program Files\Update Services\Setup\bin\Microsoft.UpdateServices.Setup.CustomActions.dll "

    In the last go I've removed everything again and tried a clean install of WSUS 3.0SP2,but id died quite horribly this time - http://img199.imageshack.us/img199/5278/wsus30sp2.jpg
    and writing this to the event log

    Event Type: Error
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 11722
    Date:  4.9.2009
    Time:  14:16:34
    User:  CMZRB\a0novak2
    Computer: SISRV
    Description:
    Product: Windows Server Update Services 3.0 SP2 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action PERF_COUNTER_INST, location: C:\Program Files\Update Services\Setup\HideConsoleApp.exe, command: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\InstallUtil.exe /LogFile="C:\DOCUME~1\a0novak2\LOCALS~1\Temp\1\WSUSCa_090904_1409.log" /ShowCallStack /WsusInstall /CategoryMessageFile="C:\Program Files\Update Services\Common\EventCategories.dll " "C:\Program Files\Update Services\Setup\bin\Microsoft.UpdateServices.Setup.CustomActions.dll "

    WSUSSetup.log says this:

    2009-09-04 12:03:42  Success   MWUSSetup          Validating pre-requisites...
    2009-09-04 12:03:45  Error     MWUSSetup          Failed to determine if an higher version of WSUS is installed. Assuming it is not... (Error 0x80070002: The system cannot find the file specified.)
    2009-09-04 12:04:09  Success   MWUSSetup          Initializing installation details
    2009-09-04 12:04:09  Success   MWUSSetup          Installing ASP.Net
    2009-09-04 12:05:18  Success   MWUSSetup          ASP.Net is installed successfully
    2009-09-04 12:05:18  Success   MWUSSetup          Installing wYukon using MSI on Win2k3
    2009-09-04 12:05:18  Success   MWUSSetup          Installing wYukon...
    2009-09-04 12:07:47  Success   MWUSSetup          wYukon Installed Successfully
    2009-09-04 12:07:50  Success   MWUSSetup          Installing WSUS...
    2009-09-04 12:07:54  Success   CustomActions.Dll  Successfully set propery of WSUS admin groups' full names
    2009-09-04 12:07:55  Success   CustomActions.Dll  .Net framework path: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727
    2009-09-04 12:07:58  Success   CustomActions.Dll  Creating user group: WSUS Reporters with Description: WSUS Administrators who can only run reports on the Windows Server Update Services server.
    2009-09-04 12:07:58  Success   CustomActions.Dll  Creating WSUS Reporters user group
    2009-09-04 12:07:58  Success   CustomActions.Dll  WSUS Reporters user group already exists
    2009-09-04 12:07:58  Success   CustomActions.Dll  Successfully created WSUS Reporters user group
    2009-09-04 12:07:58  Success   CustomActions.Dll  Creating user group: WSUS Administrators with Description: WSUS Administrators can administer the Windows Server Update Services server.
    2009-09-04 12:07:58  Success   CustomActions.Dll  Creating WSUS Administrators user group
    2009-09-04 12:07:58  Success   CustomActions.Dll  WSUS Administrators user group already exists
    2009-09-04 12:07:58  Success   CustomActions.Dll  Successfully created WSUS Administrators user group
    2009-09-04 12:07:58  Success   CustomActions.Dll  Successfully created WSUS user groups
    2009-09-04 12:11:39  Error     MWUSSetup          InstallWsus: MWUS Installation Failed (Error 0x80070643: Fatal error during installation.)
    2009-09-04 12:11:39  Error     MWUSSetup          CInstallDriver::PerformSetup: WSUS installation failed (Error 0x80070643: Fatal error during installation.)
    2009-09-04 12:11:39  Error     MWUSSetup          CSetupDriver::LaunchSetup: Setup failed (Error 0x80070643: Fatal error during installation.)
    2009-09-04 12:13:20  Error     MWUSSetup          DoInstall: Wsus setup failed (Error 0x80070643: Fatal error during installation.)

