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Attempt to Install Desktop Experience failed with Error Code 0x8000FFFF . Catastrophic Failure

    Question

  • I Installed Desktop Experience to use Windows mail in Win Srvr 2008. I got a problem with my Quickbooks ES so I had to uninstall it and when tried to reinstall it I  always get this error:

    Attempt to Install Desktop Experienece failed with Error Code 0x8000FFFF . Catastrophic Failure

    I'm logged with Admin priveleges.

    The Event Viewer has the following in Windows Log/Setup

    Installation failed. 

    Features:

    Desktop Experience
       Error: Attempt to install Desktop Experience failed with error code 0x8000FFFF.  Catastrophic failure (Exception from HRESULT: 0x8000FFFF (E_UNEXPECTED))

    Any help will be appreciated.

    Carlos
    Monday, August 24, 2009 4:29 PM

Answers

  • Hello Flying_Carlos
    1) run chkdsk on the volume this can be caused be problems with the file system corruption
    2) check this article
    968440 When set to manual, TrustedInstaller service fails to install updates
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;968440
    Trustedinstaller is used to install the features like Desktop Experience so this article would apply.


    Thanks, Darrell Gorter This posting is provided "AS IS" with no warranties, and confers no rights
    Monday, August 24, 2009 6:37 PM
  • Hi,

     

    You may first try the resolution in the article Darrell has provided. If the issue persists, please restart the computer and install Desktop Experience again. If the error still appears, try Method 2 in the following article:

     

    http://support.microsoft.com/kb/946414/en-us

     

    Hope it helps.

     

    Tim Quan - MSFT

     

    Tuesday, August 25, 2009 3:07 AM
    Moderator

All replies

  • Hello Flying_Carlos
    1) run chkdsk on the volume this can be caused be problems with the file system corruption
    2) check this article
    968440 When set to manual, TrustedInstaller service fails to install updates
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;968440
    Trustedinstaller is used to install the features like Desktop Experience so this article would apply.


    Thanks, Darrell Gorter This posting is provided "AS IS" with no warranties, and confers no rights
    Monday, August 24, 2009 6:37 PM
  • Darrel,

    I ran Chkdsk and the volume is OK, also  I read the link and It seems to apply to problems with the update.
    the installtion of Desktop Experience run ok until "Collecting installation reults .." this is part of the Installation report:


    4240: 2009-08-24 12:02:04.710 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e71ee00e-0f1d-429d-8376-303c673d5405.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/Performance/StaticContentCompression skipped because it is not changed.
    4240: 2009-08-24 12:02:04.710 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e71ee00e-0f1d-429d-8376-303c673d5405.xml/WindowsServer/OCs/RemoteServerAdminToolsOptionalComponent/RoleAdminTools/TerminalServicesTools/TSAppServerTools skipped because it is not changed.
    4240: 2009-08-24 12:02:04.710 [CBS]                       installing 'DesktopExperience ' ...
    4240: 2009-08-24 12:02:04.710 [CBS]                       CreateSessionAndPackage: begin
    4240: 2009-08-24 12:02:07.315 [CBS]                       CreateSessionAndPackage: done
    4240: 2009-08-24 12:02:07.315 [CBS]                       ...parents that will be auto-installed: '<none>'
    4240: 2009-08-24 12:02:07.315 [CBS]                       ...default children to turn-off: '<none>'
    4240: 2009-08-24 12:02:07.393 [CBS]                       ...current state of 'DesktopExperience': p: Staged, a: Staged, s: UninstallRequested
    4240: 2009-08-24 12:02:07.393 [CBS]                       ...setting state of 'DesktopExperience' to 'InstallRequested'
    4240: 2009-08-24 12:02:07.408 [CBS]                       ...'DesktopExperience' : applicability: Applicable
    4240: 2009-08-24 12:02:57.063 [CbsUIHandler]              Initiate: 
    4240: 2009-08-24 12:02:57.079 [InstallationProgressPage]  Installing...
    4240: 2009-08-24 12:02:58.186 [InstallationProgressPage]  Verifying installation...
    4240: 2009-08-24 12:02:58.358 [InstallationProgressPage]  Installing...
    4240: 2009-08-24 12:03:10.354 [CbsUIHandler]              Error: -2147418113 : 
    4240: 2009-08-24 12:03:10.354 [CbsUIHandler]              Terminate: 
    4240: 2009-08-24 12:03:10.354 [CBS] Error (Id=0) Function: 'NativeMethods.GetPackageStatus(out status)' failed: 8000ffff (-2147418113)
    4240: 2009-08-24 12:03:10.354 [CBS]                       ...done installing 'DesktopExperience '. Status: -2147418113 (8000ffff)
    4240: 2009-08-24 12:03:10.354 [InstallationProgressPage]  Verifying installation...
    4240: 2009-08-24 12:03:10.401 [Provider]                  Skipped configuration of 'CoreClientPackOptionalComponent' because install operation failed.
    4240: 2009-08-24 12:03:10.401 [Provider]                  
    [STAT] ---- CBS Session Consolidation -----
    [STAT] For 
              'CoreClientPackOptionalComponent'[STAT] installation(s) took '65.6523825' second(s) total.
    [STAT] Configuration(s) took '0.0003589' second(s) total.
    [STAT] Total time: '65.6527414' second(s).

