Unanswered Outlook 2002 problem in WIndows 7

  • 2009年11月28日 18:01
     
     
    Coming from XPsp3 with Office 2002. Running windows 7 with all current updates.  Since there is no longer an "about" in Explore, I do know know where to find the exact version.

    Word,Excel, and Publisher installed fine.  Outlook will open but every time I open it I have to answer the User Account Control question and then I get a message that an unspecified error has occurred in line 298 character 1 of the script for Outlook Today.  Whether I say run it anyway or not to, that box disappears when I click, but then outlook won't operate.  The file drop-down boxes work, but when I try any operation, I get "operation failed."

    I uninstalled and reinstalled once.  Once the computer gave me the option of apply a "hotfix" that would install Microsoft (uh...was it Exchange?) that was not in Windows 7 but was in a former verson and would solve my problem.  I did so, but no change.

    Also, when I brought over my data via Easy Transfer, nothing installed in Outlook.  Once I get this straightened out, can I extract that?  Don't want to extract other things and eliminate a couple new documents I've created.  I also have it on disk.

    Thank you.  This is probably the single program I use most and other people seem to have it running.  HELP!

全部回复

  • 2009年11月29日 19:20
    版主
     
     
    Hi dalebone,

    The about is still there, if you press the ALT key in an explorer window, you can access it as before.

    Have you tried to start outlook in safe mode?
    (type outlook.exe /safe in the Start Search field on the Start menu and press Enter)

    The Easy Transfer should not delete any files you created.

    /Daniel
  • 2010年4月22日 15:03
     
     
    did you solve the problem.  I have installed outlook 2002 into my computer that is running windows 7,  i am receiving email but i can not send out email. i know all of my settings are fine and it is driving me crazy.  I love outlook 2002 and do not want to learn a new version. help
  • 2010年4月22日 15:09
    版主
     
     

    Hi Linda,

    Did you check your firewall settings?
    eg check in "Control Panel\System and Security\Windows Firewall\Allowed Programs" if outlook is allowed.

    Is the problem still there with the firewall turned off ( do NOT leave it off)?

    /Daniel

  • 2011年2月28日 22:33
     
     
    I have the same problem as Linda.  Turning off the firewall did not change anything.  If I use the default value of 110 for the input port, then the output smtp port works fine, but the input server can't be found.  If I reset the input port to its correct value, then the computer finds the input server, but can't connect to the smtp (output) server.  Any ideas?
    • 已建议为答案 ed_ee85 2012年4月26日 20:23
    • 取消建议作为答案 ed_ee85 2012年4月26日 20:23
    • 已建议为答案 ed_ee85 2012年4月26日 20:24
    • 取消建议作为答案 ed_ee85 2012年4月26日 20:24
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  • 2012年4月26日 20:27
     
     
    I had the same problem with a fresh install of Outlook XP where I could receive but not send.  I solved it by downloading all the Office XP Service Packs and updates.