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Windows UPdate error code 0x800b0001

    Question

  •  

    Greetings,

     

    I have a system that has the role W2003R2 SharePoint Portal to its failure to update through WSUS 3.0 SP1.

     

    From clientdiag tool, I can’t see any error, but the Windowsupdate.log pass 0x800b0001  code error. My WSUS console present the system with this message: this system has not even informed about his state

     

     

    I am grateful and waiting for your comments.

     

     

    CLIENTDIAG

     

    WSUS Client Diagnostics Tool

     

    Checking Machine State

            Checking for admin rights to run tool . . . . . . . . . PASS

            Automatic Updates Service is running. . . . . . . . . . PASS

            Background Intelligent Transfer Service is not running. PASS

            Wuaueng.dll version 7.0.6000.381. . . . . . . . . . . . PASS

                    This version is WSUS 2.0

     

    Checking AU Settings

            AU Option is 3 : Notify Prior to Install. . . . . . . . PASS

                    Option is from Policy settings

     

    Checking Proxy Configuration

            Checking for winhttp local machine Proxy settings . . . PASS

                    Winhttp local machine access type

                            <Direct Connection>

                    Winhttp local machine Proxy. . . . . . . . . .  NONE

                    Winhttp local machine ProxyBypass. . . . . . .  NONE

            Checking User IE Proxy settings . . . . . . . . . . . . PASS

                    User IE Proxy. . . . . . . . . . . . . . . . .  NONE

                    User IE ProxyByPass. . . . . . . . . . . . . .  NONE

                    User IE AutoConfig URL Proxy . . . . . . . . .  NONE

                    User IE AutoDetect

                    AutoDetect not in use

     

    Checking Connection to WSUS/SUS Server

                    WUServer = http://swsus.pepito.es:8530

                    WUStatusServer = http://swsus.pepito.es:8530

            UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS

            Connection to server. . . . . . . . . . . . . . . . . . PASS

            SelfUpdate folder is present. . . . . . . . . . . . . . PASS

     

    Press Enter to Complete

     

     

    WINDOWSUPDATE.LOG

     

    2008-09-30   05:53:19:399 1220   ff0    AU     #############

    2008-09-30   05:53:19:399 1220   ff0    AU     ## START ##  AU: Search for updates

    2008-09-30   05:53:19:399 1220   ff0    AU     #########

    2008-09-30   05:53:19:399 1220   ff0    AU     <<## SUBMITTED ## AU: Search for updates [CallId = {6392733B-59AC-4A0D-80FF-E4B742280EF8}]

    2008-09-30   05:53:19:399 1220   16bc   Agent  *************

    2008-09-30   05:53:19:399 1220   16bc   Agent  ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]

    2008-09-30   05:53:19:399 1220   16bc   Agent  *********

    2008-09-30   05:53:19:399 1220   16bc   Agent    * Online = Yes; Ignore download priority = No

    2008-09-30   05:53:19:399 1220   16bc   Agent    * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1"

    2008-09-30   05:53:19:399 1220   16bc   Agent    * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}

    2008-09-30   05:53:21:665 1220   16bc   Misc   Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:

    2008-09-30   05:53:21:665 1220   16bc   Misc   WARNING: Error: 0x800b0001 when verifying trust for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab

    2008-09-30   05:53:21:665 1220   16bc   Misc   WARNING: Digital Signatures on file C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab are not trusted: Error 0x800b0001

    2008-09-30   05:53:21:665 1220   16bc   Setup  FATAL: IsUpdateRequired failed with error 0x800b0001

    2008-09-30   05:53:21:665 1220   16bc   Setup  WARNING: SelfUpdate: Default Service: IsUpdateRequired failed: 0x800b0001

    2008-09-30   05:53:21:665 1220   16bc   Setup  WARNING: SelfUpdate: Default Service: IsUpdateRequired failed, error = 0x800B0001

    2008-09-30   05:53:21:665 1220   16bc   Agent    * WARNING: Skipping scan, self-update check returned 0x800B0001

    2008-09-30   05:53:22:040 1220   16bc   Agent    * WARNING: Exit code = 0x800B0001

    2008-09-30   05:53:22:040 1220   16bc   Agent  *********

    2008-09-30   05:53:22:040 1220   16bc   Agent  **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]

    2008-09-30   05:53:22:040 1220   16bc   Agent  *************

    2008-09-30   05:53:22:040 1220   16bc   Agent  WARNING: WU client failed Searching for update with error 0x800b0001

    2008-09-30   05:53:22:040 1220   260    AU     >>##  RESUMED  ## AU: Search for updates [CallId = {6392733B-59AC-4A0D-80FF-E4B742280EF8}]

    2008-09-30   05:53:22:040 1220   260    AU       # WARNING: Search callback failed, result = 0x800B0001

    2008-09-30   05:53:22:040 1220   260    AU       # WARNING: Failed to find updates with error code 800B0001

    2008-09-30   05:53:22:040 1220   260    AU     #########

    2008-09-30   05:53:22:040 1220   260    AU     ##  END  ##  AU: Search for updates [CallId = {6392733B-59AC-4A0D-80FF-E4B742280EF8}]

    2008-09-30   05:53:22:040 1220   260    AU     #############

    2008-09-30   05:53:22:040 1220   260    AU     AU setting next detection timeout to 2008-09-30 10:53:22

    2008-09-30   05:53:26:665 1220   16bc   Report REPORT EVENT: {20D5B092-2262-46DE-8CDF-154AE4EBF7BA}  2008-09-30 05:53:21:665-0000    1      148    101    {D67661EB-2423-451D-BF5D-13199E37DF28}  0      800b0001       SelfUpdate   Failure      Software Synchronization   Windows Update Client failed to detect with error 0x800b0001.

