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driver for Kensington Expert Mouse Pro 64213 for xp and vista

    Question

  • I am needing the drivers for the Kensington Expert Mouse Pro #64213 Serial # KO417000156 xp and vista.  I wrote Kensington and this is there reply...Dear Debra:

    Thank you for contacting Kensington Technical Support.

    We understand that you are looking for the software for
    Expert Mouse Pro model # 64213. We regret to inform you that the Expert Mouse Pro model # 64213 has been discontinued and no longer manufactured by Kensington. The software which helps you to program the buttons on your trackball is not available for Windows PC. Hence, you can not program  Expert Mouse Pro model # 64213, however the trackball can be used as two button generic mouse.

    Kensington has launched a new software called TrackballWorks which is compatible with Mac OS X (with all new updates). TrackballWorks is only compatible with :

    1> Expert Mouse model # 64325.

    2> Kensington SlimBlade Trackball model # 72327.

    3> Orbit(TM) Optical Trackball model # 64327.

    My neighbor has cerebral Palsy and I have a tower for her ,and she has the monitor , and the facility that helps the handicap in Springfield,IL loaned her this mouse to use and now Kensington tells me they no longer have the driver.


    Debra Baginski

    Sunday, April 15, 2012 11:29 PM

Answers

  • Hi,

    Thanks for your posting.

    Form official support site of Kensigntom, I found they just provide general software for Trackball device, and they still provide older version. I think may one of them can drive your device.

    Access Kensigntom Official support site:

    http://www.kensington.com/kensington/us/us/s/1550/softwaredrivers.aspx

    Search Trackball and it will give the result, download old version and install it on a test pc and check the result.

    I think these three may work for your Kensington Mouse.

    Since this is not a Microsoft production, we don’t have related driver and support also, although I’d like to help you, but I can’t do more.

    Thanks for your understanding.


    Lawrence

    TechNet Community Support

    Monday, April 16, 2012 6:12 AM
    Moderator

All replies

  • Use a old driver maybe, but we can't provide driver for something the compagny no longer provide.

    Try to get the install cd in case kenightson no longer provide the download's link. Ask the facility too, it must be a case they already seen. (Like I helped in the past to setup some laptops to use with a special third part program for person that are blind, but the facility helped us to know on what it can be run on)


    MCP | MCTS 70-236: Exchange Server 2007, Configuring

    Monday, April 16, 2012 1:55 AM
    Moderator
  • I am going to send her an email tonight, but I remember her telling me when she sent this to me for my neighbor to use that it was given to the center, and I don't believe there were any drivers given with it.  I am going to ask anyway, or maybe they will have something different she can use.

    Debra Baginski

    Monday, April 16, 2012 3:51 AM
  • If the vendor has no support then Microsoft cant really support as they dont have any builtin drivers in there operating system. Please see this thread may be its use full

    http://social.technet.microsoft.com/Forums/en-US/w7itprohardware/thread/9d6e784d-8428-47ee-a0b4-aa8d6912dda0


    Monday, April 16, 2012 6:06 AM
  • Hi,

    Thanks for your posting.

    Form official support site of Kensigntom, I found they just provide general software for Trackball device, and they still provide older version. I think may one of them can drive your device.

    Access Kensigntom Official support site:

    http://www.kensington.com/kensington/us/us/s/1550/softwaredrivers.aspx

    Search Trackball and it will give the result, download old version and install it on a test pc and check the result.

    I think these three may work for your Kensington Mouse.

    Since this is not a Microsoft production, we don’t have related driver and support also, although I’d like to help you, but I can’t do more.

    Thanks for your understanding.


    Lawrence

    TechNet Community Support

    Monday, April 16, 2012 6:12 AM
    Moderator
  • I've been using Kensington for 15 years and wouldn't compute w/o their track balls. Here are some options...

    1. Peruse here.
    ftp://ftp.kensington.com/
    Lookup via google what the model #'s are - many are listed on Download.com:

    2. Try their latest general drivers for the Expert Mouse. It might work, might not - sometimes it does.

    3. Best bet is to use XMouse. XMouse software blows away the typical buggy Kensington drivers. XMouse is free (pay if you like it), stable, and extremely flexible. Works with any mouse too. It is what I use.

    http://www.highrez.co.uk/downloads/XMouseButtonControl.htm


    • Edited by _Steve Wednesday, May 16, 2012 1:15 PM
    Wednesday, May 16, 2012 1:11 PM
  • I was able to get the Kensington Expert Mouse PRO, Model #64213, to run in Windows 8, connected as USB.

    I had it plugged into the PS/2 port with an adapter, but when I brought the computer out of Standby, the mouse was frozen.
    I thought that connecting it as USB might fix that, and it did.
    Something I have to look into now, though, is that connected as USB, I don't think I'm doing Standby now like I was, only Hibernate . . .

    Anyway, here is the driver for Win XP and 2000 - I have put it on my Google Docs for download (click on File / Download) . . . MouseWorks_PC_622.exe . . . 4,180 KB
    https://docs.google.com/open?id=0B6myy5leX6Jwd01xWHdDU042Wjg

    * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

    Here's what I did for Windows 8.  It's a little different than XP:

    Disable your anti-virus program.  It's also a good idea to go into the anti-virus program itself, and temporarily disable it there too, if possible.

    Disable all non-Microsoft Services in:  msconfig / Services tab

    Disable all Startups in the Task Manager.
    I found that I can use CCleaner, highlight all of the Startups there, and Disable them in one step to do this.

    Do a Restart for this to take effect

    * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

    Extract the files for the driver to a folder (27 files)

    Right-click on setup.exe in the folder it makes:  MW_PC_622 / setup.exe

    Select the Compatibility tab at the top

    Compatibility mode
    [check] Run this program in compatibility mode for:  Windows XP (Service Pack 3)

    Privilege level
    [check] Run this program as an administrator (I don't know if this is necessary, but it can't hurt)

    Click ok

    Now, right-click on setup.exe, and select "Run as administrator" to install the driver

    Last:  Re-enable Services and Startups by reversing the above, and do a Restart

    Friday, November 09, 2012 3:44 PM
  • http://www.kensington.com/kensington/us/us/s/1550/softwaredrivers.aspx Right click and use administrator settings.  Hopefully it will work with earlier versions of Windows.  It installs in Windows 8 but you cannot program it in Windows 8
    Friday, March 07, 2014 2:42 AM