    Monday, August 24, 2009 8:56 PM
  • Hi,

     

    You may first try the resolution in the article Darrell has provided. If the issue persists, please restart the computer and install Desktop Experience again. If the error still appears, try Method 2 in the following article:

     

    http://support.microsoft.com/kb/946414/en-us

     

    Hope it helps.

     

    Tim Quan - MSFT

     

    Tuesday, August 25, 2009 3:07 AM
    Moderator
  • Did you ever resolve the issue above?  I recently had the same problem and have not found solution.

    Best,

    CFord93

    Thursday, October 01, 2009 3:18 PM
  • im running windows server 2008 standed edition

    same problem here ,  tried all of the above suggestions still no luck
     
    <Error>: Attempt to install Desktop Experience failed with error code 0x8000FFFF. Catastrophic failure (Exception from HRESULT: 0x8000FFFF (E_UNEXPECTED))

    any more sugestions guys  thankyou all
    Thursday, October 22, 2009 3:03 PM
  • Hi, I had the same problem. Remove hotfixes KB973540 and KB968816, reboot and then re-install the desktop experience feature. It will work now.
    Cheers, Jude.
    • Proposed as answer by judesudbury Friday, October 30, 2009 10:04 AM
    Friday, October 30, 2009 10:00 AM
  • Jude,

    I tried removing these hot fixes as well as every other suggestions in this article (and others) and rebooted I don't know how many times without success. I am getting the same CBS errors as above.

    Any other idea/suggestions?

    Thanks, Yves
    Tuesday, November 24, 2009 2:58 PM
  • Hello Yvesc,
    Do you have Webdav 7.5 installed?
    You may want to try uninstalling it.
    Thanks, Darrell Gorter This posting is provided "AS IS" with no warranties, and confers no rights
    Tuesday, November 24, 2009 9:07 PM
  • Same problem here, it's driving me insane. How can I remove KB973540 and KB968816 if they are not listed? My sbs2008 in up to date but those hotfixes do not exist. Did anyone fix the problem without performing a clean install or a recovery? Thanks
    Wednesday, December 02, 2009 10:11 AM
  • Darrell,

    Just saw your suggestion now (I had given up on this). I do NOT have Webdav 7.5 installed but thanks for the help.

    Any other suggestions?