    In the meantime I've tried some tricks which I found on some other pages including:
    rebuilding indexes using Lodctr /R
    Enabling TCP/IP and Named pipes on the SSEE database
    changing SSEE database to run under LOCAL SYSTEM account
    ... but no success at all

    Right now I'm quite desperate, so if someone can help I would really appreciate it.

    • Edited by azarro Monday, September 07, 2009 1:13 PM confusing Title
    Friday, September 04, 2009 1:02 PM

All replies

  • > I've been using WSUS 3.0SP1 with Windows Internal Database on our Windows 2003 R2 SP2 Server for many months
    > without problem. Yesterday we installed latest MS patches from Windows Update including Windows Internal Database
    > SP3 (KB955706) and Microsoft SQL Server 2005 Express Edition Service Pack 3 (KB955706), which failed to install.
    > Ever since then our WSUS server is dead.

    Background questions:
    Why is SQL Server 2005 Express Edition installed on this server?

    Why did you install these updates from Windows Update (sic) (*Microsoft Update*) if you have a perfectly functioning WSUS Server?

    Did you install these updates concurrently, or in separate installation sessions? If separately, which one did you install first?

    Did you restart the server after these initial installations, or after any of the subsequent uninstallations and reinstallations?


    > Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish
    > as expected. Contact your support personnel or package vendor.  Action ExInstallSqlQuery,
    > location: C:\WINDOWS\Installer\MSIF0.tmp, command: -S SISRV\MICROSOFT##SSEE -Q "

    Looks here like the Windows Internal Database Service Pack 3 package did *not* install successfully.


    > Then I've tried removing everything manually and starting from the scratch with WSUS 3.0 SP1 and let it install
    > new Windows Internal Database and build a new instance for WSUS, but it failed again:

    Once you corrupted the Windows Installer Database installation, unless you explicitly *uninstalled* the Windows Internal Database *service* (see Appendix A of the WSUS3SP1 Operations Guide), you've not likely remediated anything, and subsequent installation attempts would likely fail, as this one did.
    Lawrence Garvin, M.S., MCITP:EA, MCDBA
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2009)
    Friday, September 04, 2009 4:00 PM
  • Hello,

    First of all, thanks for answering my post.
    Now,

    1) Why is SQL Server 2005 Express Edition installed on this server?
    - SQL Express is installed because of HP monitoring utilities for EVA, which are present on the server as well

    2) Why did you install these updates from Windows Update (sic) (*Microsoft Update*) if you have a perfectly functioning WSUS Server?
    - My colleague has installed them manually, because he had been probably unaware of WSUS self update feature :-/

    3) Did you install these updates concurrently, or in separate installation sessions? If separately, which one did you install first?
    - He said he had installed it using Microsoft Update web page, which installed them in one session and then restarted
    - the first patch was Windows Internal Database Service Pack 3 (KB955706) and according to log it has installed succesfully

    4) Did you restart the server after these initial installations, or after any of the subsequent uninstallations and reinstallations?
    - If you mean after installing the patches, yes the server has been restarted.

    5) Once you corrupted the Windows Installer Database installation, unless you explicitly *uninstalled* the Windows Internal Database *service* (see Appendix A of the WSUS3SP1 Operations Guide), you've not likely remediated anything, and subsequent installation attempts would likely fail, as this one did.

    I have removed it using Windows Installer Cleanup tool, but I´ll give it a shot.

    Thanks,

    Michael

    Monday, September 07, 2009 6:34 AM
  • Ok,

    So I've tried to uninstall the Windows Internal Databse according to WSUS3SP1  Operations Guide, reapply Windows Internal Database Service Pack 3 package and launched a new clean installation of WSUS3.0SP1, but the outcome is the same..


