none
Background Intelligent Transfer Service (BITS) fails to start with error 2147942402 (0x80070002)

    Question

  • I am on a Windows 2003 R2 Standard SP2 (32-bit). BITS refuses to start. System Event log has error 7024 "The Background Intelligent Transfer Service service terminated with service-specific error 2147942402 (0x80070002)". I have tried ALL suggestions found online (the are summarized in this article: http://www.itexperience.net/2009/03/01/fix-the-background-intelligent-transfer-service-service-terminated-with-service-specific-error-2147942402-0x80070002/). No luck so I am basically stuck. Any other ideas? Thanks!

    samedi 16 février 2013 01:10

Toutes les réponses

  • I am on a Windows 2003 R2 Standard SP2 (32-bit). BITS refuses to start. System Event log has error 7024 "The Background Intelligent Transfer Service service terminated with service-specific error 2147942402 (0x80070002)". I have tried ALL suggestions found online (the are summarized in this article: http://www.itexperience.net/2009/03/01/fix-the-background-intelligent-transfer-service-service-terminated-with-service-specific-error-2147942402-0x80070002/). No luck so I am basically stuck. Any other ideas? Thanks!

    Try this:

    http://technet.microsoft.com/en-us/library/cc720473(v=WS.10).aspx

    ERROR_FILE_NOT_FOUND

    0x80070002

    The “Parameters” key is missing. Ensure that the following keys and values exist: HKLM\SYSTEM\CurrentControlSet\Services\BITS\Parameters\ServiceDll= %SystemRoot%\System32\qmgr.dll


    Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
    SolarWinds Head Geek
    Microsoft MVP - Software Distribution (2005-2013)
    My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    lundi 18 février 2013 14:18
    Modérateur
  • hi Lawrence and thanks for the reply. I checked and the registry entry is there and the dll is where it is supposed to be.

    Meanwhile I noticed there is a BITS update package online (http://support.microsoft.com/kb/923845) with qmgr.dll version 6.7.3790.4088 (we were running 6.6.3790.3959). I installed this but still got the same error when trying to start BITS. I then went through the usual BITS-fix routine (http://www.itexperience.net/2009/03/01/fix-the-background-intelligent-transfer-service-service-terminated-with-service-specific-error-2147942402-0x80070002/) but again no luck.

    other suggestions? Should i try the steps under "Repairing a corrupted BITS configuration" in the URL you sent me?

    mardi 19 février 2013 19:16
  • hi again, i followed the process at the bottom of the article you gave me (http://technet.microsoft.com/en-us/library/cc720473(v=WS.10).aspx - some of the commands have syntax errors and i had to use common sense to fix these) and BITS is now working! :-) thanks!

    • Modifié criskrit jeudi 21 février 2013 06:54
    jeudi 21 février 2013 06:53

  • actually i take this back... BITS worked long enough to run Windows Update but now it won't run again and the new error message is: 7000 - The Background Intelligent Transfer Service service failed to start due to the following error: %%1290 0x50a. Any ideas?
    jeudi 21 février 2013 08:47
  • i followed the process at the bottom of the article you gave me (http://technet.microsoft.com/en-us/library/cc720473(v=WS.10).aspx - some of the commands have syntax errors and i had to use common sense to fix these)

    It's unfortunate about the syntax errors, but not entirely surprising. The reference I gave you is from the OpsGuide for WSUS3SP1, which means it was likely written in the 2006-2007 time frame, prior to the release of BITS 3.0. If you've upgraded the Win2003R2 server to BITS 3.0, that could account for the differences. It's also possible the document just has errors. :-//

    Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2013)
    My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    mardi 21 mai 2013 21:31
    Modérateur
  • BITS worked long enough to run Windows Update but now it won't run again and the new error message is: 7000 - The Background Intelligent Transfer Service service failed to start due to the following error: %%1290 0x50a. Any ideas?

    Most unfortunate that it failed again, but the error message you posted is incomplete, or inaccurate. Could you repost it if this issue still exists?

    Also, inasmuch as BITS is required to use WSUS and deploy Security Updates, you might also consider opening a (free) ticket with Microsoft PSS, inasmuch as "security issues" are free-support items, and this is definitely a "security issue" inasmuch as the infrastructure needed to patch a client ain't working.


    Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2013)
    My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    mardi 21 mai 2013 21:33
    Modérateur