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XP hangs on "Applying Computer Settings"

    Question

  • We have mixture of domain controlers running 2000 and 2008. I am experiencing performance issues our XP SP3 Pro systems. During booting up, prior to the Ctrl-Alt-Del screen being presented, the system hang at applying computer settings. I have narrowed this down to a Domain GPO that is applying a policy setting Always wait for the network at computer startup and logon.   But of course this appears to not be the actual problem, it just makes the system slow down. 

    I have enabled debugging for userenv. 

    I have noticed a few lines in the log that points to be a DNS issues on the system (see below). It appears what is creating our lag at boot up is DNS unavailable.  I have run several tests on the system after logging in and it appears DNS is working and available. 

    Does anyone have additional recommendation on what else I can try to troubleshoot or look at? If I deny the GPO with the Always wait for the network at computer startup and logon setting the system boots up fast, however I believe there is an underlying issue and the GPO is not our problem.  

    From the Userenv.log 
    GetUserDNSDomainName:  Domain name is NT Authority.  No DNS domain name available  
    ImpersonateUser: Failed to impersonate user with 5.
    GetUserNameAndDomain Failed to impersonate user





    JW
    Friday, August 28, 2009 5:29 PM

Answers

  • Hi

    Most slow logons do point to DNS issues...  Recheck your DNS, run Query tests...  And you might want to run dcdiag and netdiag tests..

    DCDiag and NetDiag in Windows 2000 Facilitate Domain Join and DC Creation
    http://support.microsoft.com/?kbid=265706

    HOW TO: Use the Network Diagnostics Tool (Netdiag.exe) in Windows 2000
    http://support.microsoft.com/?kbid=321708

    How to Verify the Creation of SRV Records for a Domain Controller
    http://support.microsoft.com/?kbid=241515

    How Domain Controllers Are Located in Windows
    http://support.microsoft.com/?kbid=247811

    How Domain Controllers Are Located in Windows XP
    http://support.microsoft.com/?kbid=314861

    Also, per this article: http://support.microsoft.com/default.aspx?scid=kb;en-us;310461
    Verify it is set up with correct IP for DNS:

    1. Start the Network Connections tool in Control Pannel
    2. Right-click Local Area Connection, and then click Properties.  
    3. Click IP (TCP/IP), and then click Properties.  
    4. Type the correct DNS Address in the Preferred DNS server box.
    5. Click OK.


    Deva
    Don't do what others say - listen to them, but do what you feel good doing.
    Saturday, August 29, 2009 6:14 AM
  • Hi,

    Thank you for posting here.

    Generally speaking, this kind of issue may be caused by conflicts of software. If there is any startup software on clients machines, such as Antivirus software, Firewall, please disable them all to test. Please also test in Safe Mode with network to narrow down the cause.

    If the issue persists in Safe Mode with network, please help the following information for research.

    1. When did the issue start to occur?
    2. Is there any change made on Windows XP clients? New software or hardware?

    Please use Windows Live SkyDrive (http://www.skydrive.live.com/) to upload the  userenv.log file and then give us the download address.

    Thanks.

     


    This posting is provided "AS IS" with no warranties, and confers no rights.
    Monday, August 31, 2009 3:51 AM
    Moderator

All replies

  • Hi

    Most slow logons do point to DNS issues...  Recheck your DNS, run Query tests...  And you might want to run dcdiag and netdiag tests..

    DCDiag and NetDiag in Windows 2000 Facilitate Domain Join and DC Creation
    http://support.microsoft.com/?kbid=265706

    HOW TO: Use the Network Diagnostics Tool (Netdiag.exe) in Windows 2000
    http://support.microsoft.com/?kbid=321708

    How to Verify the Creation of SRV Records for a Domain Controller
    http://support.microsoft.com/?kbid=241515

    How Domain Controllers Are Located in Windows
    http://support.microsoft.com/?kbid=247811

    How Domain Controllers Are Located in Windows XP
    http://support.microsoft.com/?kbid=314861

    Also, per this article: http://support.microsoft.com/default.aspx?scid=kb;en-us;310461
    Verify it is set up with correct IP for DNS:

    1. Start the Network Connections tool in Control Pannel
    2. Right-click Local Area Connection, and then click Properties.  
    3. Click IP (TCP/IP), and then click Properties.  
    4. Type the correct DNS Address in the Preferred DNS server box.
    5. Click OK.


    Deva
    Don't do what others say - listen to them, but do what you feel good doing.
    Saturday, August 29, 2009 6:14 AM
  • Hi,

    Thank you for posting here.

    Generally speaking, this kind of issue may be caused by conflicts of software. If there is any startup software on clients machines, such as Antivirus software, Firewall, please disable them all to test. Please also test in Safe Mode with network to narrow down the cause.

    If the issue persists in Safe Mode with network, please help the following information for research.

    1. When did the issue start to occur?
    2. Is there any change made on Windows XP clients? New software or hardware?

    Please use Windows Live SkyDrive (http://www.skydrive.live.com/) to upload the  userenv.log file and then give us the download address.

    Thanks.

     


    This posting is provided "AS IS" with no warranties, and confers no rights.
    Monday, August 31, 2009 3:51 AM
    Moderator
  • Hi,

    Do you need any other assistance? If there is anything we can do for you, please let us know.

    Thanks.


    This posting is provided "AS IS" with no warranties, and confers no rights.
    Friday, September 04, 2009 6:09 AM
    Moderator