    Application Log says:

    Event Type: Error
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 11722
    Date:  7.9.2009
    Time:  11:21:17
    User:  CMZRB\a0novak2
    Computer: SISRV
    Description:
    Product: Microsoft Windows Server Update Services 3.0 SP1 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action PERF_COUNTER_INST, location: C:\Program Files\Update Services\Setup\HideConsoleApp.exe, command: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\InstallUtil.exe /LogFile="C:\DOCUME~1\a0novak2\LOCALS~1\Temp\1\WSUSCa_090907_1115.log" /ShowCallStack /WsusInstall /CategoryMessageFile="C:\Program Files\Update Services\Common\EventCategories.dll " "C:\Program Files\Update Services\Setup\bin\Microsoft.UpdateServices.Setup.CustomActions.dll "

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 7b 32 43 30 44 37 45 33   {2C0D7E3
    0008: 35 2d 45 45 36 45 2d 34   5-EE6E-4
    0010: 44 43 37 2d 42 41 31 33   DC7-BA13
    0018: 2d 32 43 36 38 41 45 44   -2C68AED
    0020: 45 42 35 39 44 7d         EB59D} 


    WSUSSetup.log says:

    2009-09-07 11:03:21  Success   MWUSSetup          Validating pre-requisites...
    2009-09-07 11:03:22  Error     MWUSSetup          Failed to determine if an higher version of WSUS is installed. Assuming it is not... (Error 0x80070002: The system cannot find the file specified.)
    2009-09-07 11:04:42  Error     MWUSSetup          CSetupDriver::LaunchSetup: Setup is cancelled or an error occurred (Error 0x80070642: User cancelled installation.)
    2009-09-07 11:04:42  Success   MWUSSetup          User cancelled the setup
    2009-09-07 11:04:44  Error     MWUSSetup          DoInstall: Wsus setup failed (Error 0x80070642: User cancelled installation.)
    2009-09-07 11:15:28  Success   MWUSSetup          Validating pre-requisites...
    2009-09-07 11:15:30  Error     MWUSSetup          Failed to determine if an higher version of WSUS is installed. Assuming it is not... (Error 0x80070002: The system cannot find the file specified.)
    2009-09-07 11:15:43  Success   MWUSSetup          Initializing installation details
    2009-09-07 11:15:43  Success   MWUSSetup          Installing ASP.Net
    2009-09-07 11:16:31  Success   MWUSSetup          ASP.Net is installed successfully
    2009-09-07 11:16:31  Success   MWUSSetup          Installing wYukon using MSI on Win2k3
    2009-09-07 11:16:31  Success   MWUSSetup          Installing wYukon...
    2009-09-07 11:18:26  Success   MWUSSetup          wYukon Installed Successfully
    2009-09-07 11:18:29  Success   MWUSSetup          Installing WSUS...
    2009-09-07 11:18:33  Success   CustomActions.Dll  Successfully set propery of WSUS admin groups' full names
    2009-09-07 11:18:33  Success   CustomActions.Dll  .Net framework path: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727
    2009-09-07 11:18:35  Success   CustomActions.Dll  Creating user group: WSUS Reporters with Description: WSUS Administrators who can only run reports on the Windows Server Update Services server.
    2009-09-07 11:18:35  Success   CustomActions.Dll  Creating WSUS Reporters user group
    2009-09-07 11:18:35  Success   CustomActions.Dll  WSUS Reporters user group already exists
    2009-09-07 11:18:35  Success   CustomActions.Dll  Successfully created WSUS Reporters user group
    2009-09-07 11:18:35  Success   CustomActions.Dll  Creating user group: WSUS Administrators with Description: WSUS Administrators can administer the Windows Server Update Services server.
    2009-09-07 11:18:35  Success   CustomActions.Dll  Creating WSUS Administrators user group
    2009-09-07 11:18:35  Success   CustomActions.Dll  WSUS Administrators user group already exists
    2009-09-07 11:18:35  Success   CustomActions.Dll  Successfully created WSUS Administrators user group
    2009-09-07 11:18:35  Success   CustomActions.Dll  Successfully created WSUS user groups
    2009-09-07 11:21:29  Error     MWUSSetup          InstallWsus: MWUS Installation Failed (Error 0x80070643: Fatal error during installation.)
    2009-09-07 11:21:29  Error     MWUSSetup          CInstallDriver::PerformSetup: WSUS installation failed (Error 0x80070643: Fatal error during installation.)
    2009-09-07 11:21:29  Error     MWUSSetup          CSetupDriver::LaunchSetup: Setup failed (Error 0x80070643: Fatal error during installation.)
    2009-09-07 11:21:33  Error     MWUSSetup          DoInstall: Wsus setup failed (Error 0x80070643: Fatal error during installation.)

