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Active Directory Domain Users are unable to change their password.

    Question

  • I have Active Directory 2008 with a domain configured in it. My question is. I have users who always complains that they are unable to change their password when ever they change their password message came "Unable to update password, password does not meet complexity, history and length requirement.

    I have Domain Functional level is 2003 not 2008

    Kind Regards,

    Monday, November 19, 2012 10:52 AM

Answers

All replies

  • Can you start be reviewing the following documentation and policy?  Can you create a test account and place in the same OU as user complaining and repro issue?

    Passwords must meet complexity requirements
    http://technet.microsoft.com/en-us/library/cc786468(v=WS.10).aspx

    Computer Configuration\Windows Settings\Security Settings\Account Policies\Password Policy

    Enforce password history
    Maximum password age
    Minimum password age
    Minimum password length
    Password must meet complexity requirements
    Store passwords using reversible encryption


    Dave Guenthner [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights. http://blogs.technet.com/b/davguents_blog

    Monday, November 19, 2012 11:34 AM
  • What should be the values of

    Enforce password history ?
    Maximum password age ?
    Minimum password age ?
    Minimum password length ?
    Password must meet complexity requirements ?
    Store passwords using reversible encryption ?

    Tuesday, November 20, 2012 4:39 AM
  • What should be the values of

    Enforce password history ?
    Maximum password age ?
    Minimum password age ?
    Minimum password length ?
    Password must meet complexity requirements ?
    Store passwords using reversible encryption ?

    It all depends on IT Policy of the company. You need to decide what best suits for your environment.

    That said, here is an example

    Also, go through the following articles

    Password Best practices

    Best Practices for Enforcing Password Policies

    Enforcing Strong Password Usage Throughout Your Organization

    Thanks


    Regards, Santosh

    I do not represent the organisation I work for, all the opinions expressed here are my own.

    This posting is provided "AS IS" with no warranties or guarantees and confers no rights.

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    Tuesday, November 20, 2012 5:37 AM