my domain mail is going to spam folder in gmail or hotmail
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2012年2月16日 10:42
Hi,
I have installed a typical exchange server and i have registered a domain name and MX record with a public ip from my ISP but when i m sending mails o gmail or hotmail it goes to spam folder rather than inbox . I know this is because they will not trust my domain as a valid domain or my domain having very low SCL value .. how to make it success ?
全部回复
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2012年2月16日 14:44
Hi,
What you could try to do is to create a SPF (Sender Policy Framework) record. http://www.microsoft.com/mscorp/safety/technologies/senderid/overview.mspx
If you want to generate an SPF records you can use the following link.
http://www.microsoft.com/mscorp/safety/content/technologies/senderid/wizard/
KPN Consulting - Technical Consultant www.bart-timmermans.nl
- 已编辑 Bart Timmermans- 2012年2月16日 14:45
- 已建议为答案 PKT_ 2012年2月17日 0:37
- 已标记为答案 rajah r 2012年2月23日 9:05
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2012年2月16日 18:58and also be sure that PTR Records in Reverse lookup zone for the ip from which your mails origin is correct.
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2012年2月17日 5:27
and also be sure that PTR Records in Reverse lookup zone for the ip from which your mails origin is correct.
PTR records was already registered -
2012年2月17日 8:05版主
Hi rajah,
Please go to https://www.testexchangeconnectivity.com/ to do a Outbound SMTP E-Mail test.
Please post the result here.
You can also try to contact Gmail & Hotmail directly.
Frank Wang
TechNet Community Support
- 已编辑 Frank.WangModerator 2012年2月22日 2:04
- 已编辑 Frank.WangModerator 2012年2月22日 2:06
- 已标记为答案 Frank.WangModerator 2012年2月23日 3:20
- 取消答案标记 rajah r 2012年2月23日 9:05
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2012年2月22日 2:05版主
Hi rajah,
Any updates?
Frank Wang
TechNet Community Support
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2012年2月22日 21:14
Hi Rajah,
I am also very curious about the current status of your problem.
Regards,
Bart
KPN Consulting - Technical Consultant www.bart-timmermans.nl Mark as Answer, if it is answer for your Question. Vote as Helpful, if it is helpful to you.
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2012年2月23日 10:05
Hi Bart
Sorry for the delay Your r excellent ..I have created a SPF record for the domain by the given link after completing that it was generating the value v=spf1 a mx ptr ip4:192.168.0.1 ~all and saying that it should be published in your dns server...? So what to do after generating this value..? pls explain me
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2012年8月21日 9:39
Hello! I having similar problem, all mail go to junk.
I have generated SPF record for my mail server and putted to dns hosting provider
txt record: "v=spf1 ptr ip4:77.38.212.35 mx:mx.jnm.lv -all"
Mail domain: jnm.lv
Server mail.jnm.lv
IP 77.38.212.35
Sender: pavels.kiselevs@jnm.lv
On mxtoolbox all is OK
OK - 77.38.212.35 resolves to mail.jnm.lv
OK - Reverse DNS matches SMTP Banner
OK - Supports TLS.
0 seconds - Good on Connection time
OK - Not an open relay.
6.084 seconds - Warning on Transaction TimeMicrosoft tool also reports that all is good
Performing Outbound SMTP Test
The outbound SMTP test was successful.
Test Steps
Attempting reverse DNS lookup for IP address 77.38.212.35.ExRCA successfully resolved IP address 77.38.212.35 via reverse DNS lookup.
Additional DetailsExRCA resolved IP address 77.38.212.35 to host mx.jnm.lv.
Performing Real-Time Black Hole List (RBL) Test
Your IP address wasn't found on any of the block lists selected.
Test Steps
Checking Block List "SpamHaus Block List (SBL)"The address isn't on the block list.
Additional DetailsIP address 77.38.212.35 wasn't found on RBL.
Checking Block List "SpamHaus Exploits Block List (XBL)"
The address isn't on the block list.
Additional DetailsIP address 77.38.212.35 wasn't found on RBL.
Checking Block List "SpamHaus Policy Block List (PBL)"
The address isn't on the block list.
Additional DetailsIP address 77.38.212.35 wasn't found on RBL.
Checking Block List "SpamCop Block List"
The address isn't on the block list.
Additional DetailsIP address 77.38.212.35 wasn't found on RBL.
Checking Block List "NJABL.ORG Block List"
The address isn't on the block list.
Additional DetailsIP address 77.38.212.35 wasn't found on RBL.
Checking Block List "SORBS Block List"
The address isn't on the block list.
Additional DetailsIP address 77.38.212.35 wasn't found on RBL.
Checking Block List "MSRBL Combined Block List"
The address isn't on the block list.
Additional DetailsIP address 77.38.212.35 wasn't found on RBL.
Checking Block List "UCEPROTECT Level 1 Block List"
The address isn't on the block list.
Additional DetailsIP address 77.38.212.35 wasn't found on RBL.
Checking Block List "AHBL Block List"
The address isn't on the block list.
Additional DetailsIP address 77.38.212.35 wasn't found on RBL.
Performing Sender ID validation.
Sender ID validation was performed successfully.
Test Steps
Attempting to find the SPF record using a DNS TEXT record query.The SPF record was found.
Additional DetailsSPF record found: "v=spf1 ptr ip4:77.38.212.35 mx:mx.jnm.lv -all"
Parsing the SPF record and evaluating mechanisms and modifiers.The SPF record was parsed and evaluated successfully.
Test StepsEvaluating PTR mechanism: "+ptr"
The PTR mechanism indicated a positive status.
Additional DetailsThe PTR mechanism matched for IP address 77.38.212.35. Matched host: jnm.lv, Result=Pass
. So why my mail go to junk?
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2012年10月18日 2:20
Hi! I have the same issue. Every check is OK. But mails from a customer domain goes to junk folder in Hotmail and gmail.
Did you find a solution?
Cristian L Ruiz
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