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Windows 2008R2 with SCE 2010 update problem and windows update error 80248015

    Soru

  • Good day

    I posted this original in the SCE forum but they recommend that I try the WSUS forum

    I am having an issue with my Windows 2008R2 RTM server running SCE 2010 which has WSUS as part of it.

    I use this server to apply updates to all my clients NOT my servers.  When I update my servers I go online via windows update and manually windows update for that.  As of today out of the blue I started getting 80248015 and it can't connect to MS Site.  I checked my other servers and none of them are having any issues so I know it's just this server.  I looked up the error.

    So I am not sure what group this would be under Windows Update or SCE because of the following issue

    1 check time and date and make sure they are right - I did that and all looked fine

    2: Stop the WuAuServ service and rename the distribution group in the windows folder which is a common fix.  So I went and stopped the service (Windows Update) and tried to rename the folder as soon as I did that, I get an error saying that the folder is in use.  I looked at the service and saw that it was not active so I tried to start the service.  Make a long story short it seems that the service is restarting after I shut it down so I can’t change the folder name.

    Is this because of SCE?  Is there another thing to turn off the service such as a dependency or do I just change it to disabled then turn off service then rename folder then start service and change it back to automatic /delayed?

    I don’t want to do anything that may affect the functionality of my SCE (WSUS) to update my clients but I need to be able to update my server can someone please advises.  I am affried that if I try to remove the software distribution folder in the windows folder it may also effect the WSUS part of things.

    Thanks

    Adam Raff

    Below is the copy of the update log in case you need it.

    2012-06-06          10:43:48:078        884        2624       AU           Triggering AU detection through DetectNow API

    2012-06-06          10:43:48:078        884        2624       AU           Triggering Online detection (interactive) non-default

    2012-06-06          10:43:48:083        884        1a88       AU           #############

    2012-06-06          10:43:48:083        884        1a88       AU           ## START ##  AU: Search for updates

    2012-06-06          10:43:48:083        884        1a88       AU           #########

    2012-06-06          10:43:48:084        884        1a88       AU           <<## SUBMITTED ## AU: Search for updates [CallId = {EEE61033-FAEB-452A-9111-F5B023E2B487}]

    2012-06-06          10:43:48:084        884        2580       Agent     *************

    2012-06-06          10:43:48:084        884        2580       Agent     ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]

    2012-06-06          10:43:48:084        884        2580       Agent     *********

    2012-06-06          10:43:48:084        884        2580       Agent       * Online = Yes; Ignore download priority = No

    2012-06-06          10:43:48:084        884        2580       Agent       * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"

    2012-06-06          10:43:48:084        884        2580       Agent       * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service

    2012-06-06          10:43:48:084        884        2580       Agent       * Search Scope = {Machine}

    2012-06-06          10:43:48:086        884        2580       Misc        Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:

    2012-06-06          10:43:48:090        884        2580       Misc        Microsoft signed: Yes

    2012-06-06          10:43:54:905        884        2580       Misc        Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:

    2012-06-06          10:43:54:910        884        2580       Misc        Microsoft signed: Yes

    2012-06-06          10:43:54:912        884        2580       Agent     WARNING: Failed to delete the existing cached auth cab, keep going. hr=0x80070005

    2012-06-06          10:43:54:912        884        2580       Agent     WARNING: Failed to extract auth cab 0x80070005

    2012-06-06          10:43:54:912        884        2580       Agent     WARNING: Failed to copy the backed up authorization cab for service 7971f918-a847-4430-9279-4a52d1efe18d, keep going. hr=0X80070005

    2012-06-06          10:43:54:912        884        2580       Agent     Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab

    2012-06-06          10:43:54:912        884        2580       Misc        Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:

    2012-06-06          10:43:54:916        884        2580       Misc        Microsoft signed: Yes

    2012-06-06          10:43:55:008        884        2580       Misc        WARNING: WinHttp: SafeCreateFile failed. error 0x80070005

    2012-06-06          10:43:55:008        884        2580       Misc        WARNING: WinHttp: DoFileDownload PerformDownload failed. error 0x80070005

    2012-06-06          10:43:55:129        884        2580       Misc        WARNING: WinHttp: SafeCreateFile failed. error 0x80070005

