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Problem with Windows 8 - DirectX Cryptogrphic Services/Cabinet File

    Question

  • Our family purchased a new Dell Inspiron 17R laptop that arrived 12/24/12.  We have been attempting to download The Secret World video game from the internet and receive error messages telling us "A cabinet file necessary for installation cannot be trusted.  Please verify the Cryptographic Services are enabled and the cabinet file can be trusted".  This problem appears to be associated with Microsoft DirectX either missing some files or not running properly.  We attempted to download Microsoft DirectX® End-User Runtime to solve the problem and received exactly the same error message... so Microsoft software is preventing a Microsoft product from being downloaded to a brand new computer.  How are we supposed to fix this?

    Wednesday, December 26, 2012 9:59 PM

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