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已答复Remote Tools - Fatal RDP error occurred (0x80070709).

  • 2009年5月12日 21:24CD Shriver 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     包含代码
    Hey all,

    Recently I've been running into this error when I try to connect to some computers using Remote Tools.  The connection appears to connect, the screen goes black, then it goes back to disconnected with no error message.  I cropped the following from the clients RemoteControl.log file but there is only the one error message and I can't find any reference to this, other than some mentions of sharing printers which has nothing to do with SCCM.  I'm able to use Remote Desktop to connect to these very some PCs, and I can use Remote Tools to connect to other PCs.  Any ideas?

    Received OnAttendeeConnected event RemoteControl 5/12/2009 3:45:23 PM 3236 (0x0CA4)
    Permission granted for viewer 0 RemoteControl 5/12/2009 3:45:23 PM 3236 (0x0CA4)
    Beep thread started RemoteControl 5/12/2009 3:45:23 PM 948 (0x03B4)
    Changing color depth to 16 bpp RemoteControl 5/12/2009 3:45:23 PM 3236 (0x0CA4)
    Received OnControlLevelChangeRequest event RemoteControl 5/12/2009 3:45:23 PM 3236 (0x0CA4)
    Set view mode to 3 RemoteControl 5/12/2009 3:45:23 PM 3236 (0x0CA4)
    Fatal RDP error occurred (0x80070709).  Agent will terminate. RemoteControl 5/12/2009 3:45:25 PM 3236 (0x0CA4)
    Server is no longer in use. Shutting down. RemoteControl 5/12/2009 3:45:25 PM 3236 (0x0CA4)
    Beep thread terminating RemoteControl 5/12/2009 3:45:25 PM 948 (0x03B4)
    Closing RDP session RemoteControl 5/12/2009 3:45:25 PM 3236 (0x0CA4)
    Remote Control Agent terminated normally. RemoteControl 5/12/2009 3:45:25 PM 3236 (0x0CA4)

答案

  • 2009年6月30日 19:47BillWatkins 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复
    Had this problem with one machine and noticed the post above, so I downloaded the latest driver for my Nvidia Geforce 7600 GS driver (old driver dated 9/18/2008).

    After the update Remote Tools worked fine.  Doesn't make sense to get an RDP error like that in the log, but it worked.

全部回复

  • 2009年5月20日 14:52CD Shriver 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     包含代码

    Anyone?

  • 2009年6月9日 18:39WallyMSFT, 所有者:用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     
    Sorry, not experienced it, so I'd suggest contacting CSS.
    Wally Mead
  • 2009年6月11日 13:19TrondErik 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     

    I have this problem too. Does anyone have a solution?

  • 2009年6月15日 17:16WallyMSFT, 所有者:用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     
    Did you see my response? It was to contact CSS. I've not heard of it before, and given that no one else had any thoughts to respond to the original post with for over a month, I'm guessing no one else has seen it either.

    Please do open a case with CSS, and then post back the resolution here for others in the event they run into it.
    Wally Mead
  • 2009年6月15日 21:30Deb-GMRC 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     
    CD Shiver did you ever figure out why this was happening.  We are having the same issue with PCs in remote locations.  Thanks for any input.
  • 2009年6月16日 12:20CD Shriver 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     
    No, I'm sorry, but I haven't made any progress with this at all. 
  • 2009年6月23日 9:25TrondErik 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     建议的答复
    Hi,

    Got a tips that the videocard driver maybe the problem here. I have not updated the drivers on the computer I get the error message from, but will try it out.

    -Trond Erik
    • 已建议为答案TrondErik 2009年7月2日 13:15
    •  
  • 2009年6月30日 19:47BillWatkins 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复
    Had this problem with one machine and noticed the post above, so I downloaded the latest driver for my Nvidia Geforce 7600 GS driver (old driver dated 9/18/2008).

    After the update Remote Tools worked fine.  Doesn't make sense to get an RDP error like that in the log, but it worked.