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How to reinstall print spooler service

    Question

  • Hi


    I have a windows XP printer with an HP printer attached to it. 99% of the times I have to restart the computer (restart the spooler service) to get the printer to print. I have downloaded the latest drivers for this and even run SFC /scannow to try and repair the spooler service. I have changed the USB port but nothing is helping.

    I found a knowledge base article here: http://support.microsoft.com/kb/2000007 but when I tried to run it on my XP Pro SP3 it tells me that it cant be run on that version.

    I am about to format the pc. Can anybody assist me with how to "reinstall" the spooler service before I go down the fornatting road??

     

    Friday, March 19, 2010 9:03 AM

Answers

  • It is a Windows XP related issue so as Dave said, you should ask the question in its forum.

     

    For your reference, here are the general steps we can try on reset printer spooler:

     

    Clear Printer Spooler files and enable the spooler service

    ===================

    1. Click Start, click Run, type "Services.msc" (without the quotation marks) in the open box and click OK.

    2. Double-click "Printer Spooler" in the Services list.

    3. Click Stop and click OK.

    4. Click Start, click Run, type "%WINDIR%\system32\spool\printers" in the open window, and delete all files in this folder.

    5. Click Start, click Run, type "Services.msc" (without the quotation marks) in the open box and click OK.

    6. Double-click "Printer Spooler" in the Services list.

    7. Click on Start. In the Startup Type list, make sure that "Automatic" is selected and click OK.

     

    Does it work now? If the issue persists, let's use the Spooler Cleaner tool to repair the spooler service:

     

    1. Please extract the file to the Desktop.

    2. Double click cleanspl.exe and click the Spooler Cleaner button.

    3. Restart your computer and try to print again.

     

    File can be found here:

     

    http://cid-b7ed40feb32ba29f.skydrive.live.com/self.aspx/.Public/software/cleanspl.zip

    Monday, March 22, 2010 7:55 AM
    Moderator

All replies

  • Try asking them here.

    http://social.answers.microsoft.com/Forums/en-US/xphardware/threads

     

     


    Regards, Dave Patrick .... Microsoft Certified Professional -Microsoft MVP [Windows]
    Friday, March 19, 2010 9:26 AM
  • Thank you.

     

    Will do

    Friday, March 19, 2010 10:03 AM
  • It is a Windows XP related issue so as Dave said, you should ask the question in its forum.

     

    For your reference, here are the general steps we can try on reset printer spooler:

     

    Clear Printer Spooler files and enable the spooler service

    ===================

    1. Click Start, click Run, type "Services.msc" (without the quotation marks) in the open box and click OK.

    2. Double-click "Printer Spooler" in the Services list.

    3. Click Stop and click OK.

    4. Click Start, click Run, type "%WINDIR%\system32\spool\printers" in the open window, and delete all files in this folder.

    5. Click Start, click Run, type "Services.msc" (without the quotation marks) in the open box and click OK.

    6. Double-click "Printer Spooler" in the Services list.

    7. Click on Start. In the Startup Type list, make sure that "Automatic" is selected and click OK.

     

    Does it work now? If the issue persists, let's use the Spooler Cleaner tool to repair the spooler service:

     

    1. Please extract the file to the Desktop.

    2. Double click cleanspl.exe and click the Spooler Cleaner button.

    3. Restart your computer and try to print again.

     

    File can be found here:

     

    http://cid-b7ed40feb32ba29f.skydrive.live.com/self.aspx/.Public/software/cleanspl.zip

    Monday, March 22, 2010 7:55 AM
    Moderator
  • Thanks, this solution worked. Spooler was somehow blocking terminal server, firefox, chrome and other software from functioning. This solved my issue.
    Monday, March 12, 2012 9:04 PM
  • Thanks!  Starting to see more of this behavior in Windows 7 now; I saw it more frequent in XP though.

    What we would do is if the user couldn't see their printers consistently on boot up was to have our "script writer" place a script to basically restart the spooler.........  yeah, pretty archaic but it seemed to work.  With Win-7, we can delay some services and that seems to work sometimes.

    Wednesday, May 02, 2012 12:02 PM
  • Hi shan,

    Thanks a lot my printer problem solved

    Regards

    SATHIS

    Thursday, August 02, 2012 6:06 AM
  • Thank you SO much!  This was extremely helpful!!!
    Thursday, August 09, 2012 7:58 PM
  • Thank You Shoan,

    Your cleanspl fix my problem on a XP computer

    Thursday, November 01, 2012 1:54 AM
  • This might be what I need for a similar problem in Windows 7.  Is there a Windows 7 version of "cleanspl.zip"?
    Thursday, November 29, 2012 2:59 PM
  • Hm, the File doesn't work for windows 7, does it happen to be a updated verison somewhere?

    Monday, April 01, 2013 6:27 PM