    2012-06-06          10:43:55:129        884        2580       Misc        WARNING: WinHttp: DoFileDownload PerformDownload failed. error 0x80070005

    2012-06-06          10:43:55:252        884        2580       Misc        WARNING: WinHttp: SafeCreateFile failed. error 0x80070005

    2012-06-06          10:43:55:252        884        2580       Misc        WARNING: WinHttp: DoFileDownload PerformDownload failed. error 0x80070005

    2012-06-06          10:43:55:372        884        2580       Misc        WARNING: WinHttp: SafeCreateFile failed. error 0x80070005

    2012-06-06          10:43:55:372        884        2580       Misc        WARNING: WinHttp: DoFileDownload PerformDownload failed. error 0x80070005

    2012-06-06          10:43:55:372        884        2580       Misc        WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab: error 0x80070005

    2012-06-06          10:43:55:372        884        2580       Agent     WARNING: Failed to download auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d from http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab, hr=0X80070005

    2012-06-06          10:43:55:372        884        2580       Setup      Checking for agent SelfUpdate

    2012-06-06          10:43:55:372        884        2580       Setup      Client version: Core: 7.4.7600.226  Aux: 7.4.7600.226

    2012-06-06          10:43:55:374        884        2580       Misc        Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:

    2012-06-06          10:43:55:377        884        2580       Misc        Microsoft signed: Yes

    2012-06-06          10:43:55:450        884        2580       Misc        Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:

    2012-06-06          10:43:55:453        884        2580       Misc        Microsoft signed: Yes

    2012-06-06          10:43:55:455        884        2580       Misc        Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:

    2012-06-06          10:43:55:459        884        2580       Misc        Microsoft signed: Yes

    2012-06-06          10:44:00:459        884        2580       Misc        Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:

    2012-06-06          10:44:00:464        884        2580       Misc        Microsoft signed: Yes

    2012-06-06          10:44:00:464        884        2580       Setup      Skipping SelfUpdate check based on the /SKIP directive in wuident

    2012-06-06          10:44:00:465        884        2580       Setup      SelfUpdate check completed.  SelfUpdate is NOT required.

    2012-06-06          10:44:00:554        884        2580       DtaStor   FATAL: Service 7971F918-A847-4430-9279-4A52D1EFE18D requested, but it is expired

    2012-06-06          10:44:00:560        884        2580       Agent       * WARNING: Exit code = 0x80248015

    2012-06-06          10:44:00:560        884        2580       Agent     *********

    2012-06-06          10:44:00:560        884        2580       Agent     **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]

    2012-06-06          10:44:00:560        884        2580       Agent     *************

    2012-06-06          10:44:00:560        884        2580       Agent     WARNING: WU client failed Searching for update with error 0x80248015

    2012-06-06          10:44:00:560        884        d84         AU           >>##  RESUMED  ## AU: Search for updates [CallId = {EEE61033-FAEB-452A-9111-F5B023E2B487}]

    2012-06-06          10:44:00:560        884        d84         AU             # WARNING: Search callback failed, result = 0x80248015

    2012-06-06          10:44:00:560        884        d84         AU             # WARNING: Failed to find updates with error code 80248015

    2012-06-06          10:44:00:560        884        d84         AU           #########

    2012-06-06          10:44:00:560        884        d84         AU           ##  END  ##  AU: Search for updates [CallId = {EEE61033-FAEB-452A-9111-F5B023E2B487}]

    2012-06-06          10:44:00:560        884        d84         AU           #############

    2012-06-06          10:44:00:561        884        d84         AU           Successfully wrote event for AU health state:0

    2012-06-06          10:44:05:560        884        2580       Report    REPORT EVENT: {63838EC4-0A7E-4CA0-80DB-60054C9826D2}                2012-06-06 10:44:00:560-0400      1              148         101         {00000000-0000-0000-0000-000000000000}            0                80248015             AutomaticUpdates               Failure    Software Synchronization   Windows Update Client failed to detect with error 0x80248015.