    Yves
    Monday, December 14, 2009 4:14 PM
  • Hello Yvesc
    Have you run the System Update Readiness Tool

    947821 Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;947821


    I would like to see if it reports any errors
    Log file after running it is at %SYSTEMROOT%\Logs\CBS\CheckSUR.log
    Thanks, Darrell Gorter This posting is provided "AS IS" with no warranties, and confers no rights
    Monday, December 14, 2009 4:43 PM
  • Darell,

    I run the System Update Readiness Tool and there were no errors reported. Here is the content of the CheckSUR.log:

    =================================
    Checking System Update Readiness.
    Binary Version 6.0.6002.22202
    Package Version 6.0
    2009-12-14 13:50

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 915
     No errors detected

    Strange I had to install the tool manually: Windows Update did not install it (and it was not installed before).

    Thanks for your prompt reply. Any other idea?

    Monday, December 14, 2009 8:13 PM
  • Hello Yvesc,
    Can you take a look at the servermanager.log which should in \windows\logs folder?
    See what errors are reported in that log file
    Thanks, Darrell Gorter This posting is provided "AS IS" with no warranties, and confers no rights
    Monday, December 14, 2009 11:40 PM
  • Here is what I found in this file. Please let me know if you need the entire file. Thanks, Yves

    7148: 2009-12-14 14:09:44.308 [Provider]                  Sync:: host: 'ClientPackOptionalComponent', guest: 'CoreClientPackOptionalComponent', guest deleted?: False
    7148: 2009-12-14 14:09:44.313 [Provider]                  Begin installation of 'CoreClientPackOptionalComponent'...
    7148: 2009-12-14 14:09:44.317 [Provider]                  Install: Guest: 'CoreClientPackOptionalComponent', updateElement: 'DesktopExperience'
    7148: 2009-12-14 14:09:44.322 [Provider]                  Installation queued for 'CoreClientPackOptionalComponent'.
    7148: 2009-12-14 14:09:44.326 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/OCs/WindowsActivationServiceOptionalComponent/NetEnvironment skipped because it is not changed.
    7148: 2009-12-14 14:09:44.331 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/OCs/WindowsActivationServiceOptionalComponent/ConfigurationApplicationProgrammingInterface skipped because it is not changed.
    7148: 2009-12-14 14:09:44.335 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/FtpPublishingServices skipped because it is not changed.
    7148: 2009-12-14 14:09:44.340 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerManagementTools skipped because it is not changed.
    7148: 2009-12-14 14:09:44.344 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/OCs/WindowsActivationServiceOptionalComponent/ProcessModel skipped because it is not changed.
    7148: 2009-12-14 14:09:44.349 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/OCs/SimpleMailTransferProtocolOptionalComponent/CoreSimpleMailTransferProtocolOptionalComponent skipped because it is not changed.
    7148: 2009-12-14 14:09:44.353 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/OCs/WinFxOptionalComponent/WindowsCommunicationFoundationActivationComponents skipped because it is not changed.
    7148: 2009-12-14 14:09:44.357 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/OCs/WinFxOptionalComponent/XpsViewer skipped because it is not changed.
    7148: 2009-12-14 14:09:44.362 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/OCs/WinFxOptionalComponent/CoreWinFxOptionalComponent skipped because it is not changed.
    7148: 2009-12-14 14:09:44.366 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/OCs/RemoteServerAdminToolsOptionalComponent/FeatureAdminTools skipped because it is not changed.
    7148: 2009-12-14 14:09:44.371 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/OCs/WirelessClientOptionalComponent/CoreWirelessClientOptionalComponent skipped because it is not changed.
    7148: 2009-12-14 14:09:44.375 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/OCs/PowerShellOptionalComponent/CorePowerShellOptionalComponent skipped because it is not changed.
    7148: 2009-12-14 14:09:44.379 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/OCs/RemoteServerAdminToolsOptionalComponent/RoleAdminTools skipped because it is not changed.
    7148: 2009-12-14 14:09:44.384 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/OCs/RemoteAssistanceOptionalComponent/CoreRemoteAssistanceOptionalComponent skipped because it is not changed.
    7148: 2009-12-14 14:09:44.388 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent skipped because it is not changed.
    7148: 2009-12-14 14:09:44.392 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/FileServerRole/FileServerCore skipped because it is not changed.
    7148: 2009-12-14 14:09:44.397 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/PrintServerRole/PrintServerCore skipped because it is not changed.
    7148: 2009-12-14 14:09:44.401 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/FileServerRole/WindowsSearchService skipped because it is not changed.
    7148: 2009-12-14 14:09:44.405 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/FaxServerRole/FaxCore skipped because it is not changed.
