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wmiprvse.exe, version: 6.1.7600.16385 faulting on ole32.dll, version: 6.1.7600.16624

    Question

  • Hi,

    Since 06-10-2011 our Win2008R2 dedicated SQL2008 server returns this error in the application log

    Faulting application name: wmiprvse.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc794

    Faulting module name: ole32.dll, version: 6.1.7600.16624, time stamp: 0x4c2984e3

    Exception code: 0xc0000005

    Fault offset: 0x00000000000393a9

    Faulting process id: 0xd30

    Faulting application start time: each time a different value of course

    Faulting application path: C:\Windows\system32\wbem\wmiprvse.exe

    Faulting module path: C:\Windows\system32\ole32.dll

    Report Id: each time a different number followed by -11e0-a1e5-005056ae0056

     

    There are historical articles about the wmiprvse.exe crashing, but this time the issue is another dll (ole32.dll) so fixes for that historical problem do not fit in this issue.

    Do other also experience the same error?

    Is Microsoft by any chance informed about this error?

    Kind regards,
    Theo Engelman

    ....................

    Theo Engelman | Senior ICT employee Utrecht | University Library | www.uu.nl/library | T.Engelman@uu.nl  

    Monday, October 10, 2011 9:55 AM

Answers

  • Hi,

     

    According to the problem description, it should be an application crash issue. I would like to suggest that you contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. Because we find it seems to be application crash issue and we need to analyze the crash dump file to narrow down the root cause of the issue. Unfortunately, it is not effective for us to debug the crash dump file here in the forum.

     

    To obtain the phone numbers for specific technology request please take a look at the web site listed below:

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607

     

    Regards,


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    Wednesday, October 12, 2011 1:57 PM
    Moderator

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