    WSUSCaxxx.log says:

    The uninstall is beginning.
    See the contents of the log file for the C:\Program Files\Update Services\Setup\bin\Microsoft.UpdateServices.Setup.CustomActions.dll assembly's progress.
    The file is located at C:\DOCUME~1\a0novak2\LOCALS~1\Temp\1\WSUSCa_090907_1115.log.
    Uninstalling assembly 'C:\Program Files\Update Services\Setup\bin\Microsoft.UpdateServices.Setup.CustomActions.dll'.
    Affected parameters are:
       logtoconsole =
       assemblypath = C:\Program Files\Update Services\Setup\bin\Microsoft.UpdateServices.Setup.CustomActions.dll
       showcallstack =
       logfile = C:\DOCUME~1\a0novak2\LOCALS~1\Temp\1\WSUSCa_090907_1115.log
       wsusinstall =
    Removing performance counter category WSUS: API Remoting Web Service.
    An exception occurred during the uninstallation of the System.Diagnostics.PerformanceCounterInstaller installer.
    System.InvalidOperationException: Cannot delete Performance Category because this category is not registered or is a system category.
       at System.Diagnostics.PerformanceCounterCategory.Delete(String categoryName)
       at System.Diagnostics.PerformanceCounterInstaller.Uninstall(IDictionary savedState)
       at System.Configuration.Install.Installer.Uninstall(IDictionary savedState)
    An exception occurred while uninstalling. This exception will be ignored and the uninstall will continue. However, the application might not be fully uninstalled after the uninstall is complete.
    Removing performance counter category WSUS: Update Regulation Web Methods.
    Removing performance counter category WSUS: Server Web Methods.
    Removing performance counter category WSUS: Server Web Service.
    Removing performance counter category WSUS: Client Web Service Methods.
    Removing performance counter category WSUS: Client Web Service.
    Removing performance counter category WSUS: Reporting Web Service.

    The uninstall has completed.
    Changed database context to 'master'.

    Any advice please? Seems to me that I'm gonna have to install it somewhere else..
    Thanks,

    Michal

    Monday, September 07, 2009 9:24 AM
  • 3) Did you install these updates concurrently, or in separate installation sessions? If separately, which one did you install first?
    - He said he had installed it using Microsoft Update web page, which installed them in one session and then restarted
    - the first patch was Windows Internal Database Service Pack 3 (KB955706) and according to log it has installed succesfully
    This is the most likely contributing factor to your situation.

    Service Packs are generally exclusive updates. Even when not configured as an Exclusive Update, they should be treated as such. Attempting to install two separate instances of Service Pack 3 for a SQL Server installation (Express, WID), is an invitation for trouble.

    I would suggest attempting to reinstall the Windows Internal Database Service Pack 3 using the following procedure, once you get to the point that it's a relevant action:
    1. Reboot the server.
    2. Ensure that all services are functioning that should be.
    3. Ensure that all remote sessions are disconnected.
    4. From the server *console*, initiate the installation of the Windows Internal Database Service Pack 3.
    5. Observe the behavior of the installer and report the results.

    Lawrence Garvin, M.S., MCITP:EA, MCDBA
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2009)
    Monday, September 07, 2009 4:39 PM
  • So I've tried to uninstall the Windows Internal Databse according to WSUS3SP1  Operations Guide, reapply Windows Internal Database Service Pack 3 package
    Please clarify... you:

    1. Uninstalled the Windows Internal Database, and THEN
    2. Attempted to install a Service Pack to a non-existant installation???

    Lawrence Garvin, M.S., MCITP:EA, MCDBA
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2009)
    Monday, September 07, 2009 4:40 PM
  • Okay... let's try one more time.