    7148: 2009-12-14 14:09:44.410 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerManagementTools/InternetInformationServicesManagementScriptsAndTools skipped because it is not changed.
    7148: 2009-12-14 14:09:44.414 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerManagementTools/InternetInformationServicesManagementConsole skipped because it is not changed.
    7148: 2009-12-14 14:09:44.418 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerManagementTools/ManagementService skipped because it is not changed.
    7148: 2009-12-14 14:09:44.423 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerManagementTools/InternetInformationServices6ManagementCompatibility skipped because it is not changed.
    7148: 2009-12-14 14:09:44.427 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/OCs/RemoteServerAdminToolsOptionalComponent/RoleAdminTools/WebServerTools skipped because it is not changed.
    7148: 2009-12-14 14:09:44.431 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/FtpPublishingServices/FtpManagementConsole skipped because it is not changed.
    7148: 2009-12-14 14:09:44.436 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/ApplicationDevelopment skipped because it is not changed.
    7148: 2009-12-14 14:09:44.441 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/FtpPublishingServices/FtpServer skipped because it is not changed.
    7148: 2009-12-14 14:09:44.445 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/OCs/RemoteServerAdminToolsOptionalComponent/RoleAdminTools/PrintServicesTools skipped because it is not changed.
    7148: 2009-12-14 14:09:44.449 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/OCs/RemoteServerAdminToolsOptionalComponent/RoleAdminTools/FaxTools skipped because it is not changed.
    7148: 2009-12-14 14:09:44.454 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/OCs/WinFxOptionalComponent/WindowsCommunicationFoundationActivationComponents/HttpActivation skipped because it is not changed.
    7148: 2009-12-14 14:09:44.458 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/CommonHttpFeatures skipped because it is not changed.
    7148: 2009-12-14 14:09:44.463 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/OCs/WinFxOptionalComponent/WindowsCommunicationFoundationActivationComponents/NonHttpActivation skipped because it is not changed.
    7148: 2009-12-14 14:09:44.467 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/HealthAndDiagnostics skipped because it is not changed.
    7148: 2009-12-14 14:09:44.471 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/SecurityComponents skipped because it is not changed.
    7148: 2009-12-14 14:09:44.476 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/OCs/RemoteServerAdminToolsOptionalComponent/FeatureAdminTools/SmtpServerTools skipped because it is not changed.
    7148: 2009-12-14 14:09:44.480 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/Performance skipped because it is not changed.
    7148: 2009-12-14 14:09:44.485 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/CommonHttpFeatures/HttpRedirection skipped because it is not changed.
    7148: 2009-12-14 14:09:44.489 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/ApplicationDevelopment/AspNetPages skipped because it is not changed.
    7148: 2009-12-14 14:09:44.493 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/ApplicationDevelopment/ActiveServerPages skipped because it is not changed.
    7148: 2009-12-14 14:09:44.498 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/ApplicationDevelopment/NetFxExtensibility skipped because it is not changed.
    7148: 2009-12-14 14:09:44.502 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/CommonHttpFeatures/StaticContent skipped because it is not changed.
    7148: 2009-12-14 14:09:44.506 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/CommonHttpFeatures/DirectoryBrowse skipped because it is not changed.
    7148: 2009-12-14 14:09:44.511 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/CommonHttpFeatures/HttpErrors skipped because it is not changed.
    7148: 2009-12-14 14:09:44.515 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/SecurityComponents/RequestFiltering skipped because it is not changed.
    7148: 2009-12-14 14:09:44.520 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/CommonHttpFeatures/DefaultDocument skipped because it is not changed.
    7148: 2009-12-14 14:09:44.524 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/SecurityComponents/UrlAuthorization skipped because it is not changed.
    7148: 2009-12-14 14:09:44.528 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/SecurityComponents/InternetInformationServicesClientCertificateMappingAuthentication skipped because it is not changed.
    7148: 2009-12-14 14:09:44.533 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/HealthAndDiagnostics/RequestMonitor skipped because it is not changed.
    7148: 2009-12-14 14:09:44.537 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/Performance/StaticContentCompression skipped because it is not changed.
    7148: 2009-12-14 14:09:44.541 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/SecurityComponents/IPSecurity skipped because it is not changed.
    7148: 2009-12-14 14:09:44.546 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/SecurityComponents/ClientCertificateMappingAuthentication skipped because it is not changed.
