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0x8004060C error with Exchange email account

    Question

  •  We have an issue with an Exchange email account returning the following error:

    Task 'Microsoft Exchange Server - Sending' reported error (0x8004060C): 'The message store has reached its maximum size.  To reduce the amount of data in this message store, select some items that you no longer need, an permanently (SHIFT + DEL) delete them.'

    Outlook 2003, SP3

    XP Professional, SP3

    Exchange Server 2003, SP2

    I have already explored http://support.micorsoft.com/kb/894795/en-us?FR=1&PA=1&SD=HSCH

    The hotfix does not work with SP2.

    Deleting Old messages does not have an effect.

    How can I resolve this?
    Tuesday, July 01, 2008 5:24 PM

Answers