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Windows Update with IE9 Bug?

    คำถาม

  • Hello All.

    Many times I installed fresh system Windows Server 2008 R2 SP1 from technet ISO.

    Install all updates, approx 65 updates with IE 9.

    After reboot I can see that Windows Update shows Windows Internet Explorer in Important Updates again!

    When I try to install it I get error: Code 9C48. Windows update encountered an unknown error

    Log is here:

    2012-04-12    16:01:59:156     776     f0    AU    No featured updates notifications to show
    2012-04-12    16:01:59:156     776     f0    AU    Successfully wrote event for AU health state:0
    2012-04-12    16:01:59:156    1548    4d8    CltUI    AU client got new directive = 'Shutdown', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, return = 0
    2012-04-12    16:01:59:156     776    89c    AU    AU received handle event
    2012-04-12    16:02:00:671     776    8b0    Agent      * Added update {D8BA5DBF-AADE-4125-BBDF-48DCC5950131}.101 to search result
    2012-04-12    16:02:00:671     776    8b0    Agent      * Added update {11EDC844-7375-4C9F-9D65-3B9C40C21EA1}.100 to search result
    2012-04-12    16:02:00:671     776    8b0    Agent      * Found 2 updates and 13 categories in search; evaluated appl. rules of 264 out of 570 deployed entities
    2012-04-12    16:02:00:671     776    8b0    Agent    *********
    2012-04-12    16:02:00:671     776    8b0    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2012-04-12    16:02:00:671     776    8b0    Agent    *************
    2012-04-12    16:02:00:671     776    8b0    Report    REPORT EVENT: {FD08FC31-767F-4F99-B59A-91DAF378B368}    2012-04-12 16:01:57:546+0400    1    182    101    {D8BA5DBF-AADE-4125-BBDF-48DCC5950131}    101    80070643    AutomaticUpdates    Failure    Content Install    Installation Failure: Windows failed to install the following update with error 0x80070643: Windows Internet Explorer 9 for Windows Server 2008 R2 for x64-based Systems.
    2012-04-12    16:02:00:671     776    8f0    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {4BB6D666-1C53-4CC9-95FA-A1BA307A27A7}]
    2012-04-12    16:02:00:671     776    8f0    AU      # 2 updates detected
    2012-04-12    16:02:00:671     776    8f0    AU    #########
    2012-04-12    16:02:00:671     776    8f0    AU    ##  END  ##  AU: Search for updates [CallId = {4BB6D666-1C53-4CC9-95FA-A1BA307A27A7}]
    2012-04-12    16:02:00:671     776    8f0    AU    #############
    2012-04-12    16:02:00:671     776    8f0    AU    No featured updates notifications to show
    2012-04-12    16:02:00:671     776    8f0    AU    Setting AU scheduled install time to 2012-04-12 23:00:00
    2012-04-12    16:02:00:671     776    8f0    AU    Successfully wrote event for AU health state:0
    2012-04-12    16:02:00:671     776    8f0    AU    Auto-approving update for download, updateId = {D8BA5DBF-AADE-4125-BBDF-48DCC5950131}.101, ForUx=0, IsOwnerUx=0, HasDeadline=0, IsMinor=0
    2012-04-12    16:02:00:671     776    8f0    AU    Auto-approved 1 update(s) for download (NOT for Ux)
    2012-04-12    16:02:00:671     776    8f0    AU    #############
    2012-04-12    16:02:00:671     776    8f0    AU    ## START ##  AU: Download updates
    2012-04-12    16:02:00:671     776    8f0    AU    #########
    2012-04-12    16:02:00:671     776    8f0    AU      # Approved updates = 1
    2012-04-12    16:02:00:671     776    8f0    AU    AU initiated download, updateId = {D8BA5DBF-AADE-4125-BBDF-48DCC5950131}.101, callId = {65A13653-518E-4789-BC88-A60286512477}
    2012-04-12    16:02:00:671     776    8f0    AU    Setting AU scheduled install time to 2012-04-12 23:00:00
    2012-04-12    16:02:00:671     776    8f0    AU    Successfully wrote event for AU health state:0
    2012-04-12    16:02:00:687     776    8f0    AU    Successfully wrote event for AU health state:0
    2012-04-12    16:02:00:687     776    8f0    AU      # Pending download calls = 1
    2012-04-12    16:02:00:687     776    8f0    AU    <<## SUBMITTED ## AU: Download updates
    2012-04-12    16:02:00:687     776    8f0    AU    Successfully wrote event for AU health state:0
    2012-04-12    16:02:00:687     776     f0    AU    Getting featured update notifications.  fIncludeDismissed = true
    2012-04-12    16:02:00:687     776     f0    AU    No featured updates available.
    2012-04-12    16:02:00:687     776     f0    AU    Getting featured update notifications.  fIncludeDismissed = true
    2012-04-12    16:02:00:687     776     f0    AU    No featured updates available.
    2012-04-12    16:02:00:703     776    8b0    Report    CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2012-04-12    16:02:00:703     776    8b0    Report    WER Report sent: 7.5.7601.17514 0x80070643 D8BA5DBF-AADE-4125-BBDF-48DCC5950131 Install 101 Unmanaged
    2012-04-12    16:02:00:703     776    8b0    Report    CWERReporter finishing event handling. (00000000)
    2012-04-12    16:02:00:703     776    8b0    DnldMgr    *************
    2012-04-12    16:02:00:703     776    8b0    DnldMgr    ** START **  DnldMgr: Downloading updates [CallerId = AutomaticUpdates]
    2012-04-12    16:02:00:703     776    8b0    DnldMgr    *********
    2012-04-12    16:02:00:703     776    8b0    DnldMgr      * Call ID = {65A13653-518E-4789-BC88-A60286512477}
    2012-04-12    16:02:00:703     776    8b0    DnldMgr      * Priority = 1, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2012-04-12    16:02:00:703     776    8b0    DnldMgr      * Updates to download = 1
    2012-04-12    16:02:00:703     776    8b0    Agent      *   Title = Windows Internet Explorer 9 for Windows Server 2008 R2 for x64-based Systems
    2012-04-12    16:02:00:703     776    8b0    Agent      *   UpdateId = {D8BA5DBF-AADE-4125-BBDF-48DCC5950131}.101
    2012-04-12    16:02:00:703     776    8b0    Agent      *     Bundles 1 updates:
    2012-04-12    16:02:00:703     776    8b0    Agent      *       {FC1BAD14-3330-4129-9ED0-CCFCFF967894}.101
    2012-04-12    16:02:00:703     776    8b0    DnldMgr    ***********  DnldMgr: Regulation Refresh [Svc: {9482F4B4-E343-43B6-B170-9A65BC822C77}]  ***********
    2012-04-12    16:02:00:703     776    8b0    DnldMgr      * Regulation call complete. 0x00000000
    2012-04-12    16:02:00:703     776    8b0    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {FC1BAD14-3330-4129-9ED0-CCFCFF967894}.101]  ***********
    2012-04-12    16:02:00:703     776    8b0    DnldMgr    Regulation: {9482F4B4-E343-43B6-B170-9A65BC822C77} - Update FC1BAD14-3330-4129-9ED0-CCFCFF967894 is "Priority" regulated and can NOT download. Sequence 2493 vs AcceptRate 0.
    2012-04-12    16:02:00:703     776    8b0    DnldMgr      * Update is not allowed to download due to regulation.
    2012-04-12    16:02:00:703     776    8b0    DnldMgr    Regulation: {9482F4B4-E343-43B6-B170-9A65BC822C77} - Update FC1BAD14-3330-4129-9ED0-CCFCFF967894 is "Priority" regulated and can NOT download. Sequence 2493 vs AcceptRate 0.
    2012-04-12    16:02:00:703     776    8b0    DnldMgr    Regulation: {9482F4B4-E343-43B6-B170-9A65BC822C77} - Update FC1BAD14-3330-4129-9ED0-CCFCFF967894 is "Priority" regulated and can NOT download. Sequence 2493 vs AcceptRate 0.
    2012-04-12    16:02:00:703     776    8b0    Agent    *********
    2012-04-12    16:02:00:703     776    8b0    Agent    **  END  **  Agent: Downloading updates [CallerId = AutomaticUpdates]
    2012-04-12    16:02:00:703     776    8b0    Agent    *************
    2012-04-12    16:02:05:671     776    8b0    Report    CWERReporter finishing event handling. (00000000)


