none
Not able to connect to the Internet after a fresh installation of Windows Server 2003 Enterprise Edition

    Question

  • I need assistance please...am new to installing Windows Server 2003, but I just did a new installation. After the installation completes, the machine boots up and get a Windows Server Post-Setup Security Updates screen, but the machine is not picking up my internet connection. The internet cable is connected to the machine but am not able to connect.
    Any ideas on how to get this issue resolved?
    Thanks.

    New to the game
    Friday, September 04, 2009 4:27 AM

Answers

  • Also check device manager to see if there are any devices shown with the yellow exclaimation mark.
    • Proposed as answer by David Shen Saturday, September 05, 2009 9:56 AM
    • Marked as answer by David Shen Monday, September 07, 2009 8:46 AM
    Saturday, September 05, 2009 4:47 AM
  • Yes. Brian said makes sense. There could be also something wrong with hardware drive on the network adaptor.

    1. Run devmgmt.msc to open Device Manager
    2. Check to see if there is any device has yellow exclaimation mark.

    Thanks
    This posting is provided "AS IS" with no warranties, and confers no rights.
    • Proposed as answer by David Shen Saturday, September 05, 2009 9:56 AM
    • Marked as answer by David Shen Monday, September 07, 2009 8:46 AM
    Saturday, September 05, 2009 4:55 AM
  • Hi Spawn10,

    Since you cannot download the update device drive for those problematic devices, I think you may need to contact the vendor of the hardware device to order the driver disk from them so that you can install onto the problematic computer.

    Hope the issue will be resolved soon. Thanks.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    • Proposed as answer by David Shen Saturday, September 05, 2009 9:55 AM
    • Marked as answer by David Shen Monday, September 07, 2009 8:46 AM
    Saturday, September 05, 2009 9:55 AM
  • Is there a place i can download them from and then manually upload into the server machine?
    Go to the web site of the computer manufacturer, or the specific ethernet controller.

    You should be able to download the latest drivers there.
    • Proposed as answer by David Shen Sunday, September 06, 2009 4:53 AM
    • Marked as answer by David Shen Monday, September 07, 2009 8:46 AM
    Saturday, September 05, 2009 6:07 PM

All replies

  • Hi Spwan10,

    Is this computer in a corporation network or in your farmily?

    Is it a workstation or a member of a domain?

    How does the Windows Server 2003 connect to Internet? Can you describe the network topology for reference.

    Meanwhile, please also run "ipconfig /all" on that machince and post back the result for analysis.

    I appreicate your time and efforts. Thanks.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    Friday, September 04, 2009 8:49 AM
  • Hi David, thanks for the response...here are the answers to the question you asked
    - this machine is in my family network
    - I have not created a domain yet...if i did, then I wasn't aware of it
    - I have a router connected directly to the internet source, then the machine is connected to the router
    - When I run ipconfig/all, it displays "Windows IP Configuration" on the cmd prompt and does nothing else. There is no data displayed other than that.

    hope this answers the questions you asked...please let me know if you require more info.

    Thanks

    New to the game
    Friday, September 04, 2009 10:52 AM
  • Hi Spawn10,

    Thanks for your reply.

    Can you check to see if the network connection is Connected in Control Panel?

    Control Panel -> Network Connection -> find the connection object under LAN or High-Speed Internet -> right-click and enable it

    Then, please re-run "ipconfig /all" to see if the computer get some IP address and DNS setting. If not, I would like prefer to check the router in the environment.

    Thanks.


    This posting is provided "AS IS" with no warranties, and confers no rights.
    Saturday, September 05, 2009 4:37 AM
  • Also check device manager to see if there are any devices shown with the yellow exclaimation mark.
    • Proposed as answer by David Shen Saturday, September 05, 2009 9:56 AM
    • Marked as answer by David Shen Monday, September 07, 2009 8:46 AM
    Saturday, September 05, 2009 4:47 AM
  • Yes. Brian said makes sense. There could be also something wrong with hardware drive on the network adaptor.

    1. Run devmgmt.msc to open Device Manager
    2. Check to see if there is any device has yellow exclaimation mark.

    Thanks
    This posting is provided "AS IS" with no warranties, and confers no rights.
    • Proposed as answer by David Shen Saturday, September 05, 2009 9:56 AM
    • Marked as answer by David Shen Monday, September 07, 2009 8:46 AM
    Saturday, September 05, 2009 4:55 AM
  • Thanks David and Brian...good catch on the device manager idea.
    I looked in device manager and the ethernet controller and other devices had the yellow exclamaition mark, but am not able to update them cause I can't get on the internet to automaically update them. Is there a place i can download them from and then manually upload into the server machine? It's running Windows Server 2003 Enterprise Edition.

    Thanks

    New to the game
    Saturday, September 05, 2009 5:38 AM
  • Hi Spawn10,

    Since you cannot download the update device drive for those problematic devices, I think you may need to contact the vendor of the hardware device to order the driver disk from them so that you can install onto the problematic computer.

    Hope the issue will be resolved soon. Thanks.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    • Proposed as answer by David Shen Saturday, September 05, 2009 9:55 AM
    • Marked as answer by David Shen Monday, September 07, 2009 8:46 AM
    Saturday, September 05, 2009 9:55 AM
  • Is there a place i can download them from and then manually upload into the server machine?
    Go to the web site of the computer manufacturer, or the specific ethernet controller.

    You should be able to download the latest drivers there.
    • Proposed as answer by David Shen Sunday, September 06, 2009 4:53 AM
    • Marked as answer by David Shen Monday, September 07, 2009 8:46 AM
    Saturday, September 05, 2009 6:07 PM