    2008-09-30   06:00:10:993 1220   16bc   PT     WARNING: Cached cookie has expired or new PID is available

    2008-09-30   06:00:10:993 1220   16bc   PT     Initializing simple targeting cookie, clientId = f254b29a-4774-49d9-afcd-ec932f119d62, target group = , DNS name = sitco4.pepito.es

    2008-09-30   06:00:10:993 1220   16bc   PT       Server URL = http://swsus.pepito.es:8530/SimpleAuthWebService/SimpleAuth.asmx

    2008-09-30   06:00:11:024 1220   16bc   Report Uploading 1 events using cached cookie, reporting URL = http://swsus.pepito.es:8530/ReportingWebService/ReportingWebService.asmx

    2008-09-30   06:00:11:040 1220   16bc   Report Reporter successfully uploaded 1 events.

     

     

     

    Tuesday, September 30, 2008 7:31 AM

Answers

  • Hi,

    For this error:

    Failed to find updates with error code 800B0001

    It indicated that
    Windows Update engine files has been corrupted.

    Please use the following steps to re-register system files:

    1. Click Start, Run, type: notepad C:\register.bat and press Enter. Choose "Yes"
    when you are prompted.
    2. Copy the following commands and then paste them into the opened Notepad window.


    net stop wuauserv
    regsvr32 wuapi.dll /s
    regsvr32 wups.dll /s
    regsvr32 wuaueng.dll /s
    regsvr32 wucltui.dll /s
    regsvr32 wuweb.dll /s
    regsvr32 msxml.dll /s
    regsvr32 msxml2.dll /s
    regsvr32 msxml3.dll /s
    regsvr32 urlmon.dll /s
    net start wuauserv
    regsvr32 softpub.dll /s
    regsvr32 initpki.dll /s
    regsvr32 mssip32.dll /s
    regsvr32 wintrust.dll /s
    regsvr32 dssenh.dll /s
    regsvr32 rsaenh.dll /s
    regsvr32 gpkcsp.dll /s
    regsvr32 sccbase.dll /s
    regsvr32 slbcsp.dll /s
    regsvr32 cryptdlg.dll /s
    regsvr32 jscript.dll /s

    3. After the above commands have been pasted, please close the Notepad window.
    Choose "Yes" when you are prompted to save the file.
    4. Click Start, Run, type: C:\register.bat and press Enter to run the commands that
    have been pasted.

    Once you have completed the above steps, try to connect to the Windows Update site
    and download the Updates again.
    --------------------
    Regards,
    Eric Zhang





    Wednesday, October 01, 2008 9:17 AM
    Moderator

All replies

  • Hi,

    For this error:

    Failed to find updates with error code 800B0001

    It indicated that
    Windows Update engine files has been corrupted.

    Please use the following steps to re-register system files:

    1. Click Start, Run, type: notepad C:\register.bat and press Enter. Choose "Yes"
    when you are prompted.
    2. Copy the following commands and then paste them into the opened Notepad window.


    net stop wuauserv
    regsvr32 wuapi.dll /s
    regsvr32 wups.dll /s
    regsvr32 wuaueng.dll /s
    regsvr32 wucltui.dll /s
    regsvr32 wuweb.dll /s
    regsvr32 msxml.dll /s
    regsvr32 msxml2.dll /s
    regsvr32 msxml3.dll /s
    regsvr32 urlmon.dll /s
    net start wuauserv
    regsvr32 softpub.dll /s
    regsvr32 initpki.dll /s
    regsvr32 mssip32.dll /s
    regsvr32 wintrust.dll /s
    regsvr32 dssenh.dll /s
    regsvr32 rsaenh.dll /s
    regsvr32 gpkcsp.dll /s
    regsvr32 sccbase.dll /s
    regsvr32 slbcsp.dll /s
    regsvr32 cryptdlg.dll /s
    regsvr32 jscript.dll /s

    3. After the above commands have been pasted, please close the Notepad window.
    Choose "Yes" when you are prompted to save the file.
    4. Click Start, Run, type: C:\register.bat and press Enter to run the commands that
    have been pasted.

    Once you have completed the above steps, try to connect to the Windows Update site
    and download the Updates again.
    --------------------
    Regards,
    Eric Zhang





    Wednesday, October 01, 2008 9:17 AM
    Moderator
  • Perfect!!!

    Thank you

    Wednesday, January 26, 2011 12:07 AM