    MVP | MCP Club lead, Moscow

    12 เมษายน 2555 12:07

คำตอบ

  • I seem to have solved the problem on my computer. I am installing Windows 7 Home Premium, but reading through this thread, the symptoms look similar enough. Please let me know if this also works for you.

    The basic premise seems to be that the IE9 installer that is online in Windows Update and even the IE9 consumer site is bad. So if we try to pull the installer from these online sources after April 10, we would always get a bad copy, whether it's from Windows Update or from a manual installation. You would know you have a bad installation if the version number in the "About Internet Explorer" dialog does not match the version number stored in the iexplore.exe executable. A good installation would have the version number displayed for both as 9.0.8112.16421. On my other computer with an old installation that updated without problems, this is indeed the version number being displayed.

    Based on this observation and taking a cue from Spectrum7glr's post about installations prior to April 10 working perfectly, I tried to locate an installer that would have binaries before April 10. Luckily, I was able to find one from Microsoft's Download Center.  Here's a link to the version for Windows 7 and Windows Server 2008 R2, 64-bit:

    http://www.microsoft.com/download/en/details.aspx?id=23332

    Instructions:

    1. Uninstall IE9, if you already have it installed, and restart the computer.
    2. Download the installer.
    3. Disconnect from the internet. This is important because the installer attempts to download the latest, bad binaries from Windows Update.
    4. Let the install finish, and restart.
    5. Reconnect to the internet and check Windows Update. If all went well, you should be able to see the Cumulative Update for IE9, instead of IE9 itself.

    Again, the key is to install without any internet connection, to prevent the installer from fetching the latest and bad binaries.

    Let me know if this works for you. I need to step out now, but will return later to perform further confirmation.

    Thanks and regards! Good luck to us.

    The above steps solved this problem according to another similar thread(http://social.technet.microsoft.com/Forums/en-US/winservergen/thread/2c252dbe-c833-424d-9b75-4948bb8fb816). It turns out to be caused by the bad IE9 installer. Using an earlier known good installer worked. 

    Regards,
    Clarence
    Forum Support
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    • ทำเครื่องหมายเป็นคำตอบโดย Clarence ZhangModerator 23 เมษายน 2555 1:56
    16 เมษายน 2555 6:50
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