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PING: transmit failed. General failure

    Question

  • server 2008 r2 X64

    The server lost network access. I can ping 127.0.0.1 but any other ip address on the network and I get a PING: transmit failed. General failure. If I uninstall the nic cards and reinstall them they are assigned random ip info and I can get to the internet but no network resources. The sever is multihomed but I have disabled the 2nd nic and still have problems. Any ideas?

    • Moved by Tiger Li Tuesday, June 19, 2012 4:54 AM (From:General)
    Monday, June 18, 2012 4:03 PM

Answers

  • I uninstalled nlb and changed nics and it works again but thats kind of what I did yesterday. I hope it last more then 24 hours.
    • Proposed as answer by Tiger Li Wednesday, June 20, 2012 2:56 AM
    • Marked as answer by Tiger Li Friday, June 22, 2012 7:43 AM
    Tuesday, June 19, 2012 5:33 PM
  • I'd remove the roles you're not using and disable all but one network interface until you get it sorted.

     

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    • Marked as answer by Tiger Li Friday, June 22, 2012 7:43 AM
    Wednesday, June 20, 2012 1:48 AM
  • Hi Ptex,

    Thanks for posting here.

    So it seems we have installed several roles on this multihued domain controller , am I right ? so do we have any other role installed  instead NLB ,Active Directory and Hyper-V ?

    First all, it is not suggest to install any other role on a Hyper-V server and is also not suggest to have a multihomed domain controller .

    Perhaps you can tell us what are we going to achieve with this multihomed server host so that we can provide the solution for you to set these up in proper way with following our best practices.

    Regards,

    Tiger Li

    TechNet Subscriber Support in forum

    If you have any feedback on our support, please contact  tnmff@microsoft.com.


    Tiger Li

    TechNet Community Support

    • Marked as answer by Tiger Li Friday, June 22, 2012 7:43 AM
    Wednesday, June 20, 2012 2:56 AM

All replies

  • So the first issue mentioned is resolved? What is meant by assigned random ip info ? Is hyper-V involved?

    http://technet.microsoft.com/en-us/library/cc816585(WS.10).aspx

     

     

     

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Monday, June 18, 2012 4:16 PM
  • I uninstalled Hyper v and just reinstalled it and it seems to be fixed. I dont use hyper v on that server?
    Monday, June 18, 2012 4:19 PM
  • Well then I don't understand why you're installing hyper-V role.

     

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Monday, June 18, 2012 4:22 PM
  • Hi Ptex,

    Thanks for posting here.

    It seems we might not properly set virtual NIC in Hyper-V. May I know how did we configured that ? and what type of virtual NIC did we assign to use ? please also show us the ipconfig /all result form this server after Hyper-V has been installed .

    Understanding Networking with Hyper-V

    http://blogs.msdn.com/b/virtual_pc_guy/archive/2008/01/08/understanding-networking-with-hyper-v.aspx

    Configuring Virtual Networks

    http://technet.microsoft.com/en-us/library/cc816585(WS.10).aspx

    Meanwhile, I agree with Dave that it is no necessary to install Hyper-V rule if we are not plan to use it .

    Regards,

    Tiger Li

    TechNet Subscriber Support in forum

    If you have any feedback on our support, please contact  tnmff@microsoft.com.


    Tiger Li

    TechNet Community Support

    Tuesday, June 19, 2012 3:31 AM
  • Im getting the same error. Im now trying to remove hyper v again and get " removal failed hyper v role no mapping between account names"

    Ok I was able to remove the hyper v role. Can I remove the domain controller role? I still need the server to be part of the domain just not a DC because it needs to have multihomed nics.

    • Edited by Ptex Tuesday, June 19, 2012 11:49 AM
    Tuesday, June 19, 2012 11:30 AM
  • And I lost all access again. So I reinstalled hyper v thinking that would fix the issue and it did not. I can ping it but when I try and ping from it I still get "PING: transmit failed. General failure" .

    Tuesday, June 19, 2012 12:46 PM
  • I don't know if this has any thing to do with hyper v. Hyper v is not being used on this server, the role is just installed. Hyper v is not needed on this server I don't think print sharing is either but that role is also installed.
    Tuesday, June 19, 2012 12:55 PM
  • Another strange thing is I can remote into it?
    Tuesday, June 19, 2012 12:59 PM
  • So the first issue mentioned is resolved? What is meant by assigned random ip info ? Is hyper-V involved?

    http://technet.microsoft.com/en-us/library/cc816585(WS.10).aspx


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    No Hyper v is not involved.

    • Edited by Ptex Tuesday, June 19, 2012 1:02 PM
    Tuesday, June 19, 2012 1:02 PM
  • I've done the following:

    1. flushed the dns cache

    2. disabled and enabled the device

    3. uninstalled and reinstalled the network drivers

    4. netsh int ip reset

    I can ping 127.0.0.1, but nothing else.

