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BranchCache Client can not store a file on the Hosted Cache Server - Event ID 19 - Failure 12030

    Soru

  • Hi,

    firstly, sorry for my bad english. Currently im testing BranchCache in a test environment (2x Server 2008 R2 Ent., 2 Clients Win 7 Ultimate). I´ve configured the cients and the Server how it was descriped in the TechNet manuals. So, at the end it worked nearly correct. But after i get a file from the head office to any client, the client want to store the file on the branch office server. At this point, i´ve a problem. The client cant store the file on the hosted cache server. In the event viewer, i can see the following error message:

    BranchCache tried to offer content to the Hosted Cache on server-ham.contoso.com, but there was an error connecting to it (error code: 12030).

    Possible reasons are the Hosted Cache location is incorrect, the port number used is not configured correctly on the client, or the port to connect to is not enabled in the firewall on the Hosted Cache.

    Run the command netsh branchcache set service hostedclient on the client from an elevated command prompt. Also run the command netsh branchcache set service hostedserver on the Hosted Cache from an elevated command prompt. Refer to the deployment guide for more details.

    I can exclude the firewall as source of error, because ive temporarily deactived it. I tried the setup by GPOs (incl. Firewallrules) and per netsh commands. An SSL certificate i have added as well.

    Enclosed you can see the configuration of a hosted cache server and a client.

    PS C:\Users\Administrator.contoso> netsh branchcache show status all
    BranchCache Service Status:
    -------------------------------------------------------------------------------
    Service Mode          = Hosted Cache Server
    Client Authentication = No Authentication
    Current Status        = Running
    Service Start Type    = Automatic
    This machine is currently configured as a hosted cache server.
    Local Cache Status:
    -------------------------------------------------------------------------------
    Maximum Cache Size        = 80% of hard disk
    Active Current Cache Size = 0 Bytes
    Local Cache Location      = C:\localcache
    Publication Cache Status:
    -------------------------------------------------------------------------------
    Maximum Cache Size         = 80% of hard disk
    Active Current Cache Size  = 0 Bytes
    Publication Cache Location = C:\publicationcache
    Networking Status:
    -------------------------------------------------------------------------------
    Content Retrieval URL Reservation          = Configured (Required)
    Hosted Cache URL Reservation               = Configured (Required)
    SSL Certificate Bound To Hosted Cache Port = Configured (Required)
    Content Retrieval Firewall Rules           = Enabled    (Required)
    Peer Discovery Firewall Rules              = Enabled    (Not Required)
    Hosted Cache Server Firewall Rules         = Enabled    (Required)
    Hosted Cache Client Firewall Rules         = Enabled    (Not Required)

    Client:

    PS C:\Users\Administrator.Contoso> netsh branchcache show status all
    BranchCache Service Status:
    -------------------------------------------------------------------------------
    Service Mode          = Hosted Cache Client (Set By Group Policy)
    Current Status        = Running
    Service Start Type    = Automatic
    Hosted Cache Location = server-ham.contoso.com (Set By Group Policy)
    Local Cache Status:
    -------------------------------------------------------------------------------
    Maximum Cache Size        = 25% of hard disk (Set By Group Policy)
    Active Current Cache Size = 40316351 Bytes
    Local Cache Location      = C:\localcache
    Publication Cache Status:
    -------------------------------------------------------------------------------
    Maximum Cache Size         = 25% of hard disk
    Active Current Cache Size  = 0 Bytes
    Publication Cache Location = C:\publicationcache
    Networking Status:
    -------------------------------------------------------------------------------
    Content Retrieval URL Reservation          = Configured (Required)
    Hosted Cache URL Reservation               = Configured (Not Required)
    SSL Certificate Bound To Hosted Cache Port = Not Configured (Not Required)
    Content Retrieval Firewall Rules           = Enabled    (Required)
    Peer Discovery Firewall Rules              = Enabled    (Not Required)
    Hosted Cache Server Firewall Rules         = Enabled    (Not Required)
    Hosted Cache Client Firewall Rules         = Enabled    (Required)

    Thanks in advance for your help.

    Florian

    04 Haziran 2012 Pazartesi 08:01

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  • Hello Florian,
     
    Thank you for your question.

    I am trying to involve someone familiar with this topic to further look at this issue. There might be some time delay. Appreciate your patience.
     
    Thank you for your understanding and support.


    TechNet Subscriber Support in forum |If you have any feedback on our support, please contact tnmff@microsoft.com.

    06 Haziran 2012 Çarşamba 08:14
  • Hi,

    It is a complex issue. A lot of logs are necessary for troubleshooting it. I suggest that you can contact the Microsoft consumer phone support at (800)-936-5700 to create a case for the issue.

    Best Regards

    Scott Xie

    12 Haziran 2012 Salı 10:51