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VSS Copy Service Error: Failed resolving account Administrator with status 1376

    Question

  • Hi all,

    New server and installation of Server 2008 R2, AD and SQL Server running on it.

    Whenever i run a Windows Server Backup i get the following series of Errors in the Application Log, in this order:

    Volume Shadow Copy Service error: Failed resolving account Administrator with status 1376. Check connection to domain controller and VssAccessControl registry key.

    Operation:
       Executing Asynchronous Operation

    Context:
       Current State: DoSnapshotSet

    Error-specific details:
       Error: NetLocalGroupGetMemebers(Administrator), 0x80070560, The specified local group does not exist.

     

    Volume Shadow Copy Service error: Failed resolving account Administrator with status 1376. Check connection to domain controller and VssAccessControl registry key.

    Error-specific details:
       Error: NetLocalGroupGetMemebers(Administrator), 0x80070560, The specified local group does not exist.

     

    Volume Shadow Copy Service error: Failed resolving account Administrator with status 1376. Check connection to domain controller and VssAccessControl registry key.

    Operation:
       PostSnapshot Event

    Context:
       Execution Context: Writer
       Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
       Writer Name: Shadow Copy Optimization Writer
       Writer Instance ID: {cdef2758-d4d7-4d05-8b99-5f1376e4614c}

    Error-specific details:
       Error: NetLocalGroupGetMemebers(Administrator), 0x80070560, The specified local group does not exist.

     

    Volume Shadow Copy Service error: Failed resolving account Administrator with status 1376. Check connection to domain controller and VssAccessControl registry key.

    Operation:
       Gather writers' status
       Executing Asynchronous Operation

    Context:
       Current State: GatherWriterStatus

    Error-specific details:
       Error: NetLocalGroupGetMemebers(Administrator), 0x80070560, The specified local group does not exist.

     

    Volume Shadow Copy Service error: Failed resolving account Administrator with status 1376. Check connection to domain controller and VssAccessControl registry key.

    Operation:
       Gathering Writer Data
       Executing Asynchronous Operation

    Context:
       Execution Context: Requestor
       Current State: GatherWriterMetadata

    Error-specific details:
       Error: NetLocalGroupGetMemebers(Administrator), 0x80070560, The specified local group does not exist.

     

    Volume Shadow Copy Service error: Failed resolving account Administrator with status 1376. Check connection to domain controller and VssAccessControl registry key.

    Operation:
       BackupComplete Event
       Executing Asynchronous Operation

    Context:
       Current State: BackupComplete

    Error-specific details:
       Error: NetLocalGroupGetMemebers(Administrator), 0x80070560, The specified local group does not exist.


    Volume Shadow Copy Service error: Failed resolving account Administrator with status 1376. Check connection to domain controller and VssAccessControl registry key.

    Operation:
       Initializing Writer

    Context:
       Writer Class Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}
       Writer Name: SqlServerWriter
       Writer Instance Name: SQL Server 2008 R2:SQLWriter

    Error-specific details:
       Error: NetLocalGroupGetMemebers(Administrator), 0x80070560, The specified local group does not exist.

    The Backup runs succesfully however, as does any backup that i run with Backup Exec 2010 on the same server (running these backups also causes these same errors in the Event Log).

    The only oher fix i found out in the wild that even remotely gets near these errors is this one:

    http://allfaq.org/forums/t/156203.aspx

    I tried this but it simply stopped the backups from working at all.

    Any ideas anyone?

    Many thanks all.

    Friday, July 30, 2010 9:04 AM

All replies

  • Nobody any suggestions at all?  It's strange as it's a new build, i've not touched the VSS sub-system and it doesn't affect the jobs (yet).
    Monday, August 02, 2010 9:00 AM
  • Hi,

     

    Please check the following link to see whether you can resolve the issue.

     

    Error on Windows Server 2008 R2 backing up System State

    http://social.technet.microsoft.com/Forums/en-US/windowsbackup/thread/3a4e0452-2ee5-47b2-bc12-9118d5830d73

     

    By the way, as far as I know, it’s not recommend that to install SQL Server on the with AD.

