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To connect to Remote Web Workplace you must have the proper certificate. Contact the person who provides technical support for your network

    Question

  • When I try to connect to a computer via Remote Web Workplace (RWW) I get a certificate error saying.

    "To connect to Remote Web Workplace you must have the proper certificate. Contact the person who provides technical support for your network"

    I have RWW running on SBS 2008 Standard.

    Wednesday, December 02, 2009 6:47 PM

Answers

All replies

  • Since this is an SBS related question you may find that you get a faster response in the SBS news group - https://connect.microsoft.com/sbs08/community/discussion/richui/default.aspx?wa=wsignin1.0


    Paul Adare CTO IdentIT Inc. ILM MVP
    Wednesday, December 02, 2009 7:21 PM
  • Not very familure with that but can't the question be answered here? That site provided just looked confusing to me and another poitn where I have to keep track of fixes/questions.
    Wednesday, December 02, 2009 9:33 PM
  • OK, I just found out from ExpertsExchange that this is somethign to do with the Certificate as I already knew and they recommended using a public certificate to fix the problem. So now I just need to find out how to setup a public certificate. I know you can purchase one from a domain registar like GoDaddy but how do you apply it to http://remote.enplan.com or any other SBS related sites that requier https?
    Wednesday, December 02, 2009 9:41 PM
  • Not very familure with that but can't the question be answered here? That site provided just looked confusing to me and another poitn where I have to keep track of fixes/questions.

    I didn't say that your question would never be answered here, I simply pointed you to a place where the SBS experts hang out and answer questions. For example I know a lot about certificates and Public Key Infrastructure deployments, however, I've never worked with SBS so I've no idea what exactly the certificate requirements are for the Remote Web Workplace feature. The error message is obviously telling you that you need to have a certificate installed to access the web site, but what the exact requirements for that certificate and how SBS looks after issuing the certificate is not something I'm familar with. You'll find that the folks in the news group I directed you to are experts.

    Paul Adare CTO IdentIT Inc. ILM MVP
    Wednesday, December 02, 2009 9:55 PM
  • After a quick search I found the following page which lists your error - http://technet.microsoft.com/en-us/library/dd701173(WS.10).aspx along with a link to the solution - http://technet.microsoft.com/en-us/library/dd701066(WS.10).aspx


    Paul Adare CTO IdentIT Inc. ILM MVP
    • Marked as answer by Enplan IT Thursday, December 03, 2009 5:43 PM
    Wednesday, December 02, 2009 9:58 PM
  • You are the man Paul that will work fine. For my situation I went ahead and purchased a public certificate so users don't have to download/install anything. And for anyone else that wants to do it just follow the steps below!


    To do this just purchase a cert. To find a place to purchase them just do a bing search for "trusted certificate". Once you get that ready your certificate provider will ask for a "Trusted Certificate Request" to do this open up the SBS Console and from the "Home" tab go to "Add A Trusted Certificate" link. A wizzard will pop up, select "I want to buy a certificate from a certificate provider" and then click next. Veryify the info on the next page and click next. Copy the cert. request and past it to your provider. Your provider will then provide you with one to give the wizzard.

    Note: Some providers take awhile to verify the information you provided. If so continue the wizzard and come back to the wizzard once they have provided you with the information you need.
    • Edited by Enplan IT Thursday, December 03, 2009 5:56 PM TYPOS!
    Thursday, December 03, 2009 5:55 PM