    7148: 2009-12-14 14:09:44.550 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/HealthAndDiagnostics/OdbcLogging skipped because it is not changed.
    7148: 2009-12-14 14:09:44.554 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/HealthAndDiagnostics/CustomLogging skipped because it is not changed.
    7148: 2009-12-14 14:09:44.559 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/SecurityComponents/BasicAuthentication skipped because it is not changed.
    7148: 2009-12-14 14:09:44.564 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/SecurityComponents/DigestAuthentication skipped because it is not changed.
    7148: 2009-12-14 14:09:44.568 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/SecurityComponents/WindowsAuthentication skipped because it is not changed.
    7148: 2009-12-14 14:09:44.572 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/Performance/DynamicContentCompression skipped because it is not changed.
    7148: 2009-12-14 14:09:44.577 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/ApplicationDevelopment/ServerSideIncludes skipped because it is not changed.
    7148: 2009-12-14 14:09:44.581 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/HealthAndDiagnostics/Tracing skipped because it is not changed.
    7148: 2009-12-14 14:09:44.586 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/ApplicationDevelopment/InternetServiceApiFilters skipped because it is not changed.
    7148: 2009-12-14 14:09:44.590 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/ApplicationDevelopment/Cgi skipped because it is not changed.
    7148: 2009-12-14 14:09:44.594 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/ApplicationDevelopment/InternetServiceApiExtensions skipped because it is not changed.
    7148: 2009-12-14 14:09:44.599 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/HealthAndDiagnostics/HttpLogging skipped because it is not changed.
    7148: 2009-12-14 14:09:44.603 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerManagementTools/InternetInformationServices6ManagementCompatibility/InternetInformationServices6DatabaseCompatibility skipped because it is not changed.
    7148: 2009-12-14 14:09:44.608 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerComponent/HealthAndDiagnostics/LoggingTools skipped because it is not changed.
    7148: 2009-12-14 14:09:44.612 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerManagementTools/InternetInformationServices6ManagementCompatibility/InternetInformationServices6WmiCompatibility skipped because it is not changed.
    7148: 2009-12-14 14:09:44.616 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerManagementTools/InternetInformationServices6ManagementCompatibility/InternetInformationServices6ManagementConsole skipped because it is not changed.
    7148: 2009-12-14 14:09:44.621 [Sync]                      Sync of /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_Computer_2005_09_ComputerType_e684a6df-9416-4d0e-9769-9692e1479329.xml/WindowsServer/Roles/WebServerRole/WebServerManagementTools/InternetInformationServices6ManagementCompatibility/InternetInformationServices6ScriptingTools skipped because it is not changed.
    7148: 2009-12-14 14:09:44.626 [CBS]                       installing 'DesktopExperience ' ...
    7148: 2009-12-14 14:09:44.630 [CBS]                       CreateSessionAndPackage: begin
    7148: 2009-12-14 14:09:49.536 [CBS]                       CreateSessionAndPackage: done
    7148: 2009-12-14 14:09:49.541 [CBS]                       ...parents that will be auto-installed: '<none>'
    7148: 2009-12-14 14:09:49.546 [CBS]                       ...default children to turn-off: '<none>'
    7148: 2009-12-14 14:09:49.691 [CBS]                       ...current state of 'DesktopExperience': p: Staged, a: Staged, s: UninstallRequested
    7148: 2009-12-14 14:09:49.696 [CBS]                       ...setting state of 'DesktopExperience' to 'InstallRequested'
    7148: 2009-12-14 14:09:49.761 [CBS]                       ...'DesktopExperience' : applicability: Applicable
    7148: 2009-12-14 14:11:36.770 [CbsUIHandler]              Initiate: 
    7148: 2009-12-14 14:11:36.815 [InstallationProgressPage]  Installing...
    7148: 2009-12-14 14:11:39.955 [InstallationProgressPage]  Verifying installation...
    7148: 2009-12-14 14:11:40.155 [InstallationProgressPage]  Installing...
    7148: 2009-12-14 14:11:54.843 [CbsUIHandler]              Error: -2147418113 : 
    7148: 2009-12-14 14:11:54.849 [CbsUIHandler]              Terminate: 
    7148: 2009-12-14 14:11:54.853 [CBS] Error (Id=0) Function: 'NativeMethods.GetPackageStatus(out status)' failed: 8000ffff (-2147418113)
    7148: 2009-12-14 14:11:54.858 [CBS]                       ...done installing 'DesktopExperience '. Status: -2147418113 (8000ffff)
    7148: 2009-12-14 14:11:54.863 [InstallationProgressPage]  Verifying installation...
    7148: 2009-12-14 14:11:54.972 [Provider]                  Skipped configuration of 'CoreClientPackOptionalComponent' because install operation failed.
    7148: 2009-12-14 14:11:54.976 [Provider]                  
    [STAT] ---- CBS Session Consolidation -----
    [STAT] For 
              'CoreClientPackOptionalComponent'[STAT] installation(s) took '130.2378638' second(s) total.
    [STAT] Configuration(s) took '0.0048049' second(s) total.
    [STAT] Total time: '130.2426687' second(s).
    
