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Portmap service will not start

    Domanda

  • Portmap service will not start with the WIN32_EXIT_CODE 31. The exit code means “A device attached to the system is not functioning.” but it is not clear which device. There is no warning or error seen in the device manager, also there is no error or warning logged in the event log about any specific device except for the Event-3002.  I am facing this issue during of the File Service and Service for NFS installation in a windows 2008 R2 server. All other dependent services of NFS are in running state except portmap because of which the NFS installation fails. There is no other process using port 111 when this error occurs but still the portmap service won’t start.

    Following is the status of the different services after the installation failed.

    C:\ >sc query rpcxdr

    SERVICE_NAME: rpcxdr

            TYPE               : 1  KERNEL_DRIVER

            STATE              : 4  RUNNING

                                    (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)

            WIN32_EXIT_CODE    : 0  (0x0)

            SERVICE_EXIT_CODE  : 0  (0x0)

            CHECKPOINT         : 0x0

            WAIT_HINT          : 0x0

     

    C:\ >sc query msnfsflt

     

    SERVICE_NAME: msnfsflt

            TYPE               : 2  FILE_SYSTEM_DRIVER

            STATE              : 4  RUNNING

                                    (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)

            WIN32_EXIT_CODE    : 0  (0x0)

            SERVICE_EXIT_CODE  : 0  (0x0)

            CHECKPOINT         : 0x0

            WAIT_HINT          : 0x0

    C:\ >sc query portmap

    SERVICE_NAME: portmap

            TYPE               : 1  KERNEL_DRIVER

            STATE              : 1  STOPPED

            WIN32_EXIT_CODE    : 31  (0x1f)

            SERVICE_EXIT_CODE  : 0  (0x0)

            CHECKPOINT         : 0x0

            WAIT_HINT          : 0x0

    Is there any a specific tool or trick available to debug this issue further?

    Regards,

    Poopesh

    mercoledì 20 febbraio 2013 03:50

Tutte le risposte

  • Hi,

    I am trying to involve someone familiar with this topic to further look at this issue. There might be some time delay. Appreciate your patience.

    Thank you for your understanding and support.


    Lawrence

    TechNet Community Support

    venerdì 22 febbraio 2013 08:06
    Moderatore
  • Any update on this?

    I am experiencing the exact same issue.


    M:\>sc query rpcxdr

    SERVICE_NAME: rpcxdr
            TYPE               : 1  KERNEL_DRIVER
            STATE              : 4  RUNNING
                                    (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN))
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0

    M:\>sc query msnfsflt

    SERVICE_NAME: msnfsflt
            TYPE               : 2  FILE_SYSTEM_DRIVER
            STATE              : 4  RUNNING
                                    (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN))
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0

    M:\>sc query portmap

    SERVICE_NAME: portmap
            TYPE               : 1  KERNEL_DRIVER
            STATE              : 1  STOPPED
                                    (NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN))

            WIN32_EXIT_CODE    : 31  (0x1f)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0

    M:\>

    venerdì 8 novembre 2013 15:05