    1. Use this WSUS Product Team blog post to ensure you have uninstalled every trace of WSUS, including the WID.
    http://blogs.technet.com/sus/archive/2008/11/05/how-to-manually-remove-all-of-wsus.aspx

    2. Reboot the server.

    3. Reinstall WSUS.

    4. Confirm that all WSUS functionality is working as expected.

    5. Make a complete backup of WSUS, as described in the WSUS Operations Guide.

    6. Attempt to install Windows Internal Database Service Pack 3 using the instruction I described in the previous post.


    Lawrence Garvin, M.S., MCITP:EA, MCDBA
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2009)
    Monday, September 07, 2009 4:44 PM
  • Okay... let's try one more time.

    1. Use this WSUS Product Team blog post to ensure you have uninstalled every trace of WSUS, including the WID.
    http://blogs.technet.com/sus/archive/2008/11/05/how-to-manually-remove-all-of-wsus.aspx

    2. Reboot the server.

    3. Reinstall WSUS.

    4. Confirm that all WSUS functionality is working as expected.

    5. Make a complete backup of WSUS, as described in the WSUS Operations Guide.

    6. Attempt to install Windows Internal Database Service Pack 3 using the instruction I described in the previous post.


    Lawrence Garvin, M.S., MCITP:EA, MCDBA
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2009)

    Hello,

    I've tried all the steps to remove WSUS and WID as described on the WSUS team blog, rebooted the server and run an installation of WSUS 3.0SP1, but the outcome is still the same - installation hangs on the Configuring the database part of the WSUS 3.0SP1 setup and fails with this error - http://img199.imageshack.us/img199/5278/wsus30sp2.jpg

    Eventlog and WSUS log files contain the same data as I've already posted earlier.

    It is becoming to look like I'm gonna have to move WSUS to some other server..
    Thanks,

    Michal Novák
    Tuesday, September 08, 2009 12:33 PM
  • HI -  Thank You. The same issue is resolved for me by re applying the WIN2K3-SP2.
    Anoop C Nair
    • Proposed as answer by Anoop C Nair Tuesday, May 18, 2010 5:29 AM
    Tuesday, May 18, 2010 5:29 AM
  • I Got the same issue and I figured out it was an issue with the windows performance counter

    See http://www.microsoft.com/technet/support/ee/transform.aspx?ProdName=Windows+Operating+System&ProdVer=5.0&EvtID=3011&EvtSrc=LoadPerf&LCID=1033

    In fact you just had to launch the Lodctr /r i n a CMD windows then it works !!

    Cheers

     

    Monday, June 07, 2010 1:46 PM
  • Hi Lawrence Garvin

    i have folowed your procedure and do everything as you instructed but at the end am still getting the following errors

