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BEX Error

    Question

  • We have a machine running Server 2008 R2 with Terminal Services installed. The software we use for our business is Attache (attwinc.exe)
    On first run after reboot, it works fine, but any time after that, it crashes with the following message,
    We have tried turning off the UAC
    checked that we have full rights
    allowed Attaché’s attwinc.exe  through the firewall
    tried running as Administrator and running in compatibility mode as well.

    Thank you

    Error Message details:
    Problem signature:
      Problem Event Name: BEX
      Application Name: attwinc.exe
      Application Version: 8.0.0.0
      Application Timestamp: 4b28529d
      Fault Module Name: pngfilt.dll
      Fault Module Version: 8.0.7600.16385
      Fault Module Timestamp: 4a5bdaee
      Exception Offset: 00001e60
      Exception Code: c0000005
      Exception Data: 00000008
      OS Version: 6.1.7600.2.0.0.16.7
      Locale ID: 3081
      Additional Information 1: b80f
      Additional Information 2: b80fa8aa693f9630e858f5a976d06b8a
      Additional Information 3: 2ade
      Additional Information 4: 2adea04e810ac36f6067d59a816f636a

    Friday, January 15, 2010 11:39 PM

Answers

  • I believe the solution to my problem (and perhaps anyone esle with a BEX / "*.exe" problem) might be to turn off DEP.

    I have done this and my attwinc.exe is not causing a problem with the server software - HURRAY!!
    Monday, January 18, 2010 2:41 AM