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AD Server 2003

    Question

  • We are using AD server 2003. We use peoplesoft and oracle identity manager to sync user details with AD. 

    We are facing a problem where some of the users have manager name in their 'direct reportee' field in AD. These user accounts are admin accounts and do not have exchange features (exchange account). Also, these admin accounts not synced by peoplesoft, Oracle identity manager or exchange. If we clear the direct reportee field manually from these admin accounts..problem reoccurs after a few days..we do not want 'direct reportee' field to have any user's name in it.

    Can somebody suggest what can be root cause.


    • Edited by Chehak Saturday, April 06, 2013 9:37 AM
    Saturday, April 06, 2013 9:18 AM

Answers

All replies

  • It sounds like some sort of action, whether automatic or based on an action by a user in a PeopleSoft self-service portal (or something), is causing it.
    http://docs.oracle.com/cd/E13053_01/hr9pbr1_website_master/eng/psbooks/hhaf/chapter.htm?File=hhaf/htm/hhaf36.htm

    Since this question is based on a third party component, I recommend contacting PeopleSoft support or post it to their support forum for specific assistance.

    PeopleSoft Enterprise forum:
    https://forums.oracle.com/forums/category.jspa?categoryID=152


    Ace Fekay
    MVP, MCT, MCITP/EA, MCTS Windows 2008/R2 & Exchange 2007, Exchange 2010 EA, MCSE & MCSA 2003/2000, MCSA Messaging 2003
    Microsoft Certified Trainer
    Microsoft MVP - Directory Services
    Technical Blogs & Videos: http://www.delawarecountycomputerconsulting.com/

    This post is provided AS-IS with no warranties or guarantees and confers no rights.

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    Saturday, April 06, 2013 4:57 PM
  • I concur with Ace. There is no feature of AD that would account for this. It must be due to either the PeopleSoft or the Oracle Identity Manager product.


    Richard Mueller - MVP Directory Services

    Saturday, April 06, 2013 5:35 PM
  • Hi Ace/Richard,

    Thank you for your quick response....with a little investigation from my end..I can probably say that you guys might be right..though I m still in search of correct root cause and a solution. :)

    Saturday, April 06, 2013 11:39 PM
  • Understood.

    Please update us letting us know what Oracle/PeopleSoft support finds as the root cause and what their solution is.


    Ace Fekay
    MVP, MCT, MCITP/EA, MCTS Windows 2008/R2 & Exchange 2007, Exchange 2010 EA, MCSE & MCSA 2003/2000, MCSA Messaging 2003
    Microsoft Certified Trainer
    Microsoft MVP - Directory Services
    Technical Blogs & Videos: http://www.delawarecountycomputerconsulting.com/

    This post is provided AS-IS with no warranties or guarantees and confers no rights.

    FaceBook Twitter LinkedIn

    Monday, April 08, 2013 1:52 AM
  • Sure..Ace...i still have not received any response from Oracle/Peoplesoft..But my investigation says..it has something to do with accounts in Oracle Identity Management...all these accounts are disabled in OIM but are related with users's normal AD account & employee no. Also, these admin accounts have a UPN value...

    Will keep you posted on this..

    Monday, April 08, 2013 5:15 AM