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windows server 2003 print spooler

    Question

  • All installed printers disappear and print spooler refuses to run even though it indicates that it is running under services. Any attempt to add a printer fails because the print spooler is not working.
    Thursday, March 17, 2011 7:17 PM

Answers

  • Hi,

    Thanks for the post.

    I am wondering if any third party printer driver has recently been upgraded or installed on Windows Server 2003.

    Please follow these steps to troubleshoot this issue.

    Clear spool file
    ---------------------------------
    1. Stop the spooler by doing the following:
    ***************************************
    a. Click Start , Settings , Control Panel , Administrative Tools , then Services .
    b. Scroll down the list of services for the Print Spooler.
    c. Right click Print Spooler and click Stop .
    ?
    2. Delete the spool files
    ***********************
    a. Open My Computer.
    b. Go to C:\WINDOWS\system32\spool\PRINTERS\ .
    c. Delete all of the files inside of this folder.
    ?
    3. Restart the spooler.
    ***********************
    a. Click Start , Settings , Control Panel , Administrative Tools , then Services
    b. Scroll down the list of services for the Print Spooler.
    c. Right click the Print Spooler and click Start.
    ?
    Change the spooling format
    -----------------------------------
    Set the spooling format to RAW, and then try to print directly to the printer instead of spooling the print job. To do this:
    ?
    a. Click "Start", point to "Settings", and then click "Printers".
    b. Right-click the printer that you are using, and then click "Properties".
    c. In the Advanced tab, click "Print Processor".
    d. Set the default "Data type" to "RAW" for both "WinPrint" and "ModPrint".
    f. Click "OK", click "OK" again, and then close the Printers dialog box.

    Does it work?

    Thanks,

    Miles


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    Friday, March 18, 2011 7:03 AM
    Moderator