    7148: 2009-12-14 14:11:54.981 [Provider] Error (Id=0) Sync Result - Success: False, RebootRequired: False, Id: /RMTInstances/http___schemas.microsoft.com_sdm_Windows_ServerManager_ClientPack_2005_09_CoreClientPackOptionalComponentType_4e1f366e-8de9-45f8-9b2c-39a9afa9bf33.xml
    7148: 2009-12-14 14:11:54.986 [Provider] Error (Id=0) Sync Message - OperationKind: Install, MessageType: Error, MessageCode: -2147418113, Message: Attempt to install Desktop Experience failed with error code 0x8000FFFF., AdditionalMessage: Catastrophic failure (Exception from HRESULT: 0x8000FFFF (E_UNEXPECTED))
    
    Tuesday, December 15, 2009 2:10 PM
  • Hello Yvesc,
    Check if this file exists ; C:\Windows\system32\ServerManager\Cache\CbsUpdateState.

    Check for a pending.xml file at c:\Windows\Winsxs folder as well.

    Report back what is on these registry keys:

    HKEY_LOCAL_MACHINE\COMPONENTS\PendingXmlIdentifier

    HKEY_LOCAL_MACHINE\COMPONENTS\NextQueueEntryIndex

    HKEY_LOCAL_MACHINE\COMPONENTS\AdvancedInstallersNeedResolving


    Thanks, Darrell Gorter This posting is provided "AS IS" with no warranties, and confers no rights
    Tuesday, December 15, 2009 6:28 PM
  • Darrell,

    CbsUpdateState.bin does exist.

    pending.xml does NOT exist.

