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APP Crash - Specific to Users

    Question

  • I have a group of users that remote (MSTSC) onto a Windows Server 2008 R2 machine in our data center to run a VB.NET App

    The VB.Net application (3.5 framework)  runs from C:\Users\<username>\Documents\Program Files\MyApp. The application is pushed down to the server from our NAS using a home grown one-click deployment process when the user clicks a shortcut.

    I have two users that are currently remoted onto the server. When user A runs the program executes as expected. When User B runs the app crashes. All of the code is wrapped in a try catch but the exception handling is never hit.  When I view the details of the crash report i get this:

       Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Applauncher.exe
    Application Version: 1.0.0.0
    Application Timestamp: 518aa4b9
    Fault Module Name: KERNELBASE.dll
    Fault Module Version: 6.1.7601.17651
    Fault Module Timestamp: 4e21213c
    Exception Code: e0434f4d
    Exception Offset: 000000000000cacd
    OS Version: 6.1.7601.2.1.0.16.18
    Locale ID: 1033

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    This problem started occurring right after we made an update to the exe on the NAS, however each user's program folder are identical.  Is Windows caching and exe somewhere or something?

    I am at a loss.




    jpucci


    Friday, May 10, 2013 3:20 PM

Answers

  • Martin,

    Thanks for the reply. After further review there was an issue pulling down a dll from the server. One of the users already had the dll copied to their local folder. The other did not. I should have been more careful before posting.

    Thanks again,

    Jim


    jpucci

    • Marked as answer by Jim P in Ohio Monday, May 13, 2013 11:20 AM
    Monday, May 13, 2013 11:20 AM

All replies

  • Hi,

    Is this a Gigabyte Mainboard with AMD CPU??

    M


    If you find my information useful, please rate it. :-)

    Friday, May 10, 2013 9:41 PM
  • Martin,

    Thanks for the reply. After further review there was an issue pulling down a dll from the server. One of the users already had the dll copied to their local folder. The other did not. I should have been more careful before posting.

    Thanks again,

    Jim


    jpucci

    • Marked as answer by Jim P in Ohio Monday, May 13, 2013 11:20 AM
    Monday, May 13, 2013 11:20 AM
  • Hi,

    I’m glad to hear that you have resolved the issue and thanks for sharing your solution in the thread. If there is anything else I can do for you, please do not hesitate to let me know. I will be very happy to help.

    Best Regards,

    Andy Qi

    TechNet Subscriber Support

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    Andy Qi
    TechNet Community Support

    Wednesday, May 15, 2013 9:14 AM
    Moderator