     

     

    Best Regards,

    Vincent Hu

     

    Tuesday, August 03, 2010 9:14 AM
    Moderator
  • Hi Vincent,

     

    Yeah i'd found that thread too, it's not the same problem for a few reasons:

    My backups actually run fine, but i still get the errors

    I tried backing up excluding the system state, still get errors

    I've tried backing up to network share, tape and local disk and still get the errors

     

    Thanks for the suggestion though, it's a strange one this.

    And yeah i know it's not recommended to stick SQL and AD on the same server, but i don't have a choice at the moment as i only have this new server that can run SQL - the old server requires a rebuild once it's taken down and my backup PC for my AD isn't powerful enough to run SQL.  The plan is to move SQL over to the old server once it's rebuilt, so i've got a dedicated SQL beast...

    • Proposed as answer by BOHEAS Laurent Thursday, August 02, 2012 7:38 AM
    • Unproposed as answer by BOHEAS Laurent Thursday, August 02, 2012 7:39 AM
    Tuesday, August 03, 2010 9:38 AM
  • I think it's along these lines..  
    1. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\VssAccessControl.
    2. To delete an account entry that is not valid, right-click the name, and then clickDelete.

    Had a domain account in a new server 08 r2 DC which it was complaining about. removed the account and seems to have fixed it.

    Thursday, May 26, 2011 1:05 PM
  • I think that the program is calling the misspelled / typed function

    The NetLocalGroupGetMemebers function should be NetLocalGroupGetMembers function

    Wednesday, July 10, 2013 11:49 AM
  • I am seeing the exact same thing, which I am assuming is the same reason as yours; a misspelling.  Is there anyway to update the powershell script this program runs? 

    Rory

    Wednesday, July 10, 2013 5:22 PM
  • Same thing here.  This is supposed to be the solution ( http://support.microsoft.com/kb/2537096 ), but I think it is the misspelled function call.  I'm thinking, why would creating a new group solve the problem?  and if it does, great; but that doesn't really solve the problem of an incorrect function call.


    Friday, September 13, 2013 1:54 AM
  • Has anyone found a solution to this issue yet? I am having the same reoccuring error and it seems to be effecting my Barracuda Backups for Exchange 2010.
    Friday, October 18, 2013 1:56 PM
  • THANK YOU! Yes, it was staring me in the face but I didn't see the typeO in the script.
    Friday, February 21, 2014 2:43 PM
  • I have the same error after cloning my Server 2008 R2 domain controller from a Poweredge 2850 to a Poweredge R710 using EaseUS Advanced.  I see the miss-spelled Memebers.  Is there a fix to the Powershell for this?  I have cloned two servers and the failure is seen on both clones, the original server does not show this?  I am also getting the following error:

    System
    - Provider
    [ Name] VSS
    - EventID 8193
    [ Qualifiers] 0
    Level 2
    Task 0
    Keywords 0x80000000000000
    - TimeCreated
    [ SystemTime] 2014-03-02T22:00:05.000000000Z
    EventRecordID 109085
    Channel Application
    Computer Master1.beti.us
    Security
    - EventData
    IVssAsrWriterBackup::GetDiskComponents
    0x80070057, The parameter is incorrect.
    Operation: OnIdentify event Gathering Writer Data Context: Execution Context: ASR Writer Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4} Writer Name: ASR Writer Writer Instance ID: {ac7c74b5-325c-4e4d-bf15-0768de42a255}
    2D20436F64653A20575254415352574330303030303234332D2043616C6C3A20575254415352574330303030303138332D205049443A202030303030363038342D205449443A202030303030363839362D20434D443A2020433A5C57696E646F77735C73797374656D33325C76737376632E6578652020202D20557365723A204E616D653A204E5420415554484F524954595C53595354454D2C205349443A532D312D352D313820

    Monday, March 03, 2014 11:56 AM
  • ChicagoBrian, What script are you guys referring to? I'm seeing the same typo. Thanks!

    Monday, March 03, 2014 6:06 PM
  • I'm getting the exact same error on a SBS 2011 box.  Anyone have any luck tracking down the problem?
    Wednesday, June 11, 2014 11:54 AM