DPM 2012; Cant get agents to talk to DPM or deploy

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• 2011年10月28日 下午 04:46

   

   
  

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  Also, I found this in the event logs of the client:

  A DPM agent failed to communicate with the DPM service on 2K8E.fabrismilano.ca because access is denied. Make sure that 2K8E.fabrismilano.ca has DCOM launch and access permissions for the computer running the DPM agent (Error code: 0x312b00, full name: 2K8E.fabrismilano.ca).

   

   

   

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• 2011年10月29日 下午 03:26

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  Hi,

  After you manually installed the agent on the Win 7 client, did you run the attach agent on the DPM server ?    What does the status say for the Win 7 client if you perform a refresh for that client on the DPM server ?

  I Believe these three BLOG links cover all the bases for agent communications issues, they should be the same for DPM 2012.

  http://blogs.technet.com/askcore/archive/2008/05/01/troubleshooting-agent-deployment-in-data-protection-manager-2007-networking.aspx
  http://blogs.technet.com/askcore/archive/2008/04/23/troubleshooting-agent-deployment-in-data-protection-manager-2007.aspx
  http://blogs.technet.com/askcore/archive/2008/05/09/troubleshooting-agent-deployment-in-data-protection-manager-2007-dcom.aspx 

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  Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.
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• 2011年10月31日 下午 01:00

   

   
  

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  Hello,
  
  I know that you said that the firewall is turned off, is it off for all profiles? From a command prompt on both the DPM server and the target server please type:
  "net stop bfe" to turn off the firewall and ipsec.  Once done does a refresh of the agent show up as "OK"?

  
  
  Thanks,
  Shane
  
  

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• 2011年11月11日 上午 06:26

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  After manually installing the agent on client, run the SetDPMServer tool from elevated comd prompt:

           C:\Program Files\Microsoft Data Protection Manager\bin> SetDPMServer.exe -DPMServerName <DPM Server Name>

  Also, on the DPM server, protect the computer in a Client protection group. Once the group is created, the client should be able to communicate with the DPM.

   

  ---

  Thanks Vinay Tibrewal [MSFT] This posting is provided “AS IS” with no warranties, and confers no rights.

  • 已編輯 Vinay Tibrewal [MSFT]Moderator 2011年11月11日 上午 06:26
  • 已提議為解答 Bortik [MSFT] 2011年11月11日 上午 08:25
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• 2011年11月14日 下午 04:02

   

   
  

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  Hello,
  
  Are you still having issues?

   

  Thanks
  Shane

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• 2011年11月14日 下午 05:34

   

   
  

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  Yes...

   

  

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• 2011年11月14日 下午 09:45

   

   
  

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  Hello,

  This is the first time that you have mentioned (or shown via screenshot) the DPM Client.  If you are wanting DPM client functionality then have you set up the client protection as per: http://www.microsoft.com/en-us/showcase/details.aspx?uuid=b2307138-901e-480e-87fc-3b2afe344440 ?
  
  Make sure the policy is setup correctly on the DPM server.
  Make sure to select the folder on the client to backup then perform a sync.
  Suggest you check the DPMClientProtectionCurr.errlog after doing a sync to see if the policy is coming down.

  Thanks,
  Shane

   

  
  

  • 已編輯 ShaneB. _ 2011年11月14日 下午 09:54
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• 2011年11月18日 下午 09:28

   

   
  

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  Hello,
  
  Are you still having issues?
  
  
  Shane
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• 2012年6月5日 上午 07:40

   

   
  

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  thank you Chris Kluka,

  Nobody told this command net stop bfe,

  agent after this command is established.

  thanks

  Bulent

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