2012年1月25日 下午 11:55I have users on that are on BPOS and have Blackberry's activated on enterprise, when the transition occurs to office 365 will we have to wipe there blackberries and reactivate on office 365?
2012年2月8日 下午 07:59
Unfortunately, there is no automated process for moving BB users from BPOS to Office 365. Since RIM owns the BCS (BlackBerry Cloud Service), it will most likely be up to them to develop a solution to perform this. As BES/BCS relies on EWS to connect to the servers, it seems to me (not knowing the inner workings of RIM's infrastructure) that simply changing the target location of the connection and SRP ID would be a simple database modification of where to pull from (though without the default BESADMIN acount, I can see a major hitch in that assumption due to authentication requirements).
Short answer: users will have to wipe their devices and the IT-Gen (or admin) will have to provision them on BCS in order for them to use BB's with Office 365.
I'm getting my hands on a test device so I can confirm the full experience.
- 已提議為解答 Daniel Trautman 2012年2月8日 下午 07:59
2012年2月12日 上午 03:51
Hi YGrazi, yes users will have to wipe their devices BUT there is a good solution, RIMs Onboarding Wizard. This wizard will walk a user through connecting their device, backing up all the device data, reconfiguring the device to use BlackBerry Business Cloud Services (BBCS) and activating the device for use. I did this last Friday and it worked GREAT! The only thing needed is for your BPOS/365 Admin to login to the Microsoft Online Portal and enable BBCS (today it is free of charge), which the admin is redirected to RIM to enable everything. From inside BBCS, the admin can doa search on O365 users, find and activate them. Once done the user can login to MOP and then click the "Setting up email on mobile phones", which takes them to an online help link, with a link to RIM Desktop Manager and Onbaording Wizard. The user is authenticated as an O365 user that is setup and ready for configuration. They are prompted to click the "Continue with Onboarding" link and walks them through connecting their phone and walk through the wizard, doing a backup/restore, activation, etc. Very painless but YES, you will need to perform a wipe, but a managed wipe :-)
Here are some great links to RIMs Using Onboarding Manager, which is a Silverlight click-thru on how to do all these steps:
Tutorial - Migrating from Hosted
BlackBerry Services for Microsoft Exchange Online to BlackBerry Business Cloud Services
Tutorial - BlackBerry Web Desktop Manager
Migrating from Hosted BPOS BES into BBCS (.pdf)
Transitions Community Lead ...Ryan J. Phillips
- 已提議為解答 Ryanph [MSFT] 2012年2月12日 上午 03:51