    if i attempt to install WSUS 3 sp1and sp2 i get this error

    2012-07-18 10:19:33  Success   MWUSSetup          WSUS Server Setup Started.
    2012-07-18 10:19:33  Success   MWUSSetup          Parsing command line arguments
    2012-07-18 10:19:33  Success   MWUSSetup          WSUS Setup: Performing Install
    2012-07-18 10:19:34  Success   MWUSSetup          Validating pre-requisites
    2012-07-18 10:19:35  Success   MWUSSetup          .Net framework SP1 is detected on this machine
    2012-07-18 10:19:35  Success   MWUSSetup          Creating WSUS registry key
    2012-07-18 10:19:35  Success   MWUSSetup          Initializing installation details
    2012-07-18 10:19:35  Success   MWUSSetup          Initializing wizard
    2012-07-18 10:19:43  Error     MWUSSetup          Failed to load C:\Program Files\Microsoft SQL Server\MSSQL$WSUS\Binn\sqlboot.dll (Error 0x8007007E: The specified module could not be found.)
    2012-07-18 10:19:43  Error     MWUSSetup          GetSqlFlavor failed (Error 0x8007007E: The specified module could not be found.)
    2012-07-18 10:19:43  Error     MWUSSetup          Failed to determine Sql type of instance. Assuming it to be SQL... (Error 0x8007007E: The specified module could not be found.)
    2012-07-18 10:20:00  Success   MWUSSetup          Installing ASP.Net
    2012-07-18 10:20:12  Success   MWUSSetup          Asp.Net is installed successfully
    2012-07-18 10:20:12  Success   MWUSSetup          ASP.Net is installed successfully
    2012-07-18 10:20:12  Success   MWUSSetup          MSXML2 is already installed on this machine
    2012-07-18 10:20:12  Success   MWUSSetup          Installing WMSDE
    2012-07-18 10:20:12  Success   MWUSSetup          WMSDE with the product code {83BC1BC2-FCC4-4CED-8A3C-EB7CDFB3CF6A} is already installed
    2012-07-18 10:20:12  Success   MWUSSetup          WMSDE is installed successfully
    2012-07-18 10:20:12  Success   MWUSSetup          Initializing MWUS installation
    2012-07-18 10:20:12  Success   MWUSSetup          Installing PSFSIP
    2012-07-18 10:20:12  Success   MWUSSetup          VerInstallFile return code: 7
    2012-07-18 10:20:12  Error     MWUSSetup          Failed to install PSFSIP (Error 0x80004005: Unspecified error)
    2012-07-18 10:20:12  Error     MWUSSetup          InstallPSFSIP failed (Error 0x80004005: Unspecified error)
    2012-07-18 10:20:12  Error     MWUSSetup          Installation of PSFSIP failed (Error 0x80004005: Unspecified error)
    2012-07-18 10:20:12  Error     MWUSSetup          PerformInstall failed (Error 0x80004005: Unspecified error)
    2012-07-18 10:20:12  Success   MWUSSetup          Rolling back Installation
    2012-07-18 10:20:12  Success   MWUSSetup          WSUS Server installation failed. You can look at C:\Program Files\Update Services\LogFiles\WSUSSetup_120718_1019.log file to determine the cause of the failure
    2012-07-18 10:23:17  Error     MWUSSetup          WMSDE Uninstall Failed (Error 0x8007064C: The installation source for this product is not available.  Verify that the source exists and that you can access it.)
    2012-07-18 10:23:17  Error     MWUSSetup          RemoveMWSDE failed (Error 0x8007064C: The installation source for this product is not available.  Verify that the source exists and that you can access it.)
    2012-07-18 10:23:17  Error     MWUSSetup          Rollback of WMSDE  failed (Error 0x8007064C: The installation source for this product is not available.  Verify that the source exists and that you can access it.)
    2012-07-18 10:23:17  Error     MWUSSetup          RollbackInstall failed (Error 0x8007064C: The installation source for this product is not available.  Verify that the source exists and that you can access it.)
    2012-07-18 10:23:17  Success   MWUSSetup          StringObtained: Microsoft Windows Server Update Services could not install PSFSIP. For more information, see the Setup log "C:\Program Files\Update Services\LogFiles\WSUSSetup_120718_1019.log".
    2012-07-18 10:23:28  Error     MWUSSetup          WSUS Setup: Performing Install Failed. (Error 0x80004005: Unspecified error)
    2012-07-18 10:23:28  Error     MWUSSetup          WSUS Setup Failed. (Error 0x80004005: Unspecified error)

    please help i dont know what to do any more. i have uninstalled SQL WID and WSUS manually and confirm that no WSUS key is in the Registry.


    Wednesday, July 18, 2012 7:57 AM
  • At last i managed to uninstall after using the Windows installer cleanerup utility http://www.softpedia.com/progDownload/Windows-Installer-CleanUp-Utility-Download-18442.html and follow the process described in this link http://blogs.technet.com/b/sus/archive/2008/11/05/how-to-manually-remove-all-of-wsus.aspx?PageIndex=2&CommentPosted=true#commentmessage

    then i had to install it back. but as soon as i fnished installation i was welcomed with this error message "An error occured when communicting with the server, and this wizard must be closed. You may restart the WSUS server configuration wizard from the options page in the WSUS 3.0 console".

    after that i started WSUS i was not able to go to the option page as no page was displayed istead the is the connection Error.

    please help

    Wednesday, July 18, 2012 9:12 AM