    2012-06-06          10:44:05:584        884        2580       Report    CWERReporter::HandleEvents - WER report upload completed with status 0x8

    2012-06-06          10:44:05:584        884        2580       Report    WER Report sent: 7.4.7600.226 0x80248015 00000000-0000-0000-0000-000000000000 Scan 101 Unmanaged

    2012-06-06          10:44:05:584        884        2580       Report    CWERReporter finishing event handling. (00000000)

    06 Haziran 2012 Çarşamba 14:51

Yanıtlar

  • Towards the pure WSUS on Windows Server 2008 R2 is really a common fix. After stoppting the services, you could rename the distribution folder as I expected. I'm not sure why in this situation the service is automatically started when you stopped it. From my side testing, it works properly.

    Since the System Center Essentials is installed, I'm not sure whether it make an influence here or not.

    A good way to test if the WSUS is working properly is by running the wsusutil checkhealth command via the command line. Wsusutil is located in c:\program files\update services\tools folder. This will create a log in the event viewer if something is not correct on the WSUS with errors/ alerts in the application log.

    There is link for your reference:

    Title: Managing WSUS 3.0 from the Command Line

    URL: http://technet.microsoft.com/en-us/library/cc708604(v=ws.10).aspx

    Regards,

    James


    James Xiong

    TechNet Community Support

    • Yanıt Olarak İşaretleyen adamraff 20 Haziran 2012 Çarşamba 18:37
    15 Haziran 2012 Cuma 07:14
    Moderatör

Tüm Yanıtlar

  • Hi,

    Since the System Center Essentials and WSUS installed on the same server, I think not only the Windows Update service but also the BITS service need to be stopped.

    You could run the following command in the Windows PowerShell to get a basic status of your server before you renamed the software distribution folder.

    Get-Service | Where-Object {$_.displayname -like “*Update*” -or $_.displayname -like “background*”} | Format-Table -Autosize

    After running the command above, you will get the status of these services.

    Then you could go into the services.msc to stop the services, after that, you could rename the software distribution folder. Finally, you need to restart the services to verify the issue still remained or not.

    Note: You could use the console or Windows PowerShell to stop/restart service. If you are not familiar with the commands in PowerShell, you could run the following command to get help:

    Get-Help Stop-Service -Detailed
    Get-Help Restart-Service -Detailed

    Regards,
    James


    James Xiong

    TechNet Community Support

    07 Haziran 2012 Perşembe 08:25
    Moderatör
  •  

    James thanks for responding,

    I tried typing it out and it failed I decide to copy and paste the command that you sent me and that worked three services are running and as follows (BTW  looked at what I wrote and what I copied, it looks the same no idea why it did not work)

    Bits - Background Intelligence Transfer Service

    WsusServer - Update Server

    Wuauserv - Windows Update

    If I shut down Bits the following service will stop

    Virtual Machine manger agent

    My question which was in the original post which I need to ask again is 

    Will renaming or removing the distribution file folder within the windows folder mess up my WSUS in any way?  Are they linked or work together in some way?

    From the log that I posted, is this the only way to fix this problem are there any other ideas that I could try without removing or deleted folders?

    Thanks

    Adam Raff

    07 Haziran 2012 Perşembe 13:56
  • Towards the pure WSUS on Windows Server 2008 R2 is really a common fix. After stoppting the services, you could rename the distribution folder as I expected. I'm not sure why in this situation the service is automatically started when you stopped it. From my side testing, it works properly.

    Since the System Center Essentials is installed, I'm not sure whether it make an influence here or not.

    A good way to test if the WSUS is working properly is by running the wsusutil checkhealth command via the command line. Wsusutil is located in c:\program files\update services\tools folder. This will create a log in the event viewer if something is not correct on the WSUS with errors/ alerts in the application log.

    There is link for your reference:

    Title: Managing WSUS 3.0 from the Command Line

    URL: http://technet.microsoft.com/en-us/library/cc708604(v=ws.10).aspx

    Regards,

    James


    James Xiong

    TechNet Community Support

    • Yanıt Olarak İşaretleyen adamraff 20 Haziran 2012 Çarşamba 18:37
    15 Haziran 2012 Cuma 07:14
    Moderatör
  • James

    Sorry for the delay.  I wanted to follow up with you on this and let you know what happened.  I had to shut down the bits services which also stoped the virtual Machine manger agent then I was able to shut down the update service.  After that I was able to rename the software folder.  I did have to reboot to get the updates working again but it now works.  thanks for your help

    Adam Raff

    20 Haziran 2012 Çarşamba 18:40