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What Account is required or default for The Network Location Awareness (NLA) Service?

    Question

  • Hi,

    I have had Service Control Manager errors for the past few months in the -Logname "System" regarding NlaSvc that states the following in the message;

    "The NLA service failed to start... ...The account specified for this service is different from the account specified for other services running in the same process."

    The Log On account is one that has been entered (not by me) and I am yet to query my team about who entered this account and credentials. I would just like to know if it is the "Network Service" account that should be starting this service? Can other accounts be used to start this service? What are the best practices recommendations? 

    Saturday, March 16, 2013 12:19 AM

Answers

  • By default, the Network Service account is used to run the service.  I'd recommend putting it back to Network Service and trying to start the service.

    Brian

    • Marked as answer by Eighty Hinton Sunday, March 17, 2013 8:22 PM
    Saturday, March 16, 2013 3:47 AM

All replies

  • By default, the Network Service account is used to run the service.  I'd recommend putting it back to Network Service and trying to start the service.

    Brian

    • Marked as answer by Eighty Hinton Sunday, March 17, 2013 8:22 PM
    Saturday, March 16, 2013 3:47 AM
  • Thanks Brian.

    I notice on other machines, the Network Service has an entry for credentials. Is that something I need to provide? 

    Saturday, March 16, 2013 11:23 PM
  • You should leave the password blank.

     

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Saturday, March 16, 2013 11:30 PM
  • Hi Dave,

    Would you say that this is best practice? Do you know if it is usual for a monitoring application or process to configure NLA (or require the service to be configured) in the way I have outlined above? 

    Sunday, March 17, 2013 1:59 AM
  • That's the default account for that service. If you're asking about a third-party application I'd get in touch with the developer.

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Sunday, March 17, 2013 2:07 AM
  • Thanks very much Dave and Brian.
    Sunday, March 17, 2013 2:25 AM
  • You're welcome. Hope it helps.

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Sunday, March 17, 2013 2:28 AM
  • By the way, one more thing... you should take a look at the Services and Service Accounts Security Planning Guide which is a free downloadable document that has a ton of detail around securing service accounts.  It also has some info on the Network Service account (what it is, what it can access, etc.).

    http://technet.microsoft.com/en-us/library/cc170953.aspx (main link to the page where there is a download link)

    http://www.microsoft.com/en-us/download/confirmation.aspx?id=5543 (link to start the download immediately)

    Brian

    Sunday, March 17, 2013 4:07 AM
  • Again thank you. You guy's have been great! I love these forums! 
    Sunday, March 17, 2013 4:40 AM