    I have NONE of these keys in the registry.

    Thanks, Yves





    Thursday, December 17, 2009 10:09 PM
  • I'm having the same problems with a Server 2008 Terminal Server.

    Darrell, I see your first suggestion relates to error 0x80000FFF but the OP quoted error 0x8000FFFF. Hope you're not offering solutions to a different problem?!

    Did anyone have any joy with this? I'm currently uninstalling updates to see if it makes any difference.

    Saturday, January 02, 2010 11:30 PM
  • To fix the 0x8000FFFF install problem on my Server 2008 Terminal Server, I uninstalled some of the updates mentioned in the c:\windows\logs\cbs.log file. After uninstalling the Windows 2008 Service Pack (KB948465, which takes a reboot, re-log in to complete and, I think, another reboot) it installed fine.

    Hope this works for you too!
    • Proposed as answer by JB-SNIFL Sunday, January 03, 2010 12:24 AM
    Sunday, January 03, 2010 12:18 AM
  • JB-SNIFL,

    Great suggestion, thanks a lot! After uninstalling Windows 2008 Service Pack 2 (KB948465), I was able to re-install the Desktop Experience and use it. 

    The only issue I have is now Windows Update does not detect that SP2 is not installed and I cannot re-install it..... and it is not in the list of hidden updates.

    Any idea? I am going to re-install it manually but any idea why Windows Update does not detect it is not installed.

    Thanks again, Yves
    Friday, January 08, 2010 4:49 PM
  • I am in the process of trying this now. Thank you all for the helpful tips, I will let you know how this goes.
    Monday, January 25, 2010 2:35 AM
  • I was experiencing the same problem and, after reading through this thread, I solved it by searching through my (27MB!) cbs.log file for errors.  Based on the timestamps, the file began at the point I started installing the feaure (the former contents were automatically archived to cbs.persist.log).  About 80% through the file, the first instance of "E_UNEXPECTED" appeared, which was apparently the failure point where things began rolling backward.  The KBxxxxx update that was listed just before "E_UNEXPECTED" was KB973540 (just as it was for an earlier poster in this thread).  This update addresses a vulnerability in several versions of Media Player (including version 11 that comes with Desktop Experience feature).  Here are the relevant lines from the cbs.log file:


    2010-01-31 17:07:25, Info                  CBS    Exec: Installing Package: Package_6_for_KB973540~31bf3856ad364e35~amd64~~6.0.1.0, Update: 973540-20_neutral_GDR, InstallDeployment: amd64_1dc9fed2b0b60830c6bf458c5b5df9fc_31bf3856ad364e35_6.0.6002.18065_none_fed3235b4d6ed103
    2010-01-31 17:07:25, Error                 CSI    0000000b (F) Assembly installed and uninstalled with same reference in single transaction (id = @0x287b530, guid = {d16d444c-56d8-11d5-882d-0080c847b195}, ref = [76]"Package_6_for_KB973540~31bf3856ad364e35~amd64~~6.0.1.0.973540-20_neutral_GDR")
    [gle=0x80004005]


    Anyway, I uninstalled ONLY this particular update (KB973540), and was then able to install the Desktop Experience feature without any errors.

    In my particular case, my best guess as to the cause of the problem is that Desktop Experience had previously been installed on this server for several months (over the course of which, the server received many updates, including SP2 I believe), but was later removed I ... can't remember why I removed it, but I must have concluded that it wasn't needed for what I was doing.

    Hope this helps somebody -- this thread certainly helped me!  Thanks!

     -Jim
    • Proposed as answer by PatLuja Thursday, March 11, 2010 1:35 PM
    Monday, February 01, 2010 2:31 AM
  • Spec07 - your process was right on for me.  I had to uninstall KB973540, KB972145, KB968816.
    Tuesday, February 09, 2010 5:26 PM
  • Thanks Spec07 It also worked for me :-)
    Wednesday, April 21, 2010 6:42 PM