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Failed to Read the Description. Error Code: 2

    Question

  • Got this message in the Services panel.
    Under the heading -  Group Policy Client.

    What does this mean, what does it imply, are there any remedy for this?
    Cant seem to find any related errors in the event log?
    What should I look for in the event log?

    We are having problems, with a grop policy - whos settings doesnt work for our
    lab computers.

    Cheers:  Max!
    • Edited by Max Wiberg Monday, October 12, 2009 11:54 AM
    Monday, October 12, 2009 8:48 AM

Answers

All replies

  • Hello,

    please post the complete event viewer entry here for event id 2. Also which OS versions are used on the DC/DNS server and the workstation you can't apply the GPO.

    Is the GPO linked to an OU where the computer is located?

    If you are logged on as a user and run rsop.msc or gpresult /v, can you see the GPO applied with all settings?
    Best regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties, and confers no rights.
    Monday, October 12, 2009 11:39 AM
  • 1)
    There is no event log entry for this error.
    The error is in the services panel..

    Point to:  Start--> Programs --> Administrative tools -- > Services
    In the right pane Select: COM+ Event System in the "Name" column
    The Description Colomn reads:  <Failed to Read Description, Error Code 2>

    Right click the service  choosing "Properties" yields the error dialog window:
    "The System cannot find the file specified"


    2)
    No the the GPO is linked to an OU where the lab computers are.
    The server on wich this error occurres is in another OU.

    3)
    Yes the settings seem correct.

    Cheers:  Max!


    Monday, October 12, 2009 11:52 AM
  • Hello,

    1, thought it was an event id, that's my reason for asking for the complete event viewer entry.

    2, on the server you open the services management console and see the above described missing description and are not able to open the properties of this service, is this correct? Or does the service properties open after the error? If yes, are you able to read the 'path to executable' entry?
    Best regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties, and confers no rights.
    Monday, October 12, 2009 12:05 PM
  • 1)
    Sorry about that - I missread it. (my misstake)

    2)
    a)
    on the server you open the services management console and see the above described missing description and are not able to open the properties of this service, is this correct?
    Yes!

    b)
    Or does the service properties open after the error?
    No!

    c)
    If yes, are you able to read the 'path to executable' entry?
    No!


    Cheers: Max!
    Monday, October 12, 2009 12:41 PM
  • Hello,

    check that all the expected OS files are present and correct by running the "sfc /scannow" command:
    http://support.microsoft.com/kb/310747
    Best regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties, and confers no rights.
    Monday, October 12, 2009 12:57 PM
  • Done that!

    Results from the command prompt is:

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx


    C:\>sfc /scannow

    Beginning system scan.  This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.
    Windows Resource Protection found corrupt files but was unable to fix some of them.
    Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
    C:\Windows\Logs\CBS\CBS.log

    The system file repair changes will take effect after the next reboot.

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    Will have to re-boot later tonight to evaluate the results.
    Thanks:  Max!
    Monday, October 12, 2009 1:55 PM
  • After rebooting the scanned computer - all the above describe errors are gone.
    Things seem to be back to normal.

    Thanks for the help.

    Cheers:  Max!
    Tuesday, October 13, 2009 8:26 AM
  • Hello,

    nice to hear, you're welcome.
    Best regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties, and confers no rights.
    Tuesday, October 13, 2009 10:43 AM
  • Max here!
    Almost everything is working - but not what happens when the students are logging on to/starting up the computers in the labs.

    What is suppused to happen is that when students try to log on to a lab computer is that they should be greeted with this sign:

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    -
    Policy Setting
    Interactive logon:
    Message text for users attempting to log on


    REGISTRERA DITT AD-KONTO!!, Du kan logga in tillfälligt och för att registrera dit ad-konto med:, användarnamn: umustudent, lösenord: 3BVHinstitutioner
    Interactive logon: Message title for users attempting to log on "LOGGA IN MED DITT AD-KONTO"
     
       
       

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
    .

    This is in swedish - but the first time a student tries to log on to a lab computer - this sign prompts her/him to register his/her account in the AD-domain
    If they are not already registered they follow the instructions on the link: "REGISTRERA DITT AD-KONTO!!

    After registration they use the other link: "LOGGA IN MED DITT AD-KONTO"

    The above setting in the GPO does not get applied any more??
    Is there any way to trace a GPO setting within the domain - as to be able to determine
    where in the chain the problem lies???


    The other setting like the default home site in Internet Explorer seem to work if I log in as: "umustudent "
    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    URLs/Important URLs
    Name URL
    Home page URL http://130.239.155.142/AktiveraAD
    Search bar URL Not configured
    Online support page URL Not configured

    If I start the browser this above default page/URL is where I get to
    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    So how to trouble shoot a thing like this???

    Cheers:  Max!


    Tuesday, October 13, 2009 11:55 AM
  • Hello,

    if i understand you correct the computer is domain member? On the computer where the problem user is looged on run rsop.msc to see if the GPO is applied, same way as before.
    Best regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties, and confers no rights.
    Tuesday, October 13, 2009 12:10 PM