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Office 2013 Professional Plus Won't Activate

    问题

  • Office 2013 Professional Plus Won't Activate with Technet Key. Every time I launch Office it prompts me to enter the license key, which I do (key from Technet) but when I relaunch Office says I'm not activated.


    2013年6月3日 22:09

答案

全部回复

  • Hi,

    You may have the suggestions in the thread below a try:

    http://social.technet.microsoft.com/Forums/en-US/officeitpro/thread/1a7b6b86-cdcc-4417-aada-da0aa55c6520

    Best regards,


    Rex Zhang
    TechNet Community Support

    2013年6月5日 6:39
  • Here is the output from the thread you sent. 

    C:\Windows\System32>cscript "C:\Program Files (x86)\Microsoft Office\Office15\ospp.vbs" /dstatus
    Microsoft (R) Windows Script Host Version 5.8
    Copyright (C) Microsoft Corporation. All rights reserved.

    ---Processing--------------------------
    ---------------------------------------
    SKU ID: 1b686580-9fb1-4b88-bfba-eae7c0da31ad
    LICENSE NAME: Office 15, OfficeProPlusR_Grace edition
    LICENSE DESCRIPTION: Office 15, RETAIL(Grace) channel
    LICENSE STATUS:  ---NOTIFICATIONS---
    ERROR CODE: 0xC004F009
    ERROR DESCRIPTION: The Software Licensing Service reported that the grace period expired.
    Last 5 characters of installed product key: 27GXM
    ---------------------------------------
    SKU ID: 41499869-4103-4d3b-9da6-d07df41b6e39
    LICENSE NAME: Office 15, OfficeProPlusMSDNR_Retail edition
    LICENSE DESCRIPTION: Office 15, RETAIL channel
    LICENSE STATUS:  ---LICENSED---
    Last 5 characters of installed product key: 66KKK
    ---------------------------------------
    SKU ID: b322da9c-a2e2-4058-9e4e-f59a6970bd69
    LICENSE NAME: Office 15, OfficeProPlusVL_KMS_Client edition
    LICENSE DESCRIPTION: Office 15, VOLUME_KMSCLIENT channel
    LICENSE STATUS:  ---OOT_GRACE---
    ERROR CODE: 0x4004F00D
    ERROR DESCRIPTION: The Software Licensing Service reported that the application is running within the valid out of tolerance grace period.
    REMAINING GRACE: 25 days  (36297 minute(s) before expiring)
    Last 5 characters of installed product key: GVGXT
            DNS auto-discovery: KMS name not available
            KMS machine registry override defined: 127.0.0.2:1688
            Activation Interval: 120 minutes
            Renewal Interval: 10080 minutes
            KMS host caching: Enabled
    ---------------------------------------
    ---------------------------------------
    ---Exiting-----------------------------

    C:\Windows\System32>cscript "C:\Program Files (x86)\Microsoft Office\Office15\ospp.vbs" /act
    Microsoft (R) Windows Script Host Version 5.8
    Copyright (C) Microsoft Corporation. All rights reserved.

    ---Processing--------------------------
    ---------------------------------------
    Installed product key detected - attempting to activate the following product:
    SKU ID: 1b686580-9fb1-4b88-bfba-eae7c0da31ad
    LICENSE NAME: Office 15, OfficeProPlusR_Grace edition
    LICENSE DESCRIPTION: Office 15, RETAIL(Grace) channel
    Last 5 characters of installed product key: 27GXM
    ERROR CODE: 0xC004F017
    ERROR DESCRIPTION: The Software Licensing Service reported that the license is not installed.
    ---------------------------------------
    Installed product key detected - attempting to activate the following product:
    SKU ID: 41499869-4103-4d3b-9da6-d07df41b6e39
    LICENSE NAME: Office 15, OfficeProPlusMSDNR_Retail edition
    LICENSE DESCRIPTION: Office 15, RETAIL channel
    Last 5 characters of installed product key: 66KKK
    <Product activation successful>
    ---------------------------------------
    Installed product key detected - attempting to activate the following product:
    SKU ID: b322da9c-a2e2-4058-9e4e-f59a6970bd69
    LICENSE NAME: Office 15, OfficeProPlusVL_KMS_Client edition
    LICENSE DESCRIPTION: Office 15, VOLUME_KMSCLIENT channel
    Last 5 characters of installed product key: GVGXT
    ERROR CODE: 0xC004F074
    ERROR DESCRIPTION: The Software Licensing Service reported that the product could not be activated. No Key Management Service (KMS) could be contacted. Please see the Application Event Log for additional information.
    To view the activation event history run: cscript ospp.vbs /dhistorykms
    ---------------------------------------
    ---------------------------------------
    ---Exiting-----------------------------

    2013年6月5日 13:06
  • For general troubleshooting refer to the following article:

    Troubleshoot
    volume activation for Office 2013
    http://technet.microsoft.com/en-sg/library/ee624355(en-us).aspx
    2013年6月14日 21:03