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File server resource manager 8197 Windows Server 2008 R2

    Question

  • Hi I have this problem after installing FRSM on Windows Server 2008 r2.

    File Server Resource Manager Service error: Unexpected error. 

    Error-specific details:
       Error: GetVolumeNameForVolumeMountPoint, 0x80071126, The file or directory is not a reparse point.

    Log Name: Application
    Source: SRMSVC
    Event ID: 8197
    Level: Error

    I saw there are similar questions but there are windows server 2003

    Wednesday, June 12, 2013 4:36 AM

Answers

  • Hi,

    Have a try on following steps:

    Download psexec from http://technet.microsoft.com/en-us/sysinternals/bb897553.aspx

    Used following command to open command prompt with system account :

    psexec -i -d -s cmd.exe

    Took the ownership of hidden folder SRM, quota.xml, reportsettings.xml and srmglobalsettings.xml.

    Gave the full rights to system account on the the above mentioned files & folders.

    Detailed steps:

    cd \
    cd "System Volume Information"
    takeown /r /F srm
    Do you want to replace the directory permissions with permissions granting you full control ("Y" for YES, "N" for NO or "C" to CANCEL)? y
    icacls srm /grant system:(F)
    cd srm
    takeown /f quota.xml
    icacls quota.xml /grant System:(F)
    takeown /f settings
    icacls settings /grant system:(F)
    cd settings
    takeown /f reportsettings.xml
    takeown /f srmglobalsettings.xml
    icacls reportsettings.xml /grant System:(F)
    icacls srmglobalsettings.xml /grant System:(F)


    TechNet Subscriber Support in forum |If you have any feedback on our support, please contact tnmff@microsoft.com.

    Friday, June 14, 2013 1:15 AM

All replies

  • Hello,

    Have you seen the link to troubleshoot Event ID:8197 in Windows Server 2008 r2 servers? If not, please have a look at http://technet.microsoft.com/en-us/library/dd364736(v=ws.10).aspx


    Regards, Ravikumar P

    Wednesday, June 12, 2013 7:18 AM
  • Thanks for your reply, i have checked on this link, the system diagnostic report looks fine to me.

    And I run fltmc instances command, it is verified that quota instance is shown attached to the volume the quota is applied.

    The error is shown for every 1-3 days, any other solution?

    Thanks

    Thursday, June 13, 2013 5:52 AM
  • Hi,

    Have a try on following steps:

    Download psexec from http://technet.microsoft.com/en-us/sysinternals/bb897553.aspx

    Used following command to open command prompt with system account :

    psexec -i -d -s cmd.exe

    Took the ownership of hidden folder SRM, quota.xml, reportsettings.xml and srmglobalsettings.xml.

    Gave the full rights to system account on the the above mentioned files & folders.

    Detailed steps:

    cd \
    cd "System Volume Information"
    takeown /r /F srm
    Do you want to replace the directory permissions with permissions granting you full control ("Y" for YES, "N" for NO or "C" to CANCEL)? y
    icacls srm /grant system:(F)
    cd srm
    takeown /f quota.xml
    icacls quota.xml /grant System:(F)
    takeown /f settings
    icacls settings /grant system:(F)
    cd settings
    takeown /f reportsettings.xml
    takeown /f srmglobalsettings.xml
    icacls reportsettings.xml /grant System:(F)
    icacls srmglobalsettings.xml /grant System:(F)


    TechNet Subscriber Support in forum |If you have any feedback on our support, please contact tnmff@microsoft.com.

    Friday, June 14, 2013 1:15 AM