    Tuesday, June 19, 2012 1:15 PM
  • ipconfig /all

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Users\administrator.TOM>ipconfig /all

    Windows IP Configuration

       Host Name . . . . . . . . . . . . : serv2
       Primary Dns Suffix  . . . . . . . : TOM
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
       DNS Suffix Search List. . . . . . : TOM

    Ethernet adapter Local Area Connection 3:

       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet
       Physical Address. . . . . . . . . : 00-23-7D-44-A0-E7
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::51af:77d9:f4f8:9848%19(Preferred)
       IPv4 Address. . . . . . . . . . . : 169.254.3.0(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.0.0
       Default Gateway . . . . . . . . . :
       DHCPv6 IAID . . . . . . . . . . . : 385885053
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-22-16-87-00-23-7D-44-A0-E7

       DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                           fec0:0:0:ffff::2%1
                                           fec0:0:0:ffff::3%1
       NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection 2:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Intel(R) PRO/1000 PT Dual Port Network Co
    nnection #4
       Physical Address. . . . . . . . . : 00-1F-29-5F-BD-BD
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Intel(R) PRO/1000 PT Dual Port Network Co
    nnection #3
       Physical Address. . . . . . . . . : 00-1F-29-5F-BD-BC
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::3197:c282:7d58:645e%17(Preferred)
       IPv4 Address. . . . . . . . . . . : 10.0.0.5(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Default Gateway . . . . . . . . . : 10.0.0.254
       DHCPv6 IAID . . . . . . . . . . . : 151002921
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-22-16-87-00-23-7D-44-A0-E7

       DNS Servers . . . . . . . . . . . : 10.0.0.2
                                           10.0.0.250
       NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Reusable ISATAP Interface {D2769731-5F3D-4719-BD58-9910F0CC72E5}:


       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{F56D026B-2DD4-4558-9425-293DC1ED6A8A}:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    C:\Users\administrator.TOM>

    Tuesday, June 19, 2012 1:22 PM
  • Should i make static routes?
    Tuesday, June 19, 2012 2:13 PM
  • Hi

    not necessary,

    Have you try to enable just 1 NIC ? I see multiple NIC's on your server. It doesn't ping the "10.0.0.5" address ?

    try to add this adress to another NIC wich is connect on your switch


    Raynald CHAFFAUX Consultant Virtualisation Nelite North Africa

    Tuesday, June 19, 2012 3:49 PM
  • I uninstalled nlb and changed nics and it works again but thats kind of what I did yesterday. I hope it last more then 24 hours.
    • Proposed as answer by Tiger Li Wednesday, June 20, 2012 2:56 AM
    • Marked as answer by Tiger Li Friday, June 22, 2012 7:43 AM
    Tuesday, June 19, 2012 5:33 PM
  • I'd remove the roles you're not using and disable all but one network interface until you get it sorted.

     

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    • Marked as answer by Tiger Li Friday, June 22, 2012 7:43 AM
    Wednesday, June 20, 2012 1:48 AM
  • Hi Ptex,

    Thanks for posting here.

    So it seems we have installed several roles on this multihued domain controller , am I right ? so do we have any other role installed  instead NLB ,Active Directory and Hyper-V ?

    First all, it is not suggest to install any other role on a Hyper-V server and is also not suggest to have a multihomed domain controller .

    Perhaps you can tell us what are we going to achieve with this multihomed server host so that we can provide the solution for you to set these up in proper way with following our best practices.

    Regards,

    Tiger Li

    TechNet Subscriber Support in forum

    If you have any feedback on our support, please contact  tnmff@microsoft.com.


    Tiger Li

    TechNet Community Support

    • Marked as answer by Tiger Li Friday, June 22, 2012 7:43 AM
    Wednesday, June 20, 2012 2:56 AM
  • Hi Ptex,

    If there is any update on this issue, please feel free to let us know.

    Regards,

    Tiger Li

    TechNet Subscriber Support in forum
    If you have any feedback on our support, please contact  tnmff@microsoft.com.


    Tiger Li

    TechNet Community Support

    Thursday, June 21, 2012 1:52 AM
  • Hi!  I'm seeing a similar problem.

    Got: Server 2008R2-sp1 x64

    Active Directory is NOT running.

    I have already uninstalled Hyper-V as it was mentioned as a possible problem.

    I was setting this up to be a stand-alone WDS o/s deployment server which is why AD and so much is turned off.  Also, I only have the "transport" service running under WDS...

    Everything was working fine till the other day when I let a wizard "change" some of the network stuff.

    Now I have the same problem with ping.  "PING: transmit failed.  General failure."  I am lost... My server is at 198.162.16.4 and I just try "ping 198.162.16.4"

    The odd thing is - I know the network is sound as I can still PXE-boot workstations.  They just can't "ping" once WinPE is up and running.

    This puts severe restraints on how I can deploy images to my workstations.

    HELP, Technet gawds!  ...SteveB/Boise, Idaho

    
    
    Thursday, June 28, 2012 6:56 PM
  • same problem, on IBM 346 server with Windows Server 2008 R2.  There is no Hyper V installed on this machine, actually the only role installed is IIS since this is going to be an Exchange server if we ever finish building it.  Yesterday we got an IP address assigned to it via DHCP, today that IP address was gone, now we can't get a new IP, and when we try to ping itself with localhost or the 169 private address it has we get the dreaded error

    PING Transmit failed. General failure.


    • Edited by G-r-e-g Friday, January 25, 2013 6:49 PM
    Friday, January 25, 2013 6:48 PM
  • I'd start a new thread as this one is answered and rather old.

     

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Saturday, January 26, 2013 1:14 AM