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Remote Desktop Server client connection problem "License Store Creation Failed - Access Denied"

    Question

  • We have a new Remote Desktop Server setup which has the Gateway, RDS Host and License server all on the on VM server running Server 2008R2 Standard. The License server is set to a Per User license model.

    We have a strange problem where 4/10 computers can connect to the solution internally and externally totally fine and then 6/10 computers / users try to connect and get the following error;

    The remote session was disconnected because the license store creation failed with access denied.

    Please run remote desktop client with elevated privilages

    Sure enough if I right click the Remote Desktop Client and run as administrator it all works fine. I have check the permissions on the MSTSC.EXE file and it looks the same as a computer which is working.

    I have also looked at the Event Viewer for the server and client but there is not Events which are related to the error.

    Any help would be greatly appreciated! 

    Thanks

    Matt



    • Edited by zalewskim Wednesday, July 31, 2013 9:06 AM
    Wednesday, July 31, 2013 8:14 AM

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