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RDP ( Terminal server session) unable to map client's Drive and printer

    General discussion

  • Hi,

    We are using window server 2003 SP2 as a terminal server. We have observed that suddenly RDP clients computer drive and printers are not getting mapped (redirected) in terminal sessions. We diagnosed this issues so hard and unable to find resolution. Lastly we formatted the OS and reinstalled and it worked for 2-3 hours and redirection was happening. Then, after 3 hours again same issue of redirection occurred. We checked the event viewer but nothing comes related to this issues.

    F.Y.I., we have installed all the relevant printer drivers though it does not redirect. I guess there must setting which needs to configure for terminal server. Because we already formatted OS and found such issues. We too checked the setting of RDP-TCP properties > client Settings > In disable the following uncheked all except audio mapping. Please help me to rectify this issues. Support and assistance with this regards are warm welcome.

    Thanks,

    Sameer S.

    Monday, February 27, 2012 8:02 AM

All replies

  •  

    Hi,

    Please ensure that the policy that disables printer redirection is turned off.

    The full path of this node in the Group Policy Management Console is:

    Computer Configuration\Policies\Administrative Templates\Windows Components\Terminal Services\Terminal Server\Printer Redirection

    Do not allow client printer redirection:

    This policy setting allows you to specify whether to prevent the mapping of client printers in Terminal Services sessions.

    You can use this policy setting to prevent users from redirecting print jobs from the remote computer to a printer attached to their local (client) computer. By default, Terminal Services allows this client printer mapping.

    • If you enable this policy setting, users cannot redirect print jobs from the remote computer to a local client printer in Terminal Services sessions.
    • If you disable this policy setting, users can redirect print jobs with client printer mapping.
    • If you do not configure this policy setting, client printer mapping is not specified at the Group Policy level. However, an administrator can still disable client printer mapping by using the Terminal Services Configuration tool.

    Ensure that the spooler service is running on both the client and Server.

    When the “mapping drivers” is gone suddenly, you can type \\tsclient\ in the RUN or Explorer windows console to see if the “mapping drivers” is exists.

    Please also check the Group Policy if it’s set to disable Drive Mapping.

    The full path of this node in the Group Policy Management Console is:

    Computer Configuration\Policies\Administrative Templates\Windows Components\Terminal Services\Terminal Server\Device and Resource Redirection

    Make sure you have installed the latest updates for Terminal server.

    Please also make sure you have been installed the latest NIC driver in Terminal server.

    The client computer have installed RDC 6.1 or above (Windows XP with Service Pack 3 and above includes this). You also can install the Remote Desktop Connection 7.0.
    http://support.microsoft.com/kb/969084/en-us


    Technology changes life……

    Tuesday, February 28, 2012 8:35 AM
    Moderator
  • Hi Wang,

    Thanks a lot for your support.

    Your suggestion is already configured prior to posting question, but did not work for me. Please suggest if you have any other resolution.

    Thanks.

    Friday, March 09, 2012 9:34 AM