登入
Microsoft.com
 
Resources for IT Professionals
 
 
 
Resources for IT Professionals > 論壇首頁 > Windows 7 Application Compatibility > Application crashes after installing the ACT data collector
發問發問
搜查論壇：
 

問題Application crashes after installing the ACT data collector

  • Tuesday, 9 June, 2009 12:13Mohammad Abu Qbeitah 使用者勳章使用者勳章使用者勳章使用者勳章使用者勳章
     
    登入以投票
    0
    登入以投票
    I installed the application compatibility data collector to an XP machines in order to upgrade for windows 7, after that when users start some applications like office 2003,ie6,and other,the applications were crash and didn't work, so i have stoped the ACT data collector service then the applications start work fine, any one knows why this happened?.
    mk
     

所有回覆

  • Thursday, 2 July, 2009 23:35Ajith AlexanderMSFT使用者勳章使用者勳章使用者勳章使用者勳章使用者勳章
     
    登入以投票
    0
    登入以投票
    Do you have an antivirus solution like McAfee's Host Intrusion Prevention (ePolicy Orchestrator) running in your environment? If so, this is a known interaction and there is a workaround. Mail back to this thread and we can help you figure this problem out.
     
  • Saturday, 4 July, 2009 8:43Mohammad Abu Qbeitah 使用者勳章使用者勳章使用者勳章使用者勳章使用者勳章
     
    登入以投票
    0
    登入以投票
    hi,

    yes, there is a Mcafee host intrusion prevention installed in some of the clients,so how i can fix this?
    mk
     
  • Saturday, 4 July, 2009 9:12Ananda Ganesh 使用者勳章使用者勳章使用者勳章使用者勳章使用者勳章
     
    登入以投票
    0
    登入以投票
    Mohammad - Did ACT crash or the other applications like Office ?
    Can you provide the error message as well?
    C# Fan!
     
  • Saturday, 4 July, 2009 9:23Mohammad Abu Qbeitah 使用者勳章使用者勳章使用者勳章使用者勳章使用者勳章
     
    登入以投票
    0
    登入以投票

    It wasn’t ACT crash, it was with application. The behavior is; when users try to run IE6 or Office 2003 its process appears at the task manager but the programs interface didn’t appear and there is no